Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.343
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 343 Google reviews tagged “Ant extermination” · showing 40

Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Matt did a great job spraying for ants and other insects that have occasionally snuck into my house. He said he sparyed for other kinds of bugs as well. I haven't seen mice or rats for quite a while (🙏🙏🙏🙏). He didn't charge me anything because I have automatic payments already set up. (On a previous visit…

Paid $1–20Not sureGeneral pest inspectionAnt extermination
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

Don’t use Fox Pest Control. They are not a local company. You can never call them directly and only get a call center in Utah. I signed a contract for mosquito and tuck spraying and it was working until they sent a technician in the rain who ever sprayed the front yard and barely the back in August. They hadn’t to…

Paid $160–180OverpricedRodent exterminationMosquito exterminationAnt extermination
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jay was very knowledgeable, professional, respectful and personable. He was also extremely thorough. He thoroughly checked the interior areas I pointed out to him, due to ongoing mice issues. He also sprayed the exterior of the house, and tended to the lawn with insect product. Jay checked with me upon arriving…

Rodent exterminationMosquito exterminationBug & insect extermination+ Value
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I was fortunate enough to have James as my first tech.He is very respectful and precise in his application.Hes also friendly and I would invite him to a barbecue. Sincerely J. Jeffrey Upton

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Scott was very friendly, professional and efficient. He explained and documented his procedures very clearly.

Not sureAnt extermination
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Harrison G. was right on time for the appointment, was courteous and professional. He addressed all my requirements to satisfaction, reviewed respectfully some areas of concern, leaving a quite positive impression of his & Fox capabilities. Appreciated, Paul

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We always get great service. Hard worker, goes above and beyond. He is able to explain what he is using and doing. Never rushes. Great representative of the company.

Paid $60–80Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Guy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional Ron King is extremely knowledgeable and very thorough I consider him a friend now . Fox is very fortunate to have him

Paid $80–100OverpricedHome inspectionRodent exterminationGeneral pest inspection
Kenny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was our first time hiring a pest control company. James was very professional. He was great with answering my questions and explaining what to expect. Great job!

Paid $40–60Reasonable priceHornet & wasp exterminationAnt extermination
JavierLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Richard came today and provided excellent customer service. Very polite and cordial.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Maura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Russell was Professional and responsive. Received nothing but good service.from every single Fox employee. who I have worked with through Fox, pest control has been professional , kind and well knowledgeable. It appears that their employees must be good because they all seem very happy and like their job.

Paid $60–80Great priceHome inspectionRodent exterminationGeneral pest inspection
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Technician was very friendly and courteous.

Paid $60–80Reasonable priceBug & insect exterminationAnt extermination
RobertLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Scott did an amazing job and was very thorough. Great personality and answered any questions I had. He explained everything he did for us with the applicants and we can’t be happier with the service!

Paid $200+Great priceHome inspectionHornet & wasp exterminationSpider extermination
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very fast,efficient and knowledgeable. They do a great job.

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Russ was on time and did a great job explaining the source of our bug issue. He sprayed inside our kitchen, and then also swept and sprayed around the outside where we have many spiders and web issues. We just recently developed an ant issue in our paved walkways and he sprayed there as well. We appreciated the…

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always happy with Fox Pest Control's service.

Paid $160–180Reasonable priceHornet & wasp exterminationAnt extermination
Elisabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very helpful. Explained services being applied. Friendly and polite. Great technician!

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationMosquito extermination
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Once again Mason did a great job. He knows where all the bait stations are located and he quickly went to work checking them. He then sprayed the property for ticks and ants and other pests. He is always very thorough and takes the time to listen to and address my concerns. I do want to mention that since Fox…

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
SheriLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alex Osorio is amazing. He is knowledgable, respectful, kind, prompt and professional. I am very happy to have him service my home and yard.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Tech was nice and explained all he was doing. He was quick. He was here and then gone. I question all the services because the bee hive is still there in the back corner of the house?

Paid $200+Reasonable priceHornet & wasp exterminationBee exterminationBug & insect extermination
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Russell did a great job! He also answered all my questions and provided useful information. Thanks!

Reasonable priceRodent exterminationTermite inspectionTermite extermination
Karyn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

David Johnathan Rodriguez is an excellent and knowledgeable technician. So personable as well. Would highly recommend his service!

Paid $60–80Great priceHome inspectionRodent exterminationGeneral pest inspection
JanetLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ashley shows up and fills up the bait stations and makes sure that my pest control plan is in place. She is prepared,professional and efficient. Thank you, Ashley Ashley keeps my "mouse problems" under control. She also treated for ants and spiders! Thanks Ashley for your friendly and knowledgeable visit. I always enjoy our friendly exchange.

Paid $60–80Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Professionalism+ Value
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Technician did a great job. He focused on the areas I asked. He was very professional and polite. Job well done.

Paid $80–100OverpricedBug & insect exterminationAnt extermination
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always great service and a pleasure!

Paid $100–120Reasonable priceHome inspectionSpider exterminationMosquito extermination
Lynn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tech is always informative. Always on time Offered great advice . Weather had not cooperated nothing but rain rain rain so hopefully it didn't wash away outsides application (NOT a tech issue just a New England weather issue) He's understanding of weather totally backs up his work if it rains he says no worries…

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
June10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My kitchen suddenly had a big ant infestation this week, so I immediately called Fox Pest Control. Mason arrived at my home within 2 hours, assessed the situation, and treated both inside and outside the house. By that evening the ant problem was gone! I am amazed and, of course, a very happy customer!! Thank you, Mason!!!

Bug & insect exterminationAnt extermination
MARIETTA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The tech did a good job and treated all of the areas I was concerned with.

Ant extermination
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Tech was on time, very polite and knowledgeable. He was able to answer all my questions and addressed all of my concerns. So far so good.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I cannot thank Eric enough for all the work he has done!!!

Ant extermination
Mahim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service and communication.

Home inspectionRodent exterminationGeneral pest inspection
Sylvia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It was a pleasure meeting Jim Rose. He is very pleasant and professional. He took the time to listen to my concerns and then he explained every step that he would take to address those concerns. He is one of the reasons that we would recommend Fox Pest to others.

Great priceHornet & wasp exterminationAnt extermination
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric was awesome, very professional, thorough and informative. Couldn’t have been better. Thank you!

Paid $180–200Reasonable priceBug & insect exterminationAnt extermination
Leslie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kieran was very courteous, well put together, respectful of my property. He answered all my questions and addressed my concerns without haste or cutting corners. He was on time and communicative of his schedule.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Catherine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eric did a thorough inspection, refilled traps, provided helpful advice and went way beyond the call of duty.

Paid $60–80Not sureHome inspectionRodent exterminationSpider extermination
Nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service and great technician (Scott)!

Reasonable priceGeneral pest inspectionMosquito exterminationAnt extermination
Briana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sosa came to my house within the time window we were given and answered all of my questions prior to starting our service. We haven’t had any ants since he treated our house. We plan on having him back to spray our yard for mosquitos. Great service and knowledgeable staff!

Reasonable priceAnt extermination
Paula6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eric was thorough and knowledgeable of property having been here before. He informed me of what treatment was needed for the outside, after completing the inside.

Rodent exterminationAnt extermination+ Responsiveness+ Quality+ Professionalism
JennyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James was friendly, professional, and I felt confident in his assessment of our needs. I feel that this has been a good decision, and am looking forward to continued good service.

Reasonable priceAnt extermination
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had the great pleasure of working with Sosa, he came out explained to me how all the products worked, the process of the services and the expectation that came with them. Sosa was very knowledgeable and very professional and I would gladly recommend fox to anyone else based off the professionalism of Sosa. 10/10

Home inspectionAnt extermination

Show more ant extermination reviews (303 more) →

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

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