Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$155–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Bed bug extermination”

Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

Sept 18, 2025: Although our technicians have been great (they're a "5"), we have had 4 treatments to date to get rid of the bed bugs. I have photos and videos of live bedbugs just 5 days before the 4th treatment. This has been an exhausting experience; hence the 3-star rating. I sincerely hope this is the last…

Paid $200+Reasonable priceBed bug extermination
ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing job. Fast and efficient Ty SOSA AND CARLOS

Not sureBed bug extermination
Rando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

SOSA AND CARLOS ARE THE MAN! (MEN) FRIENDLY AND FAST

Not sureBed bug extermination
Tahira1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

BEAT BUG MEN EVER!! Very friendly. Explained everything in a manor that was very easy to understand. Thank you very much SOSA AND CARLOS

Reasonable priceBed bug extermination
Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sosa is great!!!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent professional service. Thank you!

Home inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael was very professional, courteous and prompt. Very satisfied with his service today! Thank you Fox Pest Control!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Danny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pablo is a very professional guy the best 100%

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Vincent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ashley was very professional and did a excellent job

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Anna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service and professionalism. Chris is absolutely kind and attentive to detail. Very happy customer over here!

Ant exterminationBed bug exterminationBug & insect extermination+ Punctuality+ Professionalism+ Value
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jonathan and Pablo were beyond excellent

Bed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lucia is not only extremely knowledgeable but personable and engendered trust even as she went through the messiest parts of our house! She has a sense of enthusiasm about her work that is so rare these days.. We hired Fox for my husband’s elderly parents home too. They were excellent.

Bed bug exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All in

Bed bug exterminationBug & insect exterminationHornet & wasp extermination
brianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert S. Stopped by for our quarterly preventable service check. He was extremely professional and knowledgeable about the products. He did a full walk around, sprayed for ants and even dusted the cobwebs in the windows and garage! Our family would highly recommend Fox Pest Control!

Ant exterminationBed bug exterminationHome inspection+ Quality+ Professionalism+ Value
Huaizu6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Fox for several months and multiple times for general inspection and scheduled spray. We got a service from Oscar today. He is so professional and responsible. He introduced what he would do, and even checked deck underneath for potential bee hive. After the spray, he let us know that everything is…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Randy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had an issue between scheduled visits where some bugs were showing up. They came out right away and sprayed for them. No issues since. This was a promise they made when I signed up (to make additional visits in case there was a bug flare up) so it was good to see them follow through without any hassle. Great job!

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Aadya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jaycee was helpful and professional.

Ant exterminationBed bug exterminationCockroach extermination+ Punctuality+ Professionalism
Tracey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dalton was great! He was very thorough and had answers to all our questions. We have problems with sweat bees {never heard of them before} swarming all around our new pool making it hard to relax and enjoy it. We tried everything on our own to get rid of them, had another pest control come out and treat, but he…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Dario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bed bug exterminationFlea & mite exterminationHornet & wasp extermination+ Professionalism
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

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