Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.286
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 286 Google reviews tagged “Bug & insect extermination” · showing 20

Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

We recently had a football-size wasp nest show up on a front yard bush. When Mason came by for our regular exterior pest inspection and treatment, I told him about the nest. He then quickly and professionally removed the nest and took it with him.

Hornet & wasp exterminationGeneral pest inspectionBug & insect extermination
MaryLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician did a great job.

Paid $60–80Reasonable priceBug & insect extermination
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Kurt was very knowledge and explained everything in detail. He is an asset to the Fox Company.

Paid $1–20Great priceBug & insect extermination
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fox has been very prompt and reliable. The service tech was quite informative and personable.

Reasonable priceRodent exterminationBug & insect extermination
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jay was very knowledgeable, professional, respectful and personable. He was also extremely thorough. He thoroughly checked the interior areas I pointed out to him, due to ongoing mice issues. He also sprayed the exterior of the house, and tended to the lawn with insect product. Jay checked with me upon arriving…

Rodent exterminationMosquito exterminationBug & insect extermination+ Value
Stephen15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Mikhail was very thorough treating my property. We had a massive invasion of stink bugs which he immediately went to work to eliminate. Mikhail went above and beyond going into the attic to spread dust to keep the insects from entering the house as well as treating the entire perimeter of our home and property. I…

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great technician. Very knowledgeable and friendly.

Paid $60–80Great priceBug & insect exterminationRodent extermination
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I was fortunate enough to have James as my first tech.He is very respectful and precise in his application.Hes also friendly and I would invite him to a barbecue. Sincerely J. Jeffrey Upton

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
camille10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Very positive experience! Happy with the service they have provided so far given the fact that I live near the ocean and had a serious problem with rodents. So far Fox has been on target in containing the spread of rodents in and around the area of my home. Only problem is when a different tech. shows up as I get…

Paid $1–20Not sureRodent exterminationGeneral pest inspectionBug & insect extermination
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Richard Mason came out to address a potential wasp or hornet nest in our garden after my wife got stung multiple times while gardening. Richard did a fantastic job of clearing the area and treating it. He was well prepared with all the right equipment and reviewed all of the work with us. He is great and we…

Reasonable priceHornet & wasp exterminationBug & insect extermination
LyndaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technicians that come out remember how I like to treat my property. Good consistency

Paid $120–140Reasonable priceRodent exterminationGeneral pest inspectionMosquito extermination
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nora is Absolutely fantastic! Thank am hopeful that Nore can continue to be our technician. The time and care she took to honor our treatment requests are unmatched. She went above and betond

Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tick and mosquito treatment has been great. Sign up was simple. Communication before treatment by text is very helpful to remind me so I can let my dog out beforehand.

Paid $120–140Reasonable priceMosquito exterminationBug & insect extermination
TinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I want to thank your group again for all they do. We have not had a problem at all since you started. Tonight I was out at dusk weed wacking my lawn and was very pleasantly surprised that I didn't have one bug come after me. I don't have a working lawnmower so I can only do so much each time with the weed wacker,…

Paid $60–80Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Harrison G. was right on time for the appointment, was courteous and professional. He addressed all my requirements to satisfaction, reviewed respectfully some areas of concern, leaving a quite positive impression of his & Fox capabilities. Appreciated, Paul

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We always get great service. Hard worker, goes above and beyond. He is able to explain what he is using and doing. Never rushes. Great representative of the company.

Paid $60–80Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Sandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Although I wasn’t home when Alexander came he left a detailed account of what he did. I saw him on my Ring camera doing the work. I’m very impressed with the company as I did meet them a few months ago No complaints. Professional & courteous

Paid $40–60Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
JuneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

What I have learned from living in a house surrounded by woods is this: from the ants, carpenter bees, stink beetle... You name it, they want to live in wet wood. Homes age, roofs age and water finds its way, and so do the pests. The Fox quarterly treatment is the only program I have found that works to prevent costly damage.

Reasonable priceGeneral pest inspectionBug & insect extermination
Maureen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Good job on all that was done but what about the wasp nest that I had asked to be taken care of?

Great priceGeneral pest inspectionBug & insect extermination
Ryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They’re very attentive and responsive! You get exactly what you pay for with professionalism and results. I’ve had multiple carpenter bees, and a big roach problem which they have tackled and I am more than satisfied with how everything has been handled. David E has been our main technician, very…

Great priceCockroach exterminationBee exterminationBug & insect extermination

Show more bug & insect extermination reviews (266 more) →

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

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