How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREFox Pest Control Acton
Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews
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Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Fox Pest Control Acton for 8 kinds of job.
Fox Pest Control Acton for bug & insect extermination
Clear ✕All 286 Google reviews tagged “Bug & insect extermination” · showing 180
We recently had a football-size wasp nest show up on a front yard bush. When Mason came by for our regular exterior pest inspection and treatment, I told him about the nest. He then quickly and professionally removed the nest and took it with him.
The technician did a great job.
Kurt was very knowledge and explained everything in detail. He is an asset to the Fox Company.
Fox has been very prompt and reliable. The service tech was quite informative and personable.
Jay was very knowledgeable, professional, respectful and personable. He was also extremely thorough. He thoroughly checked the interior areas I pointed out to him, due to ongoing mice issues. He also sprayed the exterior of the house, and tended to the lawn with insect product. Jay checked with me upon arriving…
Mikhail was very thorough treating my property. We had a massive invasion of stink bugs which he immediately went to work to eliminate. Mikhail went above and beyond going into the attic to spread dust to keep the insects from entering the house as well as treating the entire perimeter of our home and property. I…
Great technician. Very knowledgeable and friendly.
I was fortunate enough to have James as my first tech.He is very respectful and precise in his application.Hes also friendly and I would invite him to a barbecue. Sincerely J. Jeffrey Upton
Very positive experience! Happy with the service they have provided so far given the fact that I live near the ocean and had a serious problem with rodents. So far Fox has been on target in containing the spread of rodents in and around the area of my home. Only problem is when a different tech. shows up as I get…
Richard Mason came out to address a potential wasp or hornet nest in our garden after my wife got stung multiple times while gardening. Richard did a fantastic job of clearing the area and treating it. He was well prepared with all the right equipment and reviewed all of the work with us. He is great and we…
Technicians that come out remember how I like to treat my property. Good consistency
Nora is Absolutely fantastic! Thank am hopeful that Nore can continue to be our technician. The time and care she took to honor our treatment requests are unmatched. She went above and betond
Tick and mosquito treatment has been great. Sign up was simple. Communication before treatment by text is very helpful to remind me so I can let my dog out beforehand.
I want to thank your group again for all they do. We have not had a problem at all since you started. Tonight I was out at dusk weed wacking my lawn and was very pleasantly surprised that I didn't have one bug come after me. I don't have a working lawnmower so I can only do so much each time with the weed wacker,…
Harrison G. was right on time for the appointment, was courteous and professional. He addressed all my requirements to satisfaction, reviewed respectfully some areas of concern, leaving a quite positive impression of his & Fox capabilities. Appreciated, Paul
We always get great service. Hard worker, goes above and beyond. He is able to explain what he is using and doing. Never rushes. Great representative of the company.
Although I wasn’t home when Alexander came he left a detailed account of what he did. I saw him on my Ring camera doing the work. I’m very impressed with the company as I did meet them a few months ago No complaints. Professional & courteous
What I have learned from living in a house surrounded by woods is this: from the ants, carpenter bees, stink beetle... You name it, they want to live in wet wood. Homes age, roofs age and water finds its way, and so do the pests. The Fox quarterly treatment is the only program I have found that works to prevent costly damage.
Good job on all that was done but what about the wasp nest that I had asked to be taken care of?
They’re very attentive and responsive! You get exactly what you pay for with professionalism and results. I’ve had multiple carpenter bees, and a big roach problem which they have tackled and I am more than satisfied with how everything has been handled. David E has been our main technician, very…
Richard came today and provided excellent customer service. Very polite and cordial.
Russell was Professional and responsive. Received nothing but good service.from every single Fox employee. who I have worked with through Fox, pest control has been professional , kind and well knowledgeable. It appears that their employees must be good because they all seem very happy and like their job.
Technician was very friendly and courteous.
Scott did an amazing job and was very thorough. Great personality and answered any questions I had. He explained everything he did for us with the applicants and we can’t be happier with the service!
Russ was on time and did a great job explaining the source of our bug issue. He sprayed inside our kitchen, and then also swept and sprayed around the outside where we have many spiders and web issues. We just recently developed an ant issue in our paved walkways and he sprayed there as well. We appreciated the…
I wanted to provide a great review for my Fox Tech Bernard Carter. He listened to every concern I had and explained how he was going to treat them. He spend extra time in the areas of concern and arrived promptly with texts stating ETA.
Very helpful. Explained services being applied. Friendly and polite. Great technician!
Once again Mason did a great job. He knows where all the bait stations are located and he quickly went to work checking them. He then sprayed the property for ticks and ants and other pests. He is always very thorough and takes the time to listen to and address my concerns. I do want to mention that since Fox…
Alex Osorio is amazing. He is knowledgable, respectful, kind, prompt and professional. I am very happy to have him service my home and yard.
Tech was nice and explained all he was doing. He was quick. He was here and then gone. I question all the services because the bee hive is still there in the back corner of the house?
Alex did a great job
David Johnathan Rodriguez is an excellent and knowledgeable technician. So personable as well. Would highly recommend his service!
Technician did a great job. He focused on the areas I asked. He was very professional and polite. Job well done.
Great tech. Great guy A+
Had my initial treatment. technician was very informative and helpful with advice on protecting my property. highly recommended.
My kitchen suddenly had a big ant infestation this week, so I immediately called Fox Pest Control. Mason arrived at my home within 2 hours, assessed the situation, and treated both inside and outside the house. By that evening the ant problem was gone! I am amazed and, of course, a very happy customer!! Thank you, Mason!!!
Very conscientious, very personable.
Great service! Very friendly and professional service person.
Service was excellent we had a good amount of wasps up in our roofline and they were taken care of great. The salesman named alek who came to our door was also fantastic, explained every part of the service very throughly and the service delivered very well. We’re very excited to get our mosquitos done with fox as well in the coming days!
Great communication, timely service, and very thorough!
Eric was awesome, very professional, thorough and informative. Couldn’t have been better. Thank you!
Kieran was very courteous, well put together, respectful of my property. He answered all my questions and addressed my concerns without haste or cutting corners. He was on time and communicative of his schedule.
Ronald is always smiling and very nice.He addressed all the concerns I had. I recommend Fox Pest Control .
Fox Pest technician, Matthew Nadeau, is awesome- shows up at the times he says he is going to, is polite, professional, and friendly. Always takes the time to explain what he was doing, why he is doing it and what the results should be. If they can get their customer service up to the same level of professionalism…
Matt does a great job. He is here on time, keeps in touch with us, and is courteous. We are very happy with his service.
Russell W. came to my house for service today and was extremely helpful and professional. Thank you again and I appreciate a job well done.
did a good job and was a good communicator
Eric always very friendly, asking about any issues and informing me as to what he is doing on a given day. I think he actually cares about the service he is providing - many don't...
The techs from this company are always thorough, friendly and careful. The treatments are effective!! We had Ron today. Very thorough, and explained the work to be done
The professionalism, attention to details, thoroughness, open, pleasant communication with home owner, total, positive experiences... add up to A+, in my book. The specialists who have come to my home are superb. They take their time, they explain what they're doing, and why they're doing it. They answer any…
Arren is amazing! Always pleasant and knowledgeable! He looks for ways to make sure our home stays free from pests!
Arren from Fox Pest Control has had great communication with me each time he comes to my property for services. He answers any questions I may have also. Great service and great price!
ROLAND KING did a great job! he checked everything! We definitely want to have him serve us next time!!
John Williams was very professional. good communications. very thorough.
Jonathan did an excellent job. Very professional, did a thorough inspection, explained everything regarding the bugs we had and why they were there, and the rationale for choice of chemicals. Also very friendly with myself and my tenant. Highly recommended!
Stephen O'Connell gave us a best service recently! Thank you so much!
Carlos was very professional, helpful, and really nice. He answered all questions and concerns we had.
Always, prompt, thorough and professional. Quick to respond to any need or additional service you might request.
I love the hard work of this team. Very friendly. This is the first time I have seen a company that actually delivers what it promises.
Russell was very friendly and explained everything in detail and was very thorough! A very pleasant experience dealing with him! He was very professional and took his time to explain everything to our satisfaction! I was pleasantly surprised because my initial contact with your company.I spoke with Alistaire on a…
Eric was great. He knows his stuff for sure. He came late in the day to make sure we got what we were promised.
Michael Culon arrived promptly to perform both my indoor and outdoor services. He explained what services he was providing and asked if I had any areas of concern. He took my feedback and began providing the services. Michael was very professional, friendly, courteous and extremely knowledgeable. I am on an annual…
The inspections and treatments went smoothly.
Mason was very knowledgeable and professional.
Jason was amazing, best I have had to our house yet. Was very thorough. Pleasant to work with!
Professional, punctual, and seriously effective- Michael did our pest control services and he went above and beyond!! He didn't just get rid of the pests; he was kind, he listened to my concerns and addressed them! All while sending the darn things back to their maker!! If you want your home bug-free and your…
Eric was very thorough, pleasant, professional & took his time to be sure everything was completed. Also took the time to actually educate me on items to look for and how to determine actions.
Mathew Nassau is one of the best technicians to service my house. He made many helpful suggestions
Matthew Nadeau is one the most professional, knowledgeable and respectful providers I have ever met. He took the time to explain the source of the pest and provided remediations on the spot. He is very detail oriented and inspected the exterior and interior of the house with care. I highly recommend Fox, especially…
Kyson took care of us and was very thorough. Give this man a raise. Thank you
Sosa listened to my concerns and taken steps to address them with patience. Thanks Sosa.
The guys always show up on time , whatever they are using at my house is working amazingly no bugs no spiders no nothing , highly recommend, price is fair
Michael provided top notch service!
Michael C. was great. He was super efficient to treat the ants in my house and also did the routine treatment outside. He also took time to explain a few things I can do to mitigate them returning. This is Foxs second time treating “pests” this summer.
Jonathan was very informative of my family's needs for my home. Highly recommend
jeffrey graf did a great job and was very professional and friendly
Chris K took great care of us for our yard enjoyment service. I spend a ton of time outside and haven’t been bitten by any mosquitos at our house — but when I walk my dogs around the neighborhood they swarm me — so I know the treatment is effective! Plus, my dogs are tick-free! Thanks, Chris!
Excellent, knowledgable, and speedy service. I've had other pest control services before, but I love the customer service and care of Fox Pest the best. Quarterly they take care of the inside and outside of my house for pests such as mice and ants. I love their monthly summer service with use of natural products…
Jason was AMAZING. Great information provided as well as explaining ways to prevent the issue we are having.
Fox Pest Control is the company we decided to use for hornet, wasp, and rodent extermination. A technician came to the house. He was very thoughtful; listened to my concerns to hot areas around the property, very courteous, professional, and well informed of the product they use. Excellent service.
We were happy to have Daouda Saiwai treat our house and yard. Fox is lucky to have Mr Saiwai represent their company. Nothing I asked for him to do was a problem. He also spent time offering tips and showing me how to minimize nuisance pests. Daouda's relaxed, friendly and determined attitude will get him far in…
Michael C. came to our house yesterday and did a great job, spraying the perimeter and foundation & checking and replacing traps. He was very personable and let us know we should reach out if we see any issues or new pests.
Mike was thorough and knows his stuff.
Very thorough. Went through all of my concerns.
Micheal was super nice and made sure to address all of our concerns !
Stephen was very attentive and professional! He did a great job! I am very happy with his service and he is very knowledgeable and responsive to my needs! Stephen is an excellent technician!.
If I could give 0 Stars, I would. The technician came to perform services for mosquito and tick treatments, but did not perform the services. Horrible customer service and they are charging customers for work that is not performed.
We have been using Fox Pest Control for a few years now and are very happy with the results. The past several treatments by Fox we have had the same tech, Eric Gallant. He is great to work with. Very knowledgeable and explains everything thoroughly in terms that are easy to understand. 5/2025 update - when the warm…
Recommended! Excellent service. The technician performed very professional!
Very detailed when spraying house. Also removes all cobwebs! He also sprayed my bathroom for ants that were coming into my bathroom. Very pleasant and knowledgeable.
Very professional. Matthew knowledgeable and professional. Treated all areas inside and out. Highly Recommend
Excellent professional service. Thank you!
Michael Colon was my technician - his communication about the work that he did at my home was great.
My technician was very professional and detailed. He explained what was going on in my house and explained a plan on how to proceed. Fox is the best pest control company I have ever used in my lifetime!! Great service, price and results for all pests. He was a nice young gentleman!!!!
Jonathan was a great as always. Thanks Jonathan and Fox!
Matt did a great job!
Fox Pest Control has been excellent! Ashley Arroyo is wonderful! We initially had them come in to deal with issues we were having with springtails and carpenter bees. They took care of both promptly, and we have had no problems. They have been fantastic to work with and give an unbelievable peace of mind knowing…
Very thorough and professional
Very professional and very helpful answering all my questions since this was my first application. They did a great job and was prompt about the work. Thank you.
Very professional and friendly. Great price and Gilbert does a thorough job. Love that they guarantee their work and are will to accommodate and come out in between if needed.
Gilbert did an amazing job. He took the time to listen and did a great job.
Fox has always been very responsive and accommodating with appointments and any additional visits required due to unexpected 'visitors'. I've been with them on their quarterly plan for multiple years now and would recommend them.
All I can say is “wow!” Vinny came to assist us this afternoon and he was not only knowledgeable, professional, but went above and beyond. He walked our entire home and pointed out areas for improvement and thoroughly explained how to keep our home pest free this season and moving forward. Vinny also made repairs to…
The Technician was very informative about the service that was provided. He performed his job efficiently and quickly.
Kayla has come to our house several times now and has been thorough and reliable each time.
Very courteous and professional service. Covered all areas of my concern. Great service.
Jonathan was great today, as usual! His extensive knowledge and years of experience have been invaluable to me. In my opinion, allowing Jonathan to pass on his expertise to other technicians would be a smart move on the company's part. He doesn't just throw down chemicals that could harm my pets or koi. He has…
Professional courteous knowledgeable. Willing to go the extra mile and check everything that needed to be done.
The Boston team is one of the best. Our property has been serviced by them and we work routinely with Ashley Arroyo. She is meticulous and very knowledgeable. I greatly appreciate that she is very thoughtful and never rushes through her work. It is rare to see someone who takes absolutely pride in her work. We are…
Eric Carney was very knowledgeable and was able to answer to my questions related the service and additional questions i had asked…. Thank you Eric for all the work you have done today. Really appreciate it.
Jonathan Bryant has serviced my home several times since I started engaging with Fox for quarterly pest control. He is by far the best technician I have encountered. Extremely knowledgeable and takes the time to do very thorough treatments, along with explaining what he is doing and why. Highly recommend Fox, but mainly because of Jonathan.
Xavier just provided our summer service. Before he began, he asked if there were any specific needs we may have. He was caring, attentive and thoroughly professional from start to finish. A pleasure to be around.
The technician Ashley is outstanding and covered any concerns and made sure every area was treated. kind, knowledgeable and professional Ashley is a favorite for servicing our home! Thank you very much
Great experience with Anthony. He did a fantastic job. He said hello and announced his presence. Thank you.
They’re so professional. They really know what they’re doing.
The bugs are gone. Thank you.
Muy buen trabajo, buena atención al cliente y profesionalidad
Great experience. Great technician. Took time to explain everything and look at all my concerns.
The employees of Fox Pest Control are phenomenal. They are thorough, thoughtful and remarkably kind. Shamus is one of a kind!! Makes me feel like I’m his only client!
Pablo is a very professional guy the best 100%
Your technician Jon Bryant has been fantastic. He helped get rid of the rat problem in our yard!!! He was friendly and professional. Always happy when it’s service time and he shows up!!
Lucia was fantastic - she was friendly, professional and did an amazing job.
Well done. On time. Thanks
They were responsive and polite through the sales process and the actual work.
I specifically enjoy the time I am able to spend outside in my yard with my pup playing all day and not having to worry about pulling an insane amount of ticks off of her! It’s such a relief and now I can spend more time bonding with her than I am removing ticks! I am very pleased with the staff, Anthony was Very…
Called Fox because another company stood us up. SAME DAY SERVICE. Louis came out and he walked us through everything. Gave us tips we can do ourselves to help as well. We had silvertails and we had a lot. Living in the woods we knew it came with bugs but this was just too much. Louis was great. Fox was great.
Cas did a great job 👏
Outstanding service and professionalism.
Joe the tech that came was very knowledgeable about products he was using and admitted he was newer to the business. I like honesty. He did a great job and would recommend him and Fox to my friends and neighbors Thank you Fox. Jay Aptt.
This review is strictly for the worker. He communicated well and did his job thoroughly.
Due to family matters and replacing my missing credit card our services stopped in January, after several years of constant service. We had wild kingdom erupt in April! It dawned on me we haven’t had Fox in a while. I called them they sent someone right away and made a convenient appt to come do the inside as well.…
Thank you! Cass did a great job, she was super knowledgeable, professional, and even went above and beyond and fixed my kitchen cabinet while she was at it! Thanks again!
I called on a Monday afternoon and by Tuesday morning I had Jon Bryant at my house to help take care of a rat infestation. He was exceptionally knowledgeable and extremely easy to talk to. He went through step by step what exactly he was going to do. I hope if you ever use them, you are lucky enough to get Jon as…
Jonathon Watt came today and had great communication and was thorough with his job. Great tech!
Chris Knighton took care of my yard today. He explained the kind of service he was providing clearly. Very professional with no delays. Good customer services and open communication.
All of their employees especially Chris Knighton go above and beyond. They are friendly, prompt and informative. They make sure to check in with us before and after every service and ensure that they have addressed all of our needs.
They send their army of sales guys on segways to your house and use their aggressive tactics to sign you up for a rolling 12 month agreement. First treatment was OK but they charge you $60 every month even in the winter when no treatments are needed or even applied. The treatments got faster and less thorough each…
They were great and very responsive!
David, took his time did what a pro would do.Worth the money
In the year I have been using Fox, we have seen no ants, mice, or other bugs in the house. That's why we called them.
Xavier did a fantastic job and explained everything thoroughly. He was awesome!
Chris K was very informative and professional. He kept us informed.
I hired Fox Pest Control through a door to door sales associate after doing some internet research on their team. The salesman sold his product thoroughly and was able to reach my budgeted price points. We sealed the deal within a one hour meeting. The services were scheduled and Cassidy came out to get the job…
We have used Fox for 2+ years. They do a good job keeping ants out of our house and the techs are all great. We started off with Lucia who my kids loved, but have been getting different techs lately. They are all friendly, listen to our recent issues and address them during the visit, and make sure I know what…
There have been some administrative issues that make Fox lose a star, but the people are great. All of them. The latest person was Chris Knighton, and he was a gem. Friendly, understanding about the importance of our dogs, took extra care to explain everything and was super fast. Honestly, their company feels a…
Cassie and Xavier explained all the process and were on time and they finish the treatment very quickly and answering all the questions. Very easy to work with.
Fantastic service and professionalism. Chris is absolutely kind and attentive to detail. Very happy customer over here!
Ashley was here today. She was professional, respectful and thorough. A very upbeat and pleasant young woman. Always a good experience.
Very good introduction service.
Very professional and knowledgeable service.
Jon is extremely knowledgeable and goes the extra mile to make sure the customer is getting the best service possible.
Despite a mixup in scheduling (our fault), Luke did a great job with accommodating our schedule and performing a very thorough inspection. Well done !
We been using Fox for a few years now and it’s been great, we used to have a Rodent problem in our garage and tiger spiders in almost every window and at the front entrance.. that has been fixed when we got Fox .. on our last spring visit I had the pleasure of dealing with one of the best techs in the company Jon…
Technician M. Solomon is always so friendly and thorough. Really appreciate how knowledgeable he is and willing to explain everything. Extremely satisfied with service and glad we decided to switch to FPC.
We have used Fox Pest Control for many years and their service has always been thorough and reasonably priced.
Jonathan and Pablo were beyond excellent
Xavier was very patient, professional, and thoroughly went about my home inside and out to get the work done right! Very pleasant to talk with and knows what he's doing. Thank you!!!!! :)
The Fox Pest Control personnel are very knowledgeable and will answer any questions you have and are willing to discuss any concerns you may have.
Cass came out to do our routine treatment, but then we also had happened to have several sightings in our basement and pool house as well as the smell of a recently deceased mouse. Cass spent over 3 hours at our home, crawling into spaces in our basement that other providers never ventured, sealing gaps, setting…
Emmett was friendly and fast. Thank you
Jon Bryant was very nice and helpful. He was very professional and took his time with the service. I would highly recommend.
Great service , excellent technician
Emmett did an exceptional job for us, and we appreciate his help/professionalism!
Nick S was very thorough and responsive. So glad they provide our pest control services!
We started using Fox for our indoor/outdoor pest control/maintenance services. We were hesitant at first because we didn't want to pay $ just to end up having "false hope with minimal to no results". We have received several plan treatments to date, and have noticed a significant reduction in our yard/outside…
We had rodent/mice activity in our basement. Nick and Pablo from fox helped us. They are super professional and always on time. After three times of treatment, there is no sign of rodent activity.
Emmett, my technician was courteous, asked me how everything was, he addressed all my concerns and proceeded with the service. Very professional!
Tyler W completed our Winter service and did a phenomenal job!
Nick S. Did a fantastic job on our quarterly visit. Interior and exterior work reviewed and remediated as needed. Awesome. All set until spring.
Jon Bryant was hands down the most professional skilled technicians that I've had at my house for any service. I highly recommend this company they continue to provide quality work and clearly make their employees happy. Jon was brilliant in his interaction with me and his level of experience and knowledge about…
Jon Bryant was very pleasant and efficient. He did a thorough job.
Jon was very nice and did a great service. I really appreciate his work and professionalism.
Lucia is not only extremely knowledgeable but personable and engendered trust even as she went through the messiest parts of our house! She has a sense of enthusiasm about her work that is so rare these days.. We hired Fox for my husband’s elderly parents home too. They were excellent.
All in
We connected with a real person on our first call. It was early evening, around 7:30 PM, and we were able to schedule next-day service. Luis arrived within the scheduled time frame. Pricing for services are very reasonable, and they even offered a discount.
My service technician today was Nick and he was great. I used FOX to replace an exterminator I had for years. A FOX representative knocked on my door selling their services about 6 months ago. I was skeptical at first but based upon their pricing and number of visits per year it was very competitive to what I was…
Jon was incredible. Did such a thorough treatment of my house and made me feel so much better. I didn’t really have mice, but homeowners should do this maintenance- really recommend.
Jonathan was very helpful and knowledgeable, and quickly identified my pest problems.
Always conscientious and very considerate of the property: dog water bowls and toys were moved as a precaution. This seems to be standard procedure which every technician has been careful of. The level of care is always evident.
Robert was on time and was extremely efficient. He checked and replenished all inside and out bait stations. He did a fantastic job looking for any insect activity around the house. A plus service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 498 | $81–$323 |
| General pest inspection | 390 | $56–$111 |
| Ant extermination | 342 | $68–$199 |
| Hornet & wasp extermination | 312 | $58–$282 |
| Bug & insect extermination | 285 | $58–$111 |
| Spider extermination | 237 | $63–$146 |
| Home inspection | 221 | $66–$166 |
| Bee extermination | 149 | $214–$426 |