Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#61 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 47 Google reviews tagged “Cockroach extermination” · showing 20

Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My technician was wonderful.

Paid $20–40Reasonable priceCockroach extermination
PatriciaLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★

Very disappointing experience with Fox Pest Control. I signed a one-year contract for pest control services for a three-family property, specifically for rodents and cockroaches. From the very first visit, there was a major communication problem between the dispatcher and the technician. The technician apparently…

Paid $200+OverpricedRodent exterminationCockroach extermination
Ryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They’re very attentive and responsive! You get exactly what you pay for with professionalism and results. I’ve had multiple carpenter bees, and a big roach problem which they have tackled and I am more than satisfied with how everything has been handled. David E has been our main technician, very…

Great priceCockroach exterminationBee exterminationBug & insect extermination
Mahim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service and communication.

Home inspectionRodent exterminationGeneral pest inspection
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always, prompt, thorough and professional. Quick to respond to any need or additional service you might request.

Hornet & wasp exterminationRodent exterminationGeneral pest inspection
JoyceLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I love the hard work of this team. Very friendly. This is the first time I have seen a company that actually delivers what it promises.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was thorough and knows his stuff.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
CraigLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Results as-promised at a competitive price provided by a local business with conscientious employees.

Hornet & wasp exterminationTermite exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jonathan was not only on time but very willing to help. The roach infestation is basically completely gone , thanks to foxes dedicated employees. They were so thorough, they spent almost 2 hours in the apartment spraying inside and outside the cabinets .

Home inspectionRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael was very professional, courteous and prompt. Very satisfied with his service today! Thank you Fox Pest Control!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DanmanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Came to address targeted mice issue in shed. Did good job, but lack of communication with technician (Avery) who came up with plan of attack on how to proceed. Need to assure AVery's plan is known to any who came to my home. Dan Babbitt

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Value
Socrates4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Muy buen trabajo, buena atención al cliente y profesionalidad

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Danny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pablo is a very professional guy the best 100%

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
EndaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I hired Fox Pest Control through a door to door sales associate after doing some internet research on their team. The salesman sold his product thoroughly and was able to reach my budgeted price points. We sealed the deal within a one hour meeting. The services were scheduled and Cassidy came out to get the job…

Ant exterminationBee exterminationBug & insect extermination+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Fox Pest Control personnel are very knowledgeable and will answer any questions you have and are willing to discuss any concerns you may have.

Ant exterminationBug & insect exterminationCockroach extermination
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician Nick was very helpful and also professional.

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Professionalism
Rena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jonathan was super friendly, very knowledgeable, explained everything in details and was very thorough, he was wonderful

Cockroach extermination+ Responsiveness+ Quality+ Professionalism
Khayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Today I had the technician Emmett, my husband and I are very satisfied with his work, very kind and gave use great information about how things work with the pest and help us out doing a great job! Thank you!!

Cockroach exterminationSpider extermination+ Quality+ Value
Dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job and found entires for mice!! They plugged them up and found carpenter ants as well! Xavier and Corey were great! Nice and personable and def knew what they were doing! Ty Xavier and Corey!!!

Ant exterminationBee exterminationBug & insect extermination
Annette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He knocked down a hornets nest too. Xavier is professional and pleasant to work with.

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism

Show more cockroach extermination reviews (27 more) →

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

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