Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 63
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 103 Google reviews tagged “Flea & mite extermination” · showing 20

Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bernard was friendly, professional, and efficient. Very nice person.

Paid $200+Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
TinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I want to thank your group again for all they do. We have not had a problem at all since you started. Tonight I was out at dusk weed wacking my lawn and was very pleasantly surprised that I didn't have one bug come after me. I don't have a working lawnmower so I can only do so much each time with the weed wacker,…

Paid $60–80Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Sandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Although I wasn’t home when Alexander came he left a detailed account of what he did. I saw him on my Ring camera doing the work. I’m very impressed with the company as I did meet them a few months ago No complaints. Professional & courteous

Paid $40–60Reasonable priceFlea & mite exterminationGeneral pest inspectionMosquito extermination
Elisabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very helpful. Explained services being applied. Friendly and polite. Great technician!

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationMosquito extermination
SheriLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alex Osorio is amazing. He is knowledgable, respectful, kind, prompt and professional. I am very happy to have him service my home and yard.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Helia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Arren was very polite and informative. Highly recommend. He did a good job on the property and was a pleasure to talk to.

Paid $100–120Great priceFlea & mite exterminationMosquito extermination
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

My technician Arren was fantastic. Very professional, knowledgeable, and just a genuine guy who cares about the job he did. He gets 5 stars. However, the person who sold me the service told both my wife and I the Fox Service would take care of grubs in our lawn. We spent quite a bit of time talking about it. It was…

Paid $200+Not sureHome inspectionHornet & wasp exterminationRodent extermination
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our technician Kieran was very kind and informative. We have dogs and he made sure to tell me how long I should keep them in after the treatment. It was Kieran first time at our property and he made sure to ask me where our property ends.

Paid $80–100Reasonable priceFlea & mite exterminationMosquito extermination
Rob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Well informed and after having exterminators come out to try and deal with my issue for over 6 months now he w a s the first person to point out several things I was doing in addition the Fox that I thought would be helpful but in reality did the exact opposite. Feedback was eye opening and I hoping this next time…

Paid $200+Reasonable priceFlea & mite extermination
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Carlos was very professional, helpful, and really nice. He answered all questions and concerns we had.

Not sureRodent exterminationSpider exterminationFlea & mite extermination
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The technicians Dalton and Asher were very professional and thorough. I was in my driveway when they showed up and they immediately came over and introduced themselves. They explained the treatment that they were going to do and asked if I had any problems or concerns. They took care of everything. Before I started…

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
StephLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Michael Culon arrived promptly to perform both my indoor and outdoor services. He explained what services he was providing and asked if I had any areas of concern. He took my feedback and began providing the services. Michael was very professional, friendly, courteous and extremely knowledgeable. I am on an annual…

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
christian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the pleasure of working with Michael from Fox Pest Control, and I can’t speak highly enough of him! From start to finish, he was incredibly professional, knowledgeable, and genuinely helpful. He took the time to thoroughly assess the situation, explained everything in detail, and made sure all of my concerns…

Flea & mite exterminationGeneral pest inspectionMosquito extermination
KimmieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent, knowledgable, and speedy service. I've had other pest control services before, but I love the customer service and care of Fox Pest the best. Quarterly they take care of the inside and outside of my house for pests such as mice and ants. I love their monthly summer service with use of natural products…

Great priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was thorough and knows his stuff.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
CarolLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My technician, Eric, was fantastic. Careful, thorough, and completely professional.

Hornet & wasp exterminationFlea & mite extermination+ Value
CraigLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Results as-promised at a competitive price provided by a local business with conscientious employees.

Hornet & wasp exterminationTermite exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael was very professional, courteous and prompt. Very satisfied with his service today! Thank you Fox Pest Control!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DanmanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Came to address targeted mice issue in shed. Did good job, but lack of communication with technician (Avery) who came up with plan of attack on how to proceed. Need to assure AVery's plan is known to any who came to my home. Dan Babbitt

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Value
matt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Was able to get a combo deal that included all the services for reasonable rate. Xavier was great!

Home inspectionHornet & wasp exterminationRodent extermination+ Punctuality+ Professionalism+ Value

Show more flea & mite extermination reviews (83 more) →

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

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