How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREFox Pest Control Acton
Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Fox Pest Control Acton for 8 kinds of job.
Fox Pest Control Acton for flea & mite extermination
Clear ✕All 103 Google reviews tagged “Flea & mite extermination” · showing 80
Bernard was friendly, professional, and efficient. Very nice person.
I want to thank your group again for all they do. We have not had a problem at all since you started. Tonight I was out at dusk weed wacking my lawn and was very pleasantly surprised that I didn't have one bug come after me. I don't have a working lawnmower so I can only do so much each time with the weed wacker,…
Although I wasn’t home when Alexander came he left a detailed account of what he did. I saw him on my Ring camera doing the work. I’m very impressed with the company as I did meet them a few months ago No complaints. Professional & courteous
Very helpful. Explained services being applied. Friendly and polite. Great technician!
Alex Osorio is amazing. He is knowledgable, respectful, kind, prompt and professional. I am very happy to have him service my home and yard.
Arren was very polite and informative. Highly recommend. He did a good job on the property and was a pleasure to talk to.
My technician Arren was fantastic. Very professional, knowledgeable, and just a genuine guy who cares about the job he did. He gets 5 stars. However, the person who sold me the service told both my wife and I the Fox Service would take care of grubs in our lawn. We spent quite a bit of time talking about it. It was…
Our technician Kieran was very kind and informative. We have dogs and he made sure to tell me how long I should keep them in after the treatment. It was Kieran first time at our property and he made sure to ask me where our property ends.
Well informed and after having exterminators come out to try and deal with my issue for over 6 months now he w a s the first person to point out several things I was doing in addition the Fox that I thought would be helpful but in reality did the exact opposite. Feedback was eye opening and I hoping this next time…
Carlos was very professional, helpful, and really nice. He answered all questions and concerns we had.
The technicians Dalton and Asher were very professional and thorough. I was in my driveway when they showed up and they immediately came over and introduced themselves. They explained the treatment that they were going to do and asked if I had any problems or concerns. They took care of everything. Before I started…
Michael Culon arrived promptly to perform both my indoor and outdoor services. He explained what services he was providing and asked if I had any areas of concern. He took my feedback and began providing the services. Michael was very professional, friendly, courteous and extremely knowledgeable. I am on an annual…
I had the pleasure of working with Michael from Fox Pest Control, and I can’t speak highly enough of him! From start to finish, he was incredibly professional, knowledgeable, and genuinely helpful. He took the time to thoroughly assess the situation, explained everything in detail, and made sure all of my concerns…
Excellent, knowledgable, and speedy service. I've had other pest control services before, but I love the customer service and care of Fox Pest the best. Quarterly they take care of the inside and outside of my house for pests such as mice and ants. I love their monthly summer service with use of natural products…
Mike was thorough and knows his stuff.
My technician, Eric, was fantastic. Careful, thorough, and completely professional.
Results as-promised at a competitive price provided by a local business with conscientious employees.
Michael was very professional, courteous and prompt. Very satisfied with his service today! Thank you Fox Pest Control!
Came to address targeted mice issue in shed. Did good job, but lack of communication with technician (Avery) who came up with plan of attack on how to proceed. Need to assure AVery's plan is known to any who came to my home. Dan Babbitt
Was able to get a combo deal that included all the services for reasonable rate. Xavier was great!
I was very happy with the service from Fox.
My technician was awesome 10 out of 10 joe is an outstanding representative for your company have had him to my house twice both times he was efficient and reliable and thoughtful well informed and shared his knowledge. Thank you for having such a great employee
Pablo is a very professional guy the best 100%
Always on time. Willing to solve issues. Professional follow up.
Had a great experience. They were able to come the same day I called and were very friendly. The exterminator Vinny, was a great guy and was willing to answer all the questions I had.
Exceptional job!
Very Good
All of their employees especially Chris Knighton go above and beyond. They are friendly, prompt and informative. They make sure to check in with us before and after every service and ensure that they have addressed all of our needs.
Chris Knighton was very easy to work with.
Tengo se odio en dos casa porque acen buen trabajo
Xavier did a fantastic job and explained everything thoroughly. He was awesome!
Chris Knighter was knowledgeable, professional, and efficient with the services provided today.
Fantastic service and professionalism. Chris is absolutely kind and attentive to detail. Very happy customer over here!
Chris was kind and professional. He made sure to make note of and avoid an outdoor animal enclosure. Also, my dog liked him, so that automatically means he is a good guy!
Nick was professional, patient, and pleasant.
We been using Fox for a few years now and it’s been great, we used to have a Rodent problem in our garage and tiger spiders in almost every window and at the front entrance.. that has been fixed when we got Fox .. on our last spring visit I had the pleasure of dealing with one of the best techs in the company Jon…
Jon Bryant was hands down the most professional skilled technicians that I've had at my house for any service. I highly recommend this company they continue to provide quality work and clearly make their employees happy. Jon was brilliant in his interaction with me and his level of experience and knowledge about…
Jon Bryant was very pleasant and efficient. He did a thorough job.
They were great, technician Nick S. did a fantastic job. Not only was he quick and efficient at the given job but he went over and beyond for my family with our flea infestation issue. Highly recommend to any in the area in the need of pest control.
The tech ( Corey ) is very professional and curtious he explained every thing that he is going to do and then some. Yes I will refer this company to my friends.
Friendly and professional service. asked for anything specific to be done
My name is Steve Draper I just had service done by you guys today the representative came out and Was very professional He even played a little basketball with my kids
Xavier was very professional and answered all of my questions. Explained everything he was doing and told me what to expect in the coming days. Would absolutely recommend.
They did a great job and found entires for mice!! They plugged them up and found carpenter ants as well! Xavier and Corey were great! Nice and personable and def knew what they were doing! Ty Xavier and Corey!!!
Xavier was excellent and extremely professional
Super kind and professional! Really happy with the service
The tech, Xavier, was extremely thorough and informative he did everything we asked and more so happy I made this choice
Xavier did a great job and he’s on time. He had great responses to all my questions.
Excellent and professional first time service by Xavier and Corey.
Xavier and Corey were very helpful and professional. Fast service call and addressed all pest issues we had.
Xavier acted very professionally. He was easy to talk to and he explained everything he was doing before and after completing the job. Thank you for your service.
My tech guy, Ben, was very good at explaining what he was going to do to help with specific areas of my house. Attic, garage, and along the outside of the house. All of these areas had visible issues with pests. Since the treatment, I have not seen additional problems with the pests, especially the carpenter ants.
Benjamin Kelly was our service man. Seemed like a great guy. Very professional. Very knowledgeable. Easy to talk to. Very accommodating. Seems like we made a good choice.
tech Xavier did a great job was pleased with his work
Xavier was very professional and on time. Did a great job and I was very pleased.
Ben was the lead guy; he had a trainee with him. Ben was excellent with me and seemed to be coaching his trainee as well. Ben explained everything he did and why. Overall, I was very pleased with the service ...hoping the pests are not!
Dane came by my home and did he was fantastic. He was very informative and easy to talk to. I loved how they came out the next day and got us going on the flush out. Highly recommend
He knocked down a hornets nest too. Xavier is professional and pleasant to work with.
Staff friendly, thourough and professional.
Luis Franco was very professional and informative throughout the service. He provided one of the best customer service experiences. It is evident that he cares about the clients and takes pride in his work. Would highly recommend Fox Pest Control.
Service tech was friendly and knowledgeable. Asked a bunch of questions about my issues and explained exactly how he was going to manage them. Highly recommend!
Today I had my quarterly check up Keegan was very kind and knowledgeable he explained my service thoroughly and was very friendly. I always appreciate your work thanks again fox
Luis Franco was thorough. He was patient enough to answer all stupid questions. He knew exactly where he kept the baits last time. Was impressed by his eagerness to understand the issues and fix it.
We have used Fox for several months and multiple times for general inspection and scheduled spray. We got a service from Oscar today. He is so professional and responsible. He introduced what he would do, and even checked deck underneath for potential bee hive. After the spray, he let us know that everything is…
Cash and Ben came out to do my initial service and were very friendly and informative. They thoroughly sprayed and inspected around the outside of my house. They especially payed attention for possible wasp activity since we have a note on our account that a household member has a severe sting allergy. I feel much…
Dalton H. and Sterling A. were very friendly and professional. They even cleaned up a dead bird they saw in the attic that they did not need to do. They went above and beyond and I hope to see them at future services!
Dalton & Devin performed the initial service on our home this weekend. They did an outstanding job! They were on time, friendly, courteous and professional. They explained each step of the process for treating our property. Glad we chose FOX.
We were experiencing a problem with carpet beetles. Ashley happened to knock on our door and explained the whole inspection and squeezed us in the next day. The whole team was great, very professional, and friendly. Came to the rescue when we needed them. I definitely will use in the future and recommend to…
Fox is a better value than other pest companies and have great customer service.
Dalton was a pleasure to deal with, very intelligent and articulate. He quickly spotted many areas of concern with regard to rat and insect infestation and explained the ways to remedy them. Lizzy, the salesperson who came to my door, was very polite and professional and also a pleasure to deal with. I felt the…
I had an issue between scheduled visits where some bugs were showing up. They came out right away and sprayed for them. No issues since. This was a promise they made when I signed up (to make additional visits in case there was a bug flare up) so it was good to see them follow through without any hassle. Great job!
My tech Xavier, was very professional and friendly. Wore his mask the entire time, explained the process, and What to expect. We are very happy with this service so far!
Today I had my first experience with Fox Pest Control as they came out for an initial visit. Xavier came out and was super professional, explained everything clearly, and was super fast and careful protecting our house. Thank you!
Xavier was great, he was polite, professional , and thorough
Jake came by to offer the service because he was at a neighbor's house. Jake spent a good amount of time walking the property with me and explaining the services available. He was great, very knowledgeable. Heidi arrived later to perform the perimeter service and also treat the bathrooms. She was super friendly,…
Dalton was amazing. Very informative. Walked me around the house to show me what he did and what to expect. Excellent service.
Heidi did a great job.
Jaycee was helpful and professional.
My experience with Fox Pest Control has been extermely positive since day one. Once contacted, Nate was very helpful in addressing us to the right service for our need. Jaycee was then punctual at the appointment for the application, she was very helpful, professional and quick, and she was taking all the right…
Dalton at Fox was great to work with. He was respectful & accomodating. He wore a face mask when entering and spraying the interior of my home. Great customer service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 498 | $81–$323 |
| General pest inspection | 390 | $56–$111 |
| Ant extermination | 342 | $68–$199 |
| Hornet & wasp extermination | 312 | $58–$282 |
| Bug & insect extermination | 285 | $58–$111 |
| Spider extermination | 237 | $63–$146 |
| Home inspection | 221 | $66–$166 |
| Bee extermination | 149 | $214–$426 |