Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.229
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 229 Google reviews tagged “Home inspection” · showing 20

Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Ron was very polite and helpful. I'm sure he was thorough checking and replacing traps where necessary. I wouldn't hesitate recommending Fox Pest Control since I have been very satisfied with the service provided to me in the past. I want to thank Ron.

Reasonable priceHome inspectionRodent extermination
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Russell Whitney is professional and thorough. Thank you for always doing a great job!

Paid $200+Reasonable priceHome inspectionGeneral pest inspection
susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great service. On time very thorough and informative.

Home inspectionGeneral pest inspection
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very through and professional job. Thank you for great service today!

Paid $40–60Reasonable priceHome inspectionRodent exterminationSpider extermination
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Mason was excellent set up bait stations removed wasps nest from attic did a outside all around the house look answered all questions

Paid $60–80Great priceHome inspectionHornet & wasp extermination
mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fox is so much better than my previous service. A little More expensive. But great technicians that know their stuff. :) I’m

Paid $40–60Reasonable priceHome inspection
Judith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Richard was very thorough. All our inside traps were empty of bait. He put non rodenticide in traps outside as requested.

Home inspection
boutros9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt to serve and respond and return if need be . Very good client service .

Paid $40–60Great priceHome inspection
Mom’sLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very happy with Fox Pest Removal! Mason came out, addressed all of our concerns, and has been incredibly easy to communicate with. I really appreciate his thoughtful approach and how he took the time to put my mind at ease. I feel confident in the plan moving forward and would highly recommend him!

Reasonable priceHome inspectionRodent extermination
Don1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Technician was knowledgeable, responsive to my questions, efficient and courteouw.

Home inspection
Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fox service always checks in when they arrive and they do a great job. I explained to Matthew that we have a couple of dogs living with us and not to spray the area where they out. Thank you Matthew. Rod

Paid $180–200Reasonable priceHome inspection
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great technician. Very knowledgeable and friendly.

Paid $60–80Great priceBug & insect exterminationRodent extermination
harold9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jawad was excellent.He answer all my questions and was very thorough in his work

Paid $40–60Reasonable priceHome inspectionTermite extermination
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I was fortunate enough to have James as my first tech.He is very respectful and precise in his application.Hes also friendly and I would invite him to a barbecue. Sincerely J. Jeffrey Upton

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Richard13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

always do a great job

Paid $40–60Reasonable priceHome inspection
TonyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always, professional, on-time and great service

Reasonable priceHome inspectionTermite inspectionTermite extermination
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nora is Absolutely fantastic! Thank am hopeful that Nore can continue to be our technician. The time and care she took to honor our treatment requests are unmatched. She went above and betond

Great priceHome inspectionGeneral pest inspectionBug & insect extermination
adrienne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I always highly recommend fox to people if they are looking for a good quality company.

Reasonable priceHome inspection+ Responsiveness+ Punctuality+ Quality
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Service was great but follow up ive had trouble with

Paid $120–140Not sureHome inspection
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We always get great service. Hard worker, goes above and beyond. He is able to explain what he is using and doing. Never rushes. Great representative of the company.

Paid $60–80Great priceHome inspectionGeneral pest inspectionBug & insect extermination

Show more home inspection reviews (209 more) →

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

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