Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.499
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 499 Google reviews tagged “Rodent extermination” · showing 20

Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Ron was very polite and helpful. I'm sure he was thorough checking and replacing traps where necessary. I wouldn't hesitate recommending Fox Pest Control since I have been very satisfied with the service provided to me in the past. I want to thank Ron.

Reasonable priceHome inspectionRodent extermination
Konstantin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Arren W. was great. He did a thorough walk-through with me throughout my property and gave helpful tips on what I can do around my house in between quarterly visits made. He took his time and sealed several potential entry points of rodents and insects. I was very pleased with his attentiveness and would highly recommend him. Thanks Arren!

Paid $200+Reasonable priceHornet & wasp exterminationRodent extermination
Karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Steve completed a complete rebait on our property . Couldn't ask for a better technician!!! He was extremely professional and spent the time required.

Paid $60–80Reasonable priceRodent exterminationGeneral pest inspection+ Quality+ Value
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

James came by to refill the mice bait stations outside and check the ones inside. As always, he is very polite, conscientious, and explains what he will do and has completed. I asked him to check around the yard to determine what animal might be digging up the lawn. Possibly chipmunks, but we are not sure.

Not sureRodent extermination
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very through and professional job. Thank you for great service today!

Paid $40–60Reasonable priceHome inspectionRodent exterminationSpider extermination
Ariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Mason is the best! He always goes above and beyond to take care of our needs!

Rodent exterminationGeneral pest inspection
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

Don’t use Fox Pest Control. They are not a local company. You can never call them directly and only get a call center in Utah. I signed a contract for mosquito and tuck spraying and it was working until they sent a technician in the rain who ever sprayed the front yard and barely the back in August. They hadn’t to…

Paid $160–180OverpricedRodent exterminationMosquito exterminationAnt extermination
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fox has been very prompt and reliable. The service tech was quite informative and personable.

Reasonable priceRodent exterminationBug & insect extermination
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nate was great, listened to my concerns, went over and above trying to resolve.

Rodent extermination
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jay was very knowledgeable, professional, respectful and personable. He was also extremely thorough. He thoroughly checked the interior areas I pointed out to him, due to ongoing mice issues. He also sprayed the exterior of the house, and tended to the lawn with insect product. Jay checked with me upon arriving…

Rodent exterminationMosquito exterminationBug & insect extermination+ Value
Mom’sLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very happy with Fox Pest Removal! Mason came out, addressed all of our concerns, and has been incredibly easy to communicate with. I really appreciate his thoughtful approach and how he took the time to put my mind at ease. I feel confident in the plan moving forward and would highly recommend him!

Reasonable priceHome inspectionRodent extermination
PatriciaLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★

Very disappointing experience with Fox Pest Control. I signed a one-year contract for pest control services for a three-family property, specifically for rodents and cockroaches. From the very first visit, there was a major communication problem between the dispatcher and the technician. The technician apparently…

Paid $200+OverpricedRodent exterminationCockroach extermination
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was clear and helpful.

Paid $200+Not sureRodent exterminationSpider extermination
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great technician. Very knowledgeable and friendly.

Paid $60–80Great priceBug & insect exterminationRodent extermination
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bernard was friendly, professional, and efficient. Very nice person.

Paid $200+Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Bobby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service

Paid $60–80Great priceRodent extermination
camille10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Very positive experience! Happy with the service they have provided so far given the fact that I live near the ocean and had a serious problem with rodents. So far Fox has been on target in containing the spread of rodents in and around the area of my home. Only problem is when a different tech. shows up as I get…

Paid $1–20Not sureRodent exterminationGeneral pest inspectionBug & insect extermination
LyndaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technicians that come out remember how I like to treat my property. Good consistency

Paid $120–140Reasonable priceRodent exterminationGeneral pest inspectionMosquito extermination
Cesar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Worse company I’ve ever delt with. Paid for a service and they would come out and walk around do nothing and bill me. I have 4 kids in my home and we had two mice and a rat running in the house. I called and they said they would send someone out and come in the house to address the issue. Guy showed up and walked…

Paid $160–180OverpricedRodent extermination
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very responsive and knowledgeable.

Paid $200+Great priceRodent extermination

Show more rodent extermination reviews (479 more) →

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

Compare with