How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREFox Pest Control Acton
Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Fox Pest Control Acton for 8 kinds of job.
Fox Pest Control Acton for rodent extermination
Clear ✕All 499 Google reviews tagged “Rodent extermination” · showing 120
Ron was very polite and helpful. I'm sure he was thorough checking and replacing traps where necessary. I wouldn't hesitate recommending Fox Pest Control since I have been very satisfied with the service provided to me in the past. I want to thank Ron.
Arren W. was great. He did a thorough walk-through with me throughout my property and gave helpful tips on what I can do around my house in between quarterly visits made. He took his time and sealed several potential entry points of rodents and insects. I was very pleased with his attentiveness and would highly recommend him. Thanks Arren!
Steve completed a complete rebait on our property . Couldn't ask for a better technician!!! He was extremely professional and spent the time required.
James came by to refill the mice bait stations outside and check the ones inside. As always, he is very polite, conscientious, and explains what he will do and has completed. I asked him to check around the yard to determine what animal might be digging up the lawn. Possibly chipmunks, but we are not sure.
Very through and professional job. Thank you for great service today!
Mason is the best! He always goes above and beyond to take care of our needs!
Don’t use Fox Pest Control. They are not a local company. You can never call them directly and only get a call center in Utah. I signed a contract for mosquito and tuck spraying and it was working until they sent a technician in the rain who ever sprayed the front yard and barely the back in August. They hadn’t to…
Fox has been very prompt and reliable. The service tech was quite informative and personable.
Nate was great, listened to my concerns, went over and above trying to resolve.
Jay was very knowledgeable, professional, respectful and personable. He was also extremely thorough. He thoroughly checked the interior areas I pointed out to him, due to ongoing mice issues. He also sprayed the exterior of the house, and tended to the lawn with insect product. Jay checked with me upon arriving…
Very happy with Fox Pest Removal! Mason came out, addressed all of our concerns, and has been incredibly easy to communicate with. I really appreciate his thoughtful approach and how he took the time to put my mind at ease. I feel confident in the plan moving forward and would highly recommend him!
Very disappointing experience with Fox Pest Control. I signed a one-year contract for pest control services for a three-family property, specifically for rodents and cockroaches. From the very first visit, there was a major communication problem between the dispatcher and the technician. The technician apparently…
Alex was clear and helpful.
Great technician. Very knowledgeable and friendly.
Bernard was friendly, professional, and efficient. Very nice person.
Great customer service
Very positive experience! Happy with the service they have provided so far given the fact that I live near the ocean and had a serious problem with rodents. So far Fox has been on target in containing the spread of rodents in and around the area of my home. Only problem is when a different tech. shows up as I get…
Technicians that come out remember how I like to treat my property. Good consistency
Worse company I’ve ever delt with. Paid for a service and they would come out and walk around do nothing and bill me. I have 4 kids in my home and we had two mice and a rat running in the house. I called and they said they would send someone out and come in the house to address the issue. Guy showed up and walked…
Very responsive and knowledgeable.
Harrison G. was right on time for the appointment, was courteous and professional. He addressed all my requirements to satisfaction, reviewed respectfully some areas of concern, leaving a quite positive impression of his & Fox capabilities. Appreciated, Paul
Nathan is the pros pro when it comes to pest control!!
Matthew is knowledgeable, amazing, pay attention to detail,quick response and reliable. He is one of the best technician I used to get. Thank you so much 😊
Professional execution.
The technician was thorough, professional, and courteous.The inspection and treatment was well performed..
Eric, from Fox Exterminator, always does a great job. Communication is very good as well. Any questions I have are always addressed.
Very professional Ron King is extremely knowledgeable and very thorough I consider him a friend now . Fox is very fortunate to have him
I called on a Monday and they were here 2 days later. To me, that's great and I was dealing with an issue that is extremely terrifying for me. Ron was great! He was reassuring, promised to come back to check on the issue a week later. So far, very pleased with Fox! Thank you!
Bernard has always been the ultimate professional whenever he has visited my house. He as provided scheduled service as well as "on call" service several times. I know I won't have any issues when he responds to my house. This last visit was part of my subscription service. I did not pay anything extra.
Russell did an excellent job. He was very professional and polite.
I have been having mouse issues. You can hear them in my walls. They came and put down bait traps and mouse traps, same thing i could have done. But we were catching the mice and the noises went away. But now they are back. They have already gone outside the house and closed up all the holes, I know you can't close…
Third straight “service” and still no inside treatment. One technician didn’t even get out of his truck. This time the technician dumped all my rain barrel and buckets - I live in a town that is bucket water only due to chronic water shortage issues. Spoke to a rep and filed a complaint. Never received a follow up…
Technician was awesome very nice and made sure he took care of what I asked he did great
Russell called me on his arrival by 4 PM. Then he arrived on time and checked all the mice box traps and filled them in some of them. There were no evidence of any eaten of the lures. Both my garage and outside basements were cleared of any rodents. He also checked the 2 trap boxes outside before leaving.
Mason Binder was here for my house on 7/20/2026 to check any rodent activity inside the house.. No activity was found. Also the outside of the home was checked . Mason answered all our questions and was very thorough in his work. Excellent service thank you.
Kieran did a thorough initial treatment for us today. He listened to our concerns and explained his solutions patiently. He finished a bunch of jobs in a reasonable time period. Finally, he took pictures and left notes. Kieran is a nice and professional technician.
Richard came today and provided excellent customer service. Very polite and cordial.
Russell was Professional and responsive. Received nothing but good service.from every single Fox employee. who I have worked with through Fox, pest control has been professional , kind and well knowledgeable. It appears that their employees must be good because they all seem very happy and like their job.
Very fast,efficient and knowledgeable. They do a great job.
Russell could not have been nicer / he listened to all my concern very polite and efficient couldn;tbe nicer thx
High praise for Aaron and trainee Isaac for doing a nice job today on my home. Also shout out to Xavier who has always done great work here!!
Once again Mason did a great job. He knows where all the bait stations are located and he quickly went to work checking them. He then sprayed the property for ticks and ants and other pests. He is always very thorough and takes the time to listen to and address my concerns. I do want to mention that since Fox…
Alex Osorio is amazing. He is knowledgable, respectful, kind, prompt and professional. I am very happy to have him service my home and yard.
Russell did a great job! He also answered all my questions and provided useful information. Thanks!
David Johnathan Rodriguez is an excellent and knowledgeable technician. So personable as well. Would highly recommend his service!
Ashley shows up and fills up the bait stations and makes sure that my pest control plan is in place. She is prepared,professional and efficient. Thank you, Ashley Ashley keeps my "mouse problems" under control. She also treated for ants and spiders! Thanks Ashley for your friendly and knowledgeable visit. I always enjoy our friendly exchange.
Brett was fantastic the best we ever had professional and knowledgeable
Tech was on time, very polite and knowledgeable. He was able to answer all my questions and addressed all of my concerns. So far so good.
Very conscientious, very personable.
Great service! Very friendly and professional service person.
Excellent service and communication.
As always the technician did a great job explaining everything he was doing around our property on May 20, 2026.
Matthew listened to my concerns regarding rodent management at our home. He recently added a review of our foundation to assess rodent access, noting several areas requiring steel wool to block openings. It appears he is now trying to address the route of the issue, instead of just treating status quo with poison.…
Love Fox! All the Exterminator Specialists are top notch! Especially Eric! He goes the extra mile. Professional, knowledgeable and thorough. He is not satisfied unless you are!
My technician Arren was fantastic. Very professional, knowledgeable, and just a genuine guy who cares about the job he did. He gets 5 stars. However, the person who sold me the service told both my wife and I the Fox Service would take care of grubs in our lawn. We spent quite a bit of time talking about it. It was…
Ashley did a very fine job. She did a thorough examination of the house and addressed the problem that we were having.
He was very thorough and detailed. Communicated well and was very professional.
Great technician
Helpful, courteous and professional technicians. Nathan in particular is always helpful and explains what is going to take place.
Ronald was the best technician we have had. Truly went above and beyond going in my shed and cleaning it for me. 10/10
Eric did a thorough inspection, refilled traps, provided helpful advice and went way beyond the call of duty.
My husband NEVER likes service people but HE raved about ASHLEY WILL recommend FOX PEST SERVICES to everyone he talks to. Thank you for talking with my husband, you have a customer for life
Your technicians are always so friendly, personable and professional. I have always been impressed by their knowledge and their effective ways of dealing with pests.
Eric was thorough and knowledgeable of property having been here before. He informed me of what treatment was needed for the outside, after completing the inside.
Nathan goes above and beyond in his job and I very much appreciate him. Just overall a great employee.
James was thorough and explained everything to me. We like him!
Russell is very professional, would definitely recommend him for service.He took the time to answer all my question, and explained exactly how he was solving the mice problem.
Technician was very professional answered all my questions and did a great job thanks
4/20 Follow-up – Referencing my prior review regarding unresolved issues. After several months of ongoing service calls and multiple visits between quarterly treatments, the issue was not fully resolved until a manager was finally sent out last fall. At that point, the infestation appeared to be under control.…
I always think I am going to cancel my Fox pest account then Ashley comes and treats our home with such professional care. She really takes pride in her job and we are so very appreciative. Thank you Ashley!
I started using this company last July, and my experience has been inconsistent. The first two technicians did not meet the expected standard. However, Russell, who has serviced my home after them three times, is excellent — professional, detail-oriented, and clearly experienced. He takes his time and pays…
Both of the Techs Xavier and Harrison were very personable and did a great job taking care of the required pest control activities in and around our home. Fox Pest Control services have done a good job and worth engaging them to take care of regular ongoing pest control activities.
Russell knows our property and the past issues. He went right after the problem areas and explained what treatments he performed today. Good guy.
It would be best to have the same technician return
Fox Pest Control has consistently provided excellent service. I am very happy.
Mathew Nadeau was our technician and he did an excellent job, we had mouse noises and he came right out and now we no longer have those issues. I appreciate his attention to detail in dealing with our mice problems.
James Rose from Fox was an absolute pleasure to work with - he was very knowledgeable and really engaging. Would very much like to see him again!
Ron was amazing. He exceeded all my expectations. He was patient and explained what he was doing at all times. He made sure we understood what he was doing at every given moment. We really appreciated him. Thank you Ron
Great customer service, very happy with everything :)
Fox Pest Control has been very responsive, Xavier was timely, professional and courteous. Xavier was knowledgeable and shared what he was doing and why with me. I would recommend Fox Pest Control to anyone!
Eric is TOP notch. I called and he was sent to me within 48 hours. He walked me through everything. He inspected EVERYTHING. He did extra. He even plugged some holes for me! He was clean and careful, courteous and transparent. He was also the same person to return for the follow up - and worked around my schedule.…
John Williams is very friendly and knowledgable. He took the time to explain everything that he was doing. We're happy we found Fox Pest Control.
Eric provided a fantastic stating with the bait boxes in the attic and ending with the spray in the back yard. Is also looked for yellow jacket on the property. Very pleased, thanks Eric!!!!
Ronald was friendly and knowledgeable. Great customer service!
Very Through ,great Guy
The professionalism, attention to details, thoroughness, open, pleasant communication with home owner, total, positive experiences... add up to A+, in my book. The specialists who have come to my home are superb. They take their time, they explain what they're doing, and why they're doing it. They answer any…
James was very helpful and informative! Thank you!
Russell was very professional and helpful. He did a great job at my house. Fox Pest Control is fortunate to have him as an employee.
David is wonderful to work with! He is very professional, knowledgable, and goes above and beyond what is expected. Thank you!
Jim was amazing! Super nice and professional
Ron is very kind, knowledgeable and friendly!! I find he go above and beyond as to what is expected of him. We are so happy when he is our technician. Thank you Ron!!!!
Mason Binder, our Fox technician is knowledgeable, thorough, and trustworthy. He called ahead and told me that he was on his way. Once he was here, his performed the quarterly service and told me that he would be back next week when the snow melts to finish. He also checked the bait stations in the basement,…
Arren from Fox Pest Control has had great communication with me each time he comes to my property for services. He answers any questions I may have also. Great service and great price!
Arren provided us with our normal 90 day checkup service call. He, as his colleagues, have been professional and thorough. Peace of mind.
FOx has been a great agency to work with! John came for our routine maintenance today and checked all the problem areas in basement. He explained everything to us, showed pics of what he had treated and explained service going forward. He was great! Kind, knowledgeable, so very nice and respectful! Its so good to work with these folks!!
Matt went the extra mile for us. He did a comprehensive indoor rodent check and the normal exterior quarterly service
From calling Fox to get a technician to come to the house, to the technician coming the very next day was so great. The customer service was so incredibly friendly and helpful it made me feel like I’d never hesitate with calling them. Kurt, our technician was nothing short of brilliant. Very friendly and super…
Kurt was amazing, knowledgable, the McGyver of Pest control. He was very thorough and discussed the habits of mice and showed examples of possible entrances into our home.
He kept me informed of his arrival time. We discussed what he would do this visit. Excellent job.
John Williams was very professional. good communications. very thorough.
Incredibly thorough and friendly. Did a fantastic job and was proactive about making recommendations for the placement of bait traps and follow up.
Bernard, my tech was patient, knowledgeable and very thorough. Very satisfied with the results!
I continue to be pleased with both the service and with the advice, input, and prompt response from Fox Pest Control. I switched to Fox Pest Control Acton a few months ago from a company that seemed to me to be going through the motions. Fox has been beyond helpful in listening carefully and giving thoughtful,…
Was very thourough and gave some good tips and insights. Great job of looking into everything and making sure everything was set up.
Been using Fox for years now. Pests no longer a problem since I hired them. Techs are informative , prompt and friendly. Thank you for excellent service!
We are very pleased with the service. Our technician, Xavier, was extremely knowledgeable and worked diligently throughout the visit. He went out of his way to make sure the issue in our home was fully addressed. We will definitely recommend Fox Pest Control and Xavier.
I was so happy to see my favorite pest guy John Williams. John was the first Fox tech that I had years ago and he is still the best. Thorough, knowledgeable and a pleasure to work with. I've been mice free since my first visit and John and Fox get all the credit.
Eric was extremely timely and was able to catch the mouse almost immediately. He was also knowledgeable and serviced the entire house inside and out with a subject matter expert level of professionalism. He was kind and very understanding of our situation. He walked us through everything he did from patching holes…
Dylan was very professional & pleasant!!
very thorough
Stephen came out to replenish out mice traps today. He was on time, friendly and profession with his work. He helped pointed out gaps and holes that I didn’t see before that could help with our problems.
Mr. Redgate was very knowledgeable and polite. We are confident he did a very professional job! I have to say $400.00 was a bit extreme. We are seniors living on a very limited budget.
One of the best technicians I have had
The technician was polite and friendly. He proactively asked about any other issues. He completely the service and was respectful of our property.
Stephen O'Connell gave us a best service recently! Thank you so much!
Carlos was very professional, helpful, and really nice. He answered all questions and concerns we had.
Always, prompt, thorough and professional. Quick to respond to any need or additional service you might request.
I signed a service agreement with Fox Pest Control for 12 months. This includes an initial treatment followed by Quarterly visits. This was possible with the competent sales representative, Larissa Poll. Today, two very nice and professional technicians came by to apply my first product application treatment. Both…
Fox Pest Control sent their technician Arren Walsh to my home last week to conduct an inspection and provide initial pest control services for a mouse infestation. He was professional, thorough, knowledgeable, and a great communicator. He guaranteed monthly services to help us rid the infestation. I would highly…
David Emerson was really excellent. Friendly but/and totally professional and efficient
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 498 | $81–$323 |
| General pest inspection | 390 | $56–$111 |
| Ant extermination | 342 | $68–$199 |
| Hornet & wasp extermination | 312 | $58–$282 |
| Bug & insect extermination | 285 | $58–$111 |
| Spider extermination | 237 | $63–$146 |
| Home inspection | 221 | $66–$166 |
| Bee extermination | 149 | $214–$426 |