Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 71 Google reviews tagged “Termite extermination” · showing 20

Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Professional, courteous, excellent communicator, inspired confidence.

Paid $200+Reasonable priceTermite inspectionTermite extermination
harold9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jawad was excellent.He answer all my questions and was very thorough in his work

Paid $40–60Reasonable priceHome inspectionTermite extermination
TonyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always, professional, on-time and great service

Reasonable priceHome inspectionTermite inspectionTermite extermination
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Russell did a great job! He also answered all my questions and provided useful information. Thanks!

Reasonable priceRodent exterminationTermite inspectionTermite extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John was pleasant and efficient and we were happy to have him installing our termite system.

Termite extermination
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very detailed with clear next steps and direction for mice problem - had Sosa as our tech.

Reasonable priceTermite extermination
LISA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eric was very thorough, pleasant, professional & took his time to be sure everything was completed. Also took the time to actually educate me on items to look for and how to determine actions.

Paid $40–60Reasonable priceHome inspectionRodent exterminationTermite extermination
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From start to finish a professional and effective job. Ashley was extremely thorough and explained the service in understandable terms when she arrived at our home. Not only did Ashley arrive completely prepared for the task at hand ..in addition she identified possible problem areas around the entire home. From…

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
CraigLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Results as-promised at a competitive price provided by a local business with conscientious employees.

Hornet & wasp exterminationTermite exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
DanmanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Came to address targeted mice issue in shed. Did good job, but lack of communication with technician (Avery) who came up with plan of attack on how to proceed. Need to assure AVery's plan is known to any who came to my home. Dan Babbitt

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Value
JAMES10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very happy with the price and service. The technician, Xavier was professional and courteous. He took the time to fully explain what he was doing, ask if we had any questions. Highly recommend Fox Pest Control to my friends and neighbors.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
BobLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great staff very knowledgeable about there products.

Home inspectionHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
JagadeshLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eric Carney was very knowledgeable and was able to answer to my questions related the service and additional questions i had asked…. Thank you Eric for all the work you have done today. Really appreciate it.

Bee exterminationBug & insect exterminationTermite extermination+ Quality+ Professionalism+ Value
Danny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pablo is a very professional guy the best 100%

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
DickLocal Guide · 260 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

In the year I have been using Fox, we have seen no ants, mice, or other bugs in the house. That's why we called them.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
EndaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I hired Fox Pest Control through a door to door sales associate after doing some internet research on their team. The salesman sold his product thoroughly and was able to reach my budgeted price points. We sealed the deal within a one hour meeting. The services were scheduled and Cassidy came out to get the job…

Ant exterminationBee exterminationBug & insect extermination+ Professionalism
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

We have used Fox Pest Control for many years and their service has always been thorough and reasonably priced.

Ant exterminationBug & insect exterminationMosquito extermination
Timothy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They come quarterly and walk around the house. Depending on the season they treat the house and lawn accordingly. They find and plug holes in the house with steel wool to help keep rodents out. They find things I haven't. Solid professional technicians.

General pest inspectionTermite inspectionTermite extermination+ Professionalism
SeanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jon Bryant was hands down the most professional skilled technicians that I've had at my house for any service. I highly recommend this company they continue to provide quality work and clearly make their employees happy. Jon was brilliant in his interaction with me and his level of experience and knowledge about…

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
freddieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Did a very good and thorough job.

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Value

Show more termite extermination reviews (51 more) →

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

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