Experts Reviews · Company report
Fox Pest Control Acton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%63+15.3Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty77−2.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Fox Pest Control Acton

Somerville, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 2,855 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Acton is better than 76% of ant exterminators.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Acton is better than 63% of ant exterminators.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Acton is better than 79% of ant exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Acton is better than 77% of ant exterminators.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Acton is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired Fox Pest Control Acton for 8 kinds of job.

Fox Pest Control Acton for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 78 Google reviews tagged “Termite inspection” · showing 40

Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Professional, courteous, excellent communicator, inspired confidence.

Paid $200+Reasonable priceTermite inspectionTermite extermination
Geoff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

We had a technician supposed to come during a 2 hour window on Friday and no show and no communication. Rescheduled to today and the same thing and they couldn't tell me when he might show up. Total waste of 2 days.

Termite inspection
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I was fortunate enough to have James as my first tech.He is very respectful and precise in his application.Hes also friendly and I would invite him to a barbecue. Sincerely J. Jeffrey Upton

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
TonyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always, professional, on-time and great service

Reasonable priceHome inspectionTermite inspectionTermite extermination
Sal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Your technician was professional and knowledgeable and very empathetic. I was impressed by the attendant he gave. He listened well and explained corrective action.

Paid $120–140Not sureTermite inspection
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Russell did a great job! He also answered all my questions and provided useful information. Thanks!

Reasonable priceRodent exterminationTermite inspectionTermite extermination
sal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Technician was very professional answered all my questions and did a great job thanks

Paid $60–80Reasonable priceHome inspectionRodent exterminationTermite inspection
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

did a good job and was a good communicator

Termite inspectionBug & insect extermination
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★

Everyone I've dealt with has been professional, prompt, and seamless while on my property. Xavier is the man!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism+ Value
Kenneth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The inspections and treatments went smoothly.

Paid $60–80Hornet & wasp exterminationTermite inspectionSpider extermination
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jonathan was here for our annual termite control - he reviewed the existing locations - making sure we had the correct coverage to protect our home. He was great to walk the property with while looking at prior trap placement and closing any gaps. Talked about landscaping changes we are looking at doing next…

Great priceTermite inspection
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From start to finish a professional and effective job. Ashley was extremely thorough and explained the service in understandable terms when she arrived at our home. Not only did Ashley arrive completely prepared for the task at hand ..in addition she identified possible problem areas around the entire home. From…

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fox Pest Control was very adept at getting rid of bugs inside and outside of our home. They control ants, mosquitoes, bees, silverfish, etc. I would definitely recommend them.

General pest inspectionTermite inspection
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris K took great care of us for our yard enjoyment service. I spend a ton of time outside and haven’t been bitten by any mosquitos at our house — but when I walk my dogs around the neighborhood they swarm me — so I know the treatment is effective! Plus, my dogs are tick-free! Thanks, Chris!

Ant exterminationBug & insect exterminationMosquito extermination
Gene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been so pleased with the service and attention to detail with Fox Pest Control. We highly recommend them to home owners. All of the techs have been super, but there is one tech that truly embodies the 'above and beyond service' and that is Zach. His supervisor that trained him deserves credit as well. We love Fox!

Great priceHome inspectionRodent exterminationTermite inspection
SophiaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thorough. Went through all of my concerns.

Home inspectionRodent exterminationTermite inspection
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent professional service. Thank you!

Home inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
MonicaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fox Pest Control has been excellent! Ashley Arroyo is wonderful! We initially had them come in to deal with issues we were having with springtails and carpenter bees. They took care of both promptly, and we have had no problems. They have been fantastic to work with and give an unbelievable peace of mind knowing…

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
matt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Was able to get a combo deal that included all the services for reasonable rate. Xavier was great!

Home inspectionHornet & wasp exterminationRodent extermination+ Punctuality+ Professionalism+ Value
Gregory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kayla has come to our house several times now and has been thorough and reliable each time.

Bug & insect exterminationRodent exterminationTermite inspection+ Professionalism
LindaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The technician arrived promptly and explained everything to me in a clear and understandable manner. All my questions were answered clearly and respectfully. He went right to work and took the time to calm my apprehensions as I was very nervous about the situation. He was very kind and personable. I couldn't be more satisfied! Thank you again Pablo.

Home inspectionHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
GloriaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was very happy with the service from Fox.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
BobLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great staff very knowledgeable about there products.

Home inspectionHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great experience with Anthony. He did a fantastic job. He said hello and announced his presence. Thank you.

Bug & insect exterminationGeneral pest inspectionTermite inspection+ Quality
Danny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pablo is a very professional guy the best 100%

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always on time. Willing to solve issues. Professional follow up.

Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Due to family matters and replacing my missing credit card our services stopped in January, after several years of constant service. We had wild kingdom erupt in April! It dawned on me we haven’t had Fox in a while. I called them they sent someone right away and made a convenient appt to come do the inside as well.…

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
DickLocal Guide · 260 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

In the year I have been using Fox, we have seen no ants, mice, or other bugs in the house. That's why we called them.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

We have used Fox Pest Control for many years and their service has always been thorough and reasonably priced.

Ant exterminationBug & insect exterminationMosquito extermination
Caitlin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cass came out to do our routine treatment, but then we also had happened to have several sightings in our basement and pool house as well as the smell of a recently deceased mouse. Cass spent over 3 hours at our home, crawling into spaces in our basement that other providers never ventured, sealing gaps, setting…

Bee exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Timothy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They come quarterly and walk around the house. Depending on the season they treat the house and lawn accordingly. They find and plug holes in the house with steel wool to help keep rodents out. They find things I haven't. Solid professional technicians.

General pest inspectionTermite inspectionTermite extermination+ Professionalism
Rossio9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work done by Nick

Rodent exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I forgot about the service and Eric was kind enough to wait until someone was able to get home, he completed the exterior service while waiting. He was very pleasant and professional.

General pest inspectionTermite inspection+ Quality+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jon was very nice and did a great service. I really appreciate his work and professionalism.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All in

Bed bug exterminationBug & insect exterminationHornet & wasp extermination
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

service tech was professional and polite. Answered all my questions and performed service well.

Bee exterminationBug & insect exterminationSpider extermination
CHRIS3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The tech, Xavier, was extremely thorough and informative he did everything we asked and more so happy I made this choice

Bee exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Benjamin Kelly was our service man. Seemed like a great guy. Very professional. Very knowledgeable. Easy to talk to. Very accommodating. Seems like we made a good choice.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Gail5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Xavier was very professional and on time. Did a great job and I was very pleased.

Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
KendraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brigham came out on Monday to describe the services they provide - he was professional as well as easy to talk with. Heidi came out today to do the service and she was very friendly and knowledgeable. She took her time with all the services.

Ant exterminationBee exterminationGeneral pest inspection+ Quality+ Value

Show more termite inspection reviews (38 more) →

Price

$91-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 58%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination498$81–$323
General pest inspection390$56–$111
Ant extermination342$68–$199
Hornet & wasp extermination312$58–$282
Bug & insect extermination285$58–$111
Spider extermination237$63–$146
Home inspection221$66–$166
Bee extermination149$214–$426

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