Pest control service · Baton Rouge, LA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty71−2.9Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#237 of 256 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 7%
4.8★★★★★3,247 Google reviews · 24 photos
93%five-star reviews
4.74★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
60%reviews answered by the owner
$58typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Fox Pest Control Baton Rouge 4.8 out of 5 based on 3,247 reviews, with the owner responding to 60% of comments. Customers frequently praise technicians for punctuality, professional communication, and thorough explanations regarding treatments and pet safety. Services often include general pest control, insulation, and hornet nest removal. However, some low-star reviews criticize incomplete work, unauthorized visits after cancellation, and high costs for exclusion plans.
Google rating: 4.8 out of 5 from 3,247 reviews (93% five-star).
Reviews on this page: 3,254 Google reviews (2,654 with written comments, 16 with photos).
Owner responses: the business replied to 60% of reviews.
Most recent review: October 30, 2026.
Service: Pest Control Service serving Baton Rouge, Louisiana.
Data from Google, last updated November 3, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Fox Pest Control Baton RougePest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Pest Control Baton Rouge: 77/100 on this factor. Category median: 93.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Pest Control Baton Rouge: 66/100 on this factor. Category median: 92.B
66
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Pest Control Baton Rouge: 71/100 on this factor. Category median: 95.B
71
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Pest Control Baton Rouge: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Pest Control Baton Rouge: 89/100 on this factor. Category median: 100.A
89
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Pest Control Baton Rouge: 100/100 on this factor. Category median: 97.A
100
Bar = this company · dark tick = category median.
Star ratings
3,254 Google reviews we collected
4.8of 5
5 stars3,02993%
4 stars692%
3 stars120%
2 stars120%
1 star1324%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
97%praise
Praise3,90897%
Complaints1173%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price11535%
Reasonable18255%
Overpriced155%
Not sure165%
$58-51% vs typical pest control services
Middle half of what 210 customers paid ($45–$109) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,59540%
Quality & results90422%
Speed & response58114%
Communication40110%
Would recommend3709%
Price & value1113%
Honesty & trust632%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He answered as all my questions very respectfully and was very knowledgeable about his job.”
“Their representatives that come door to door are pushy and very unprofessional.”
“Cole was an experienced technician and very thorough in his explanations of my home pest treatment.”
“Every other aspect of this company that I've had to be in contact with is truly terrible.”
“Everyone is kind, prompt, and communicates so effectively.”
“He never showed up at our house.”
“I was explained everything and reassured me if I see or hear anything to call.”
“The next time the guy came by I closed the curtains and ignored the persistent knocking.”
“I would definitely recommend Cole to my family and friends!”
“At this point, I would not recommend Fox Pest Control.”
“They have affordable plans, they give discounts, and their technicians are professional, knowledgeable, and kind.”
“Will try to upsell you services that are overpriced and unnecessary.”
“I Wanted to write a quick, honest, & sincere review as Sam @ Keith were amazing young Fox Techs.”
“…why they sent him to my house I looked back at video footage which he lied neighbor never talked him shitty sales there nobody likes being lied to for…”
People customers mention
Eddie102 reviews
Kylie55 reviews
Tina47 reviews
Charlie38 reviews
Diaz38 reviews
Stephanie38 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fox Pest Control Baton Rouge for 8 kinds of job. Pick one to see what they paid and said.
CcynthiaLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Cole was an experienced technician and very thorough in his explanations of my home pest treatment. He answered as all my questions very respectfully and was very knowledgeable about his job. I would definitely recommend Cole to my family and friends! 10/10
WWarrenLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Great service and will not stop until the job is complete. Will come back as needed until you are complete satisfied.
RRichard8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
the fox tech was very courteous and professional.
the tech took time to listen to my pest issues and reviewed his plan before servicing my home.
Paid $20–40Reasonable priceHome inspection
EElizabeth4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I Wanted to write a quick, honest, & sincere review as Sam @ Keith were amazing young Fox Techs. They came out 4/29/2026 promptly as advised They were soooo professional, kind, trustworthy, fast & efficient. Sam the head Tech explained all he had done upstairs as we had the Fox Guard treatment and insulation put…
Paid $200+Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
JJudithLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Exceptional service. Great attitude and listened to all of our requests closely.
Paid $140–160Reasonable priceGeneral pest inspectionMosquito exterminationCockroach extermination+ Punctuality
MMatthew8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Awesome 👏🏿 Marcus was very good he explained everything well and was very neat and clean. He took his time and explained to us what was going on and what we get in the packet we selected along with the next step. I would definitely recommend Fox to whoever is having problems or just want to maintain their home.
Cole was an experienced technician and very thorough in his explanations of my home pest treatment. He answered as all my questions very respectfully and was very knowledgeable about his job. I would definitely recommend Cole to my family and friends! 10/10
Price assessment: Reasonable price
Price: $40–60
Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Services: Bug & insect extermination
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · Edited 9 months ago
Cynthia, we are happy to hear you were impressed with Kevin's service. You are in good hands, and we look forward to protecting your home from pests.
Sincerely,
Michelle B.
Customer Success Team
C
Connie hannaLocal Guide · 36 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
They were so nice and helpful. They seemed to care and make me feel comfortable. I was explained everything and reassured me if I see or hear anything to call.
Price assessment: Reasonable price
W
Warren SavoieLocal Guide · 12 reviewsiTotal number of Google reviews Warren has written across all businesses on Google Maps, not just this one.
the fox tech was very courteous and professional.
the tech took time to listen to my pest issues and reviewed his plan before servicing my home.
Price assessment: Reasonable price
Price: $20–40
Services: Home inspection
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 2 months ago
Hello Richard,
Our team members do amazing work and we're happy to know your technician provided great service with a courteous and professional demeanor! Thank you for sharing your experience with us!
Sincerely,
Kelsi E.
Customer Relations Team
K
Kiara Keyes1 reviewiTotal number of Google reviews Kiara has written across all businesses on Google Maps, not just this one.
I Wanted to write a quick, honest, & sincere review as Sam @ Keith were amazing young Fox Techs. They came out 4/29/2026 promptly as advised They were soooo professional, kind, trustworthy, fast & efficient. Sam the head Tech explained all he had done upstairs as we had the Fox Guard treatment and insulation put in—in the attic, including the insulated attic door cover, and they cleaned up after as well. I’ve had Fox Pest Control I believe about 13 years now and have never disappointed us with their services.
I’d also love to give a shout out to Kalil for coming out prior to and explaining this service they offered and working diligently with me regarding the Best payment option for Us. Thanks guys!!!
Price assessment: Reasonable price
Price: $200+
Services: Home inspection, Termite inspection, General pest inspection, Service not listed
Pest type: Other
Response from the owner · 6 months ago
Hi Elizabeth,
Your review means the world to us! Thank you for your kind words about our team members and for being our customer all these years. We're grateful for the opportunity to work with you and manage your pest control. If you need anything at all, please call us. We would love to help!
Sincerely,
Michelle B.
Customer Relations Team