Janitorial service · Providence, RI · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%98+14.9Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 34 garage cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★27 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate FPS Cleaning Services five out of five stars based on twenty-seven reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, professional communication, and competitive pricing for deep cleaning, floor stripping, and office maintenance. Recurring themes include thorough attention to detail in restaurants and commercial spaces, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
Reviews on this page: 27 Google reviews (22 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 19, 2026.
Service: Garage Cleaning Service serving Providence, Rhode Island.
Data from Google, last updated October 28, 2026.
Score profile vs other garage cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
FPS Cleaning ServicesGarage Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FPS Cleaning Services: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FPS Cleaning Services: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.FPS Cleaning Services: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FPS Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
5.0of 5
5 stars27100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
100%praise
Praise60100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1322%
Quality & results1220%
Would recommend1118%
Speed & response1017%
Price & value813%
Communication47%
Honesty & trust23%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were punctual, professional, and incredibly friendly.”
“Working with Renee to set up the contract, explain the services, and schedule the time was extremely professional, and everything was thoroughly explained.”
“We will definitely work with them again and highly recommend their services”
“They arrived promptly and immediately went to work.”
“Responsive, attentive, reasonably priced, and excellent quality work.”
“Marie assessed our needs and communicated well, Cleaning crew was on time and handled the job flawlessly.”
“Highly recommend them for any QSR or business that needs a thorough, reliable cleaning service!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired FPS Cleaning Services for 1 kind of job. Pick one to see what they paid and said.
Natalie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
FPS Cleaning Services EXCEEDED all our expectations!! We had their team deep clean our restaurant/ bakery and the results were simply UNBELIEVABLE!! Our business looks brand new and everything is shining! On top of that you can’t beat their pricing!! I would 1000% recommend them to anyone needing their restaurant…
Paid $500+Great priceDeep clean
Lynda7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Amazing service, kitchen looks brand new very thorough. Renee in customer service A+++
FPS did an excellent job cleaning our storefront! They were punctual, professional, and incredibly friendly. We’re very happy with the results and would absolutely use their services again.
Response from the owner · 2 months ago
Thank you Nathan! You were a pleasure to work with and we appreciate you giving us the opportunity to help!!
Lauren Hyman4 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Kudos to FPS Cleaning Services in Warwick! They exceeded all expectations. They arrived promptly and immediately went to work. The crew, led by Anita, cleaned the ceiling tiles, walls, freezers, floors, stoves, and ovens until everything looked almost brand new. Working with Renee to set up the contract, explain the services, and schedule the time was extremely professional, and everything was thoroughly explained. We will definitely work with them again and highly recommend their services
Response from the owner · 2 months ago
Thank you your kind words. We try our hardest to be professional and communicate effectively. We really enjoy being able to transform kitchens and work spaces!
Justin Fontaine2 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
FPS did I deep clean of my restaurant kitchen. They did an absolutely amazing job. The kitchen looked like a new one. The staff was extremely friendly and accommodating. The cleaned every inch of floor wall and equipment. I would recommend them over and over again !
Price assessment: Great price
Services: Deep clean
Response from the owner · 10 months ago
Hi Justin,
Thank you for taking the time to leave such a detailed review. We’re very glad to hear that you were happy with the deep clean of your restaurant kitchen and that the results met your expectations. Our team takes a lot of pride in delivering thorough, high-standard work, especially in demanding environments like commercial kitchens. We truly appreciate your recommendation and would be happy to support you again whenever you need us.
K Camp2 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
We had FPS come in to deep clean our restaurant, and they did an outstanding job! The team was professional, efficient, and paid attention to every detail—from the floors and walls to behind the equipment. The place looked spotless and smelled fresh when they were done. You can tell they take pride in their work. Highly recommend them for any QSR or business that needs a thorough, reliable cleaning service!
Price assessment: Reasonable price
Services: Deep clean
Response from the owner · 11 months ago
Thank you so much for sharing your experience, K! It was a pleasure serving your team and helping prepare your restaurant. We take a lot of pride in our deep-cleaning standards and attention to detail, so hearing this means a lot to us. If you ever need ongoing support or another full reset, we’re here for you.
Natalie1 reviewiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
FPS Cleaning Services EXCEEDED all our expectations!! We had their team deep clean our restaurant/ bakery and the results were simply UNBELIEVABLE!! Our business looks brand new and everything is shining! On top of that you can’t beat their pricing!! I would 1000% recommend them to anyone needing their restaurant deep cleaned. The value for what you get is unmatched!
Price assessment: Great price
Price: $500+
Services: Deep clean
Response from the owner · a year ago
Thank you, Natalie! We’re so glad we exceeded your expectations. Your restaurant looks fantastic, and we truly appreciate your kind words and trust in our team!
Lynda Politsopoulos7 reviewsiTotal number of Google reviews Lynda has written across all businesses on Google Maps, not just this one.
Amazing service, kitchen looks brand new very thorough. Renee in customer service A+++
Price assessment: Great price
Price: $500+
Services: Deep clean
Response from the owner · a year ago
Thank you so much, Lynda! We’re thrilled to hear you’re happy with the results and our customer service. It was a pleasure making your kitchen shine again!
huy pham4 reviewsiTotal number of Google reviews huy has written across all businesses on Google Maps, not just this one.
I have recently acquired a restaurant that needed deep cleaning. After getting different quotes from various cleaning services, FPS had the best price and services of them all. They tailored to my need and priced things separately so you can choose what you need to get done the most. The crew that performed the job was hard working and courteous. I'd recommend FPS for any major deep clean for your business.
Response from the owner · a year ago
Thank you for your wonderful review, Huy! We're thrilled to hear that you found our pricing and services to be the best fit for your restaurant's deep cleaning needs. It's great to know that our team made a positive impression with their hard work and professionalism. We appreciate your recommendation and look forward to serving you again in the future!
Debbie Kozlowski1 reviewiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
They did an outstanding job and truly went above and beyond! Responsive, attentive, reasonably priced, and excellent quality work. Highly recommend!
Response from the owner · a year ago
Thank you for your wonderful feedback, Debbie! We are thrilled to hear that you were pleased with our service and quality of work. Your recommendation means a lot to us, and we're glad we could meet your expectations. We look forward to serving you again in the future!
Daniel Richard3 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Well I called a bunch of places and had no luck I had a couple of them show up and they couldn't even do what they said they could do but I called FPS cleaning and services and they were very professional they came to my house they did a walk through and then they called me back with an estimate of how much to clean strip and seal the floor that I was having done we schedule an appointment they showed up on time very professional very friendly couldn't ask for a better company the job they did was far beyond expectations that I was expecting and I would recommend them to anybody I am actually going to hire them again to have them come back and clean another floor in a different part of the building excellent excellent in every way if you have a job that you need done and this is the type of work they do you should hire them you will be very happy
Response from the owner · a year ago
Hi Daniel, thank you so much for your kind and thoughtful review! We're thrilled to hear that you were satisfied with the service and that our team exceeded your expectations!
