How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREFranklin AC, Plumbing, & Electrical
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 5.0★ from 1,392 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Franklin AC, Plumbing, & Electrical for 8 kinds of job.
Franklin AC, Plumbing, & Electrical for a/c system repair
Clear ✕All 76 Google reviews tagged “A/C system repair” · showing 20
Brett Rutledge did a great job with the repair work as well as communicated each step. Answered any questions I had and did the job in a timely manner. Much appreciated!
Brett was very knowledgeable and diagnosed the problem and got me back up and running
Axell Morris is the man.
Brett Rutledge was very kind and professional in answering all my questions; I recommend them 100%.
Brett was professional, knowledgeable, and went over and explained every detail with me. Then showed me multiple options I could take to get my AC back up and running. Highly recommend.
Brett was fantastic. He was knowledgeable and able to explain things in a way I could understand. His work was prompt and he provided all options available, noting what was necessary and what was recommended. Completely satisfied with the service and with Brett.
Lee was awesome! Great Customer Service, very personable, knowledgeable, and helpful! I highly recommend Franklin for any HVAC, needs!
Christian is a top notch technician, easy to communicate with, honest and upfront about options and ways to proceed. I am honestly blown away by his professionalism and ability to resolve the issue in a timely manner. I'm telling everyone I know about Franklin! This was the most amazing experience I've ever had with…
My AC was struggling to keep up in the hot afternoons. Angel Hernandez with Franklin came out and diagnosed the problem, then talked me through options. I appreciate how quickly he was able to make repairs once we agreed on the plan.
Service tech Brett Rutledge, diagnosed and corrected my a/c failure. He was very thorough and professional and got the a/c back on a Saturday. I continue to be impressed with the Franklin team. Thank you Franklin!
Brett was awesome! He answered all my questions and worked quickly to solve the problem. He was kind, honest, and efficient. Now let's hope I can get a few more years out of this A/C unit 🤞
Brett Rutledge was very efficient, knowledgeable, and explained my problem along with a video and gave me options.
Angel Hernandez did an outstanding job today. He is very professional and took the time to explain what was causing the problem with my AC not draining properly. I had several questions about maintenance issues for not only my AC but for my furnace as well. He took the time to answer them and suggested certain…
Mickey Lojkar found problems with our air conditioner that technicians from other companies missed. He efficiently fixed the problems, and clearly explained the necessary steps for further maintenance.
Mickey Lojkar is a great example of the perfect service person. We welcome him anytime you send him to us, as we do all of your staff
Brett was awesome! Thorough, professional, speedy.
My A/C unit went out on a Saturday at 5 pm. Franklin was the most responsive to my call and had us scheduled for their 1appt on Monday morning. Our technician Axell was wonderful! He explained everything so clearly and took his time with my questions. He even had to deal with a snake that was living inside my unit!…
Lee did a great job
Had our A/C go out unexpectedly and Franklin came out quickly and worked to solve the problem! We've been customers with Franklin for a few years now and always receive great service -- this time we had Axell help us out and are hoping to get a few other issues squared away in the coming days. When people ask for…
It’s cool again!! Our upstairs unit quit on us and we called Franklin because they were highly recommended by a neighbor and friend. Axell Morris was our technician and he was excellent!! Very knowledgeable and detailed and spent a lot of time and care explaining what he found to be the problem and explaining ALL…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$176 |
| HVAC system repair | 131 | $83–$880 |
| A/C system maintenance | 126 | $39–$383 |
| A/C system repair | 76 | $114–$556 |
| Heating system installation | 55 | $1.1k–$2.4k |
| Install AC | 49 | $1.6k–$2.8k |
| Heating system repair | 44 | $57–$580 |
| Heating system maintenance | 41 | $19–$161 |
