How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREFranklin AC, Plumbing, & Electrical
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 5.0★ from 1,392 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Franklin AC, Plumbing, & Electrical for 8 kinds of job.
Franklin AC, Plumbing, & Electrical for HVAC system maintenance
Clear ✕All 198 Google reviews tagged “HVAC system maintenance” · showing 20
He did a good job and took the time to explain all his results.
Extremely conscientious, polite, professional. Explained things well and very knowledgeable about my AC. Recommend Justin highly.
Angel did a great job and answered all of my questions. Would definitely recommend!
The Franklin Technician called early , arrived on time, and worked diligently on all my units. Lee Roberts was very courteous and professional. He did more maintenance than I had seen in 20 years. Then he detailed the work that my systems needed according to industry standards by showing me photos of all equipment needing repairs. He was excellent!
As always, service experience was the best! Arrived promptly, checked out my system and made sure it was winter ready. Lee and Joseph are excellent technicians! So glad Franklin Heating and Air is always there for me.
Angel was very knowledgeable and explained what was going on and what could be done about it. He went above and beyond, was a great experience.
Franklin and it's representative Brett were fantastic, prompt, reasonable, professional, courteous, very knowlegeble and expedicious. In short, they are simply great. I am signed up for their annual maintenance plan and it is great.
Great company , very helpful, knowledgeable personnel. Highly recommend this company as they stand behind their products and services.
Brett was very knowledgeable, helpful and explained everything so I could understand.
Excellent and detailed service. Good communication and I feel informed for future service needs. The tech from today was very friendly and professional.
Axell was really helpful, knowledgable, and took his time finding answers and solutions to the problems he uncovered in our system.
All the technicians who came to service my house today were very professional and able to answer any questions I had.
Axell has been to our property several times now and he’s always a conscientious and polite tech explaining everything in detail and giving great peace of mind on our equipment.
We had a great experience with Axell servicing our AC. He cleaned our coils, explained everything thoroughly, and gave us honest recommendations without trying to upsell or overcharge us. He was personable, knowledgeable, and genuinely seemed to care about helping us rather than just making a sale. It’s refreshing…
I hit the jackpot when I chose Franklin Heat and Air. Very through and professional service both on line and in person. Lee was exceptional. He was polite and very professional. Lee kept me informed every step of the way. I hope he returns the next time I need service. I will definitely use the company again.
Lee Roberts was our tech today. He did a great job and explained the process thoroughly. He was swift in the job, and was very nice. Will use Franklin again!
Brett was very helpful and thorough. I would highly recommend this company.
Axell Morris was 10/10. Courteous, knowledgeable, and went above and beyond. I want Axell as my HVAC tech every time!
Lee is very knowledgeable and clearly knows what he is doing. I appreciate his ability to identify areas that need correction and recognize what may need to be repaired or replaced. His expertise and attention to detail have been very helpful.
Super quick to respond and get the job done! Worked in a timely manner and definitely great price!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$176 |
| HVAC system repair | 131 | $83–$880 |
| A/C system maintenance | 126 | $39–$383 |
| A/C system repair | 76 | $114–$556 |
| Heating system installation | 55 | $1.1k–$2.4k |
| Install AC | 49 | $1.6k–$2.8k |
| Heating system repair | 44 | $57–$580 |
| Heating system maintenance | 41 | $19–$161 |
