How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREFranklin AC, Plumbing, & Electrical
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 5.0★ from 1,392 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Franklin AC, Plumbing, & Electrical for 8 kinds of job.
Franklin AC, Plumbing, & Electrical for install AC
Clear ✕All 49 Google reviews tagged “Install AC” · showing 20
Very professional and courteous will use in the future. Thank you
Franklin installed our entire HVAC and hot water heater almost a year ago. From initial contact to finalizing install they were patient with my many questions and curiosities. In answering my questions and concerns I felt reassurance that they were the one for us out of the many, many good options in the N.W.A.…
Had to replace a 20-year-old HVAC that was basically on its last breath. Called 4 companies to quote. One never even called back, two showed up and just tried to sell me a unit as fast as possible. Franklin was the only one that actually slowed down, listened, measured everything, and pointed out things I wouldn’t…
Cade and crew came in early and stayed until the job was complete. 12 hours is a long day! They were all polite and professional. When there was a hiccup-no problem. Cade did the troubleshooting and all was great! The communication was very appealing to a non-A/C person. I really appreciate Franklin and their staff!
Technicians were great. Very knowledgeable and respectful of us and properly. Axell Morris came back to do the calibration. He walked us through what he was doing and answered all our questions. Good work ethic and personable.
Axell came by to do quality check. I don’t know hvac but I would say he was very thorough and explained things well. I appreciate him and his dedication. Good customer service to do a quality check.
The Franklin installation team were police, knowledgeable, and thorough. Axell came to collaborate and inspect and was very knowledgeable and ensured I knew how to properly use my new thermostat and set schedule temperatures. Thanks for getting me back home and comfortable with my new HVAC system!
The team at Franklin did an amazing job working with me to have a new HVAC system installed at my house. From an initial consultation on options and best fit to the day of installation and follow up inspection, the team members did a great job explaining the process. Cade and the team on install day completed all…
Very professional did a great job Pedro Martinez polite and detail oriented
Thanks go to the Franklin team who installed my new HVAC system. Excellent job! Special thanks to Cade, Hector, and Marco on the install. Axell was professional and competent in the follow up quality check!
Franklin A/C, Plumbing & Electrical did a FANTASTIC job installing and explaining the process of purchasing a new HVAC system. I got several quotes with other companies and did some of my own research on which system to purchase. Franklin stuck out because of the time they spent explaining the process to me. This…
We bought our house last year with the knowledge that we had a 27-year-old unit and it was going to have to go someday. When it decided to give out in the middle of the summer, it was quite a stressful ordeal. I loved that Franklin encouraged grabbing quotes from other companies and was always there to answer any…
Steve and his teammate did an excellent job installing the new hvac system. It was a long day with rain and heat but they did great. They were respectful of my home during the process and showed me how to use the new system once it was installed. Highly recommend the Franklin team.
Franklin just installed two HVAC units for us and did a great job! I received the quote a few months ago knowing we would replace soon. They were helpful, informative and explained what units would be the best choice for our home. All the service tech's were great - I wish I could remember everyones name but know…
We had a new seer 17 heat pump, air handler and thermostat installed last year by Franklin Heating and Air. It has performed marvelously, energy efficient and very quiet! We needed a service call yesterday because we awoke to a thermostat that was blank and a cool house. To my delight and surprise, Jaxson White…
This is a first class business, and their folks really know their product. I had an old HVAC split system replaced. Franklin was prompt with their appointments, communicating through both text and email, so I felt that I always knew who/what/when of the job all of the time. The technicians who did the install…
It’s quite obvious that Franklin is selective in their hiring process. Tyler presented things well & was always available to answer questions, Cade & Hector totally dominated our full system install, and Axel followed up with a careful inspection that gave us peace of mind. Super respectful, very professional, and easy to work with - we are thankful!
Very easy to work with! They came out to assess the work at my home in NWA, provided a free estimate and once I decided to move forward they contacted me to schedule a time to come out and complete job. They were very professional, friendly, and did excellent work - once they were done they cleaned up and the…
Great service. Always friendly and professional.
Franklin is a professional staff who give five star service. The two guys who showed up to put in our AC were on time and thorough with their work. They worked right thru their lunch to get the job done. They showed up at 7 am and didn’t leave until 7 pm. We appreciate you guys!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$176 |
| HVAC system repair | 131 | $83–$880 |
| A/C system maintenance | 126 | $39–$383 |
| A/C system repair | 76 | $114–$556 |
| Heating system installation | 55 | $1.1k–$2.4k |
| Install AC | 49 | $1.6k–$2.8k |
| Heating system repair | 44 | $57–$580 |
| Heating system maintenance | 41 | $19–$161 |
