How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREFranklin AC, Plumbing, & Electrical
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 5.0★ from 1,392 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Franklin AC, Plumbing, & Electrical for 8 kinds of job.
Franklin AC, Plumbing, & Electrical for install AC
Clear ✕All 49 Google reviews tagged “Install AC”
Very professional and courteous will use in the future. Thank you
Franklin installed our entire HVAC and hot water heater almost a year ago. From initial contact to finalizing install they were patient with my many questions and curiosities. In answering my questions and concerns I felt reassurance that they were the one for us out of the many, many good options in the N.W.A.…
Had to replace a 20-year-old HVAC that was basically on its last breath. Called 4 companies to quote. One never even called back, two showed up and just tried to sell me a unit as fast as possible. Franklin was the only one that actually slowed down, listened, measured everything, and pointed out things I wouldn’t…
Cade and crew came in early and stayed until the job was complete. 12 hours is a long day! They were all polite and professional. When there was a hiccup-no problem. Cade did the troubleshooting and all was great! The communication was very appealing to a non-A/C person. I really appreciate Franklin and their staff!
Technicians were great. Very knowledgeable and respectful of us and properly. Axell Morris came back to do the calibration. He walked us through what he was doing and answered all our questions. Good work ethic and personable.
Axell came by to do quality check. I don’t know hvac but I would say he was very thorough and explained things well. I appreciate him and his dedication. Good customer service to do a quality check.
The Franklin installation team were police, knowledgeable, and thorough. Axell came to collaborate and inspect and was very knowledgeable and ensured I knew how to properly use my new thermostat and set schedule temperatures. Thanks for getting me back home and comfortable with my new HVAC system!
The team at Franklin did an amazing job working with me to have a new HVAC system installed at my house. From an initial consultation on options and best fit to the day of installation and follow up inspection, the team members did a great job explaining the process. Cade and the team on install day completed all…
Very professional did a great job Pedro Martinez polite and detail oriented
Thanks go to the Franklin team who installed my new HVAC system. Excellent job! Special thanks to Cade, Hector, and Marco on the install. Axell was professional and competent in the follow up quality check!
Franklin A/C, Plumbing & Electrical did a FANTASTIC job installing and explaining the process of purchasing a new HVAC system. I got several quotes with other companies and did some of my own research on which system to purchase. Franklin stuck out because of the time they spent explaining the process to me. This…
We bought our house last year with the knowledge that we had a 27-year-old unit and it was going to have to go someday. When it decided to give out in the middle of the summer, it was quite a stressful ordeal. I loved that Franklin encouraged grabbing quotes from other companies and was always there to answer any…
Steve and his teammate did an excellent job installing the new hvac system. It was a long day with rain and heat but they did great. They were respectful of my home during the process and showed me how to use the new system once it was installed. Highly recommend the Franklin team.
Franklin just installed two HVAC units for us and did a great job! I received the quote a few months ago knowing we would replace soon. They were helpful, informative and explained what units would be the best choice for our home. All the service tech's were great - I wish I could remember everyones name but know…
We had a new seer 17 heat pump, air handler and thermostat installed last year by Franklin Heating and Air. It has performed marvelously, energy efficient and very quiet! We needed a service call yesterday because we awoke to a thermostat that was blank and a cool house. To my delight and surprise, Jaxson White…
This is a first class business, and their folks really know their product. I had an old HVAC split system replaced. Franklin was prompt with their appointments, communicating through both text and email, so I felt that I always knew who/what/when of the job all of the time. The technicians who did the install…
It’s quite obvious that Franklin is selective in their hiring process. Tyler presented things well & was always available to answer questions, Cade & Hector totally dominated our full system install, and Axel followed up with a careful inspection that gave us peace of mind. Super respectful, very professional, and easy to work with - we are thankful!
Very easy to work with! They came out to assess the work at my home in NWA, provided a free estimate and once I decided to move forward they contacted me to schedule a time to come out and complete job. They were very professional, friendly, and did excellent work - once they were done they cleaned up and the…
Great service. Always friendly and professional.
Franklin is a professional staff who give five star service. The two guys who showed up to put in our AC were on time and thorough with their work. They worked right thru their lunch to get the job done. They showed up at 7 am and didn’t leave until 7 pm. We appreciate you guys!
My old ac system was starting to have some issues so I was looking to have it replaced.i contacted franklin electric along with a few different companies to come give me a quote on a new ac system. After all was said and done I ended up having franklin install a complete new heat and air system, and it was still…
I was impressed by the level of professionalism that was displayed throughout the install process. The workmanship is of the best I’ve witnessed. I witness a lot of HVAC work as I’m a plumbing contractor. Franklin heat, and air has set the bar to a very high standard.I will be referring this amazing company to…
Franklin did an exceptional job in replacing our HVAC system. In the bid process they had the most detailed review of our system. Much more involved than any of the other bidders. The price and value was the most reasonable we recieved. And Kris and the install team were fast and VERY professional. Absolutely recommend this company.
Steven, Austin, and Yari did a great job installing our new ac/heat system.
Amazing! Kris Austin and Jacob were very professional, positive and attentive. Highly recommend them! Thank you very much!
Steven and Cade were on time and they were professional installers. Very good job. Thanks Guys.
We were looking for a SWEPCO approved contractor, and everyone at Franklin was knowledgeable and helpful, from Will and Zach upfront, and installation by Stephen and Austin. Their slogan is on point: Quality - at the lowest possible price.
Courtesy, prompt, knowledgeable, efficient, and reasonably priced. What else could you ask for.
After assessing our needs and making “Good, Better, Best” recommendations, Franklin installed a new HVAC system, smart thermostat, additional duct work and whole-home humidifier. (We had to wait only a few weeks to get our system installed after signing the quote.) Chris and Brandon were very professional and worked…
From the very first phone call I felt Franklin Heating and Air took care of me. Very quick to come to my house to assess and give a quote. They made it very clear that they highly value customers. Our AC died while we waited for our new AC install and the owner sent someone out the next day to patch up our old AC to…
These guys are great! They where very professional and Courteous. They took there time to make sure it was right and explained everything. Good job and great employees!
Brandon and Jake came to install our new HVAC. We got a text the day before confirming the date and time. They called when they were on their way. Very courteous, very cheerful. Highly professional and friendly at the same time. They were clear about the work being done. They explained everything. My husband and I…
I had a great experience with Franklin. They were able to replace my AC unit shortly after I requested it. They were very professional and respectful, and even willing to help me after hours. We were able to work out a reasonable price for what we needed. I’d highly recommend Franklin!
This company is AWESOME! They were on time and worked 16 straight hours to replace our system. They added two registers, moved our return air and moved our condenser. They were were totally professional and super courteous to me and my family! The employees made absolute sure to answer any questions we had. I…
Recently had a complete AC system replacement. Installation was done by Cade and Demetrio. Their work was utterly fantastic, professional, and I could not be more pleased with the results.
I don't do many reviews but I felt like I should share my experience with Franklin Heating & Air. It started with my call asking for a HVAC system replacement quote for my 22 year old system. With a text reminder Zach was out the next day right on time. We went over my existing system and discussed some options and…
Franklin Heating and Air has the kindest & most professional service people. They’re always on time, respectful of my home, clean up after themselves and they stay until the job is done! I’ve used several hvac companies but Franklin is the best! They have repaired, patched and finally replaced two 20+ year old…
Update: We just used them again for a HVAC replacement. Great experience from beginning to end. --- After reading the horror stories in reviews of HVAC companies that regularly mail fliers touting specials, I decided it would be better to pay full price for a spring tune-up by a local company with great reviews.…
They have high ratings for a reason! Great service, products and prices. We saved thousands of dollars going through them and they did a fantastic job putting in our AC/Heating system. Can't recommend them enough.
Our HVAC unit went out, like completely out, as in no repair possible type of out. I was getting bids from various companies in and around Fayetteville. They gave us the best deal for the money. They were friendly, professional, and quick with the install and set up. All around an awesome experience all around.
Great experience with Franklin! Zach listened to our needs, gave us quotes for several options, answered our multiple questions and was very responsive. Steven and Dawand showed up on time, were very professional and considerate, installed our new system in a very tight space and cleaned up after themselves. We are loving our new system!
Great experience! Originally had Bud Anderson come out and it cost me $80 on the spot for them to tell me that I need a new furnace. I called Franklin Heating and Air later that day to ask for a second opinion and they came out the same day at no charge. The assessment by Bud Anderson was correct in that it would be…
It is Sunday, 5 degrees outside and our furnace isn't working. I reached out and they got back to me immediately. There is a gas leak in the neighborhood and that is the reason our furnace isn't working. I am so thankful for their quick help and caring.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 198 | $19–$176 |
| HVAC system repair | 131 | $83–$880 |
| A/C system maintenance | 126 | $39–$383 |
| A/C system repair | 76 | $114–$556 |
| Heating system installation | 55 | $1.1k–$2.4k |
| Install AC | 49 | $1.6k–$2.8k |
| Heating system repair | 44 | $57–$580 |
| Heating system maintenance | 41 | $19–$161 |
