Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Franklin AC, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Franklin AC, Plumbing, & Electrical

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 5.0★ from 1,392 Google reviews

📞 Call (479) 282-0003Request a call backWebsite ↗

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Franklin AC, Plumbing, & Electrical is better than 96% of garbage disposal repair.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Franklin AC, Plumbing, & Electrical is better than 95% of garbage disposal repair.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Franklin AC, Plumbing, & Electrical is better than 97% of garbage disposal repair.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Franklin AC, Plumbing, & Electrical is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Franklin AC, Plumbing, & Electrical is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Franklin AC, Plumbing, & Electrical is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Franklin AC, Plumbing, & Electrical for 8 kinds of job.

Franklin AC, Plumbing, & Electrical for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$545
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Shower repair”

ClarkLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ayden Kubiak did great work. They were very precise, the end result looked very good, and they were minimally invasive. On top of that, they did it in half of the projected time. Awesome.

Paid $1,400–1,600Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ayden Kubiak and his partner did a great job. They were courteous and respectful. It looks great and I appreciate them getting here on time and completing the job promptly.

Paid $600–800Reasonable priceFaucet installationShower repair
DanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been using Franklin AC Plumbing and Electrical now for the last 10 years. Have had nothing but great service from them. I recently had the pleasure of meeting with Ayden to repair a leaky shower valve. Ayden assessed and repaired the problem. No more leak! Thank You Franklin and thank you Ayden….

Paid $900–1,000Reasonable priceHVAC system repairShower repair
Jerry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ayden was very professional and was able to fix the shower dain same day. Did the job after he flushed the water heater and the plumbing inspection he was originally scheduled to do. Highly recommend him and Franklin.

Shower repair

Price

$227-33% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 55%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance198$19–$176
HVAC system repair131$83–$880
A/C system maintenance126$39–$383
A/C system repair76$114–$556
Heating system installation55$1.1k–$2.4k
Install AC49$1.6k–$2.8k
Heating system repair44$57–$580
Heating system maintenance41$19–$161

Compare with

Dixie Plumbing and Drains logoDixie Plumbing and DrainsExperts Score 97Lowell · 4.98★Pro the Distance Plumbing logoPro the Distance PlumbingExperts Score 94Lowell · 4.94★Pure Comfort Heating, Cooling, Electrical & Plumbing logoPure Comfort Heating, Cooling, Electrical & PlumbingExperts Score 94Lowell · 4.94★