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Franklin ProWash

Pressure washing service · Columbus, OH · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 61 pressure washing servicesPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 173 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
53%reviews answered by the owner
Oct 2026latest review

Franklin ProWash at a glance

Google reviewers rate Franklin ProWash five stars based on 173 reviews, highlighting efficient exterior cleaning services such as house washing, driveway power washing, and patio sealing. Customers frequently cite punctual appointments, rapid communication, reasonable pricing, and thorough attention to detail as key benefits. The owner responds to 53% of feedback, and no common criticisms appear within the provided positive excerpts.

  • Google rating: 5.0 out of 5 from 173 reviews (100% five-star).
  • Reviews on this page: 173 Google reviews (156 with written comments, 17 with photos).
  • Owner responses: the business replied to 53% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Pressure Washing Service serving Columbus, Ohio.

Data from Google, last updated November 3, 2026.

Score profile vs other pressure washing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Franklin ProWashPressure Washing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Franklin ProWash: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Franklin ProWash: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Franklin ProWash: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Franklin ProWash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Franklin ProWash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
–

Bar = this company · dark tick = category median.

Star ratings

173 Google reviews we collected

  • 5 stars173100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 156 written reviews

  • Praise38399%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1352%
  • Reasonable1248%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results9023%
  • Would recommend8121%
  • Staff & attitude7319%
  • Speed & response5915%
  • Communication4010%
  • Price & value328%
  • Honesty & trust103%

What customers talk about

We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They work very quickly, took care of me excellent service”
  • “We will definitely be using them again in the future and highly recommend them to all!”
  • “Luke was professional, prompt and took great care of our property.”
  • “ed on a Friday in need of my house being washed and he called me back immediately and my appointment was set for the next business day (Monday) and I…”
  • “They were super quick to respond and communicate, came out just two days after I reached out, and got everything done in a timely manner.”
  • “He assessed the problem and recommended a safe cleaner for our aggregate drive way and provided a reasonable quote to get it done.”
  • “He was professional, dependable, knowledgeable, and incredibly thorough from beginning to end.”

People customers mention

  • Luke 25 reviews
  • Sullivan 4 reviews
  • Powerwash 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Franklin ProWash for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

We were referred to Luke as we were looking to get our driveway power washed and cleaned due to some staining from a neighbors walnut tree. He assessed the problem and recommended a safe cleaner for our aggregate drive way and provided a reasonable quote to get it done. The driveway was scrubbed and powewashed to…

Kellye1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Franklin ProWash did a great job washing our home. Luke explained his services in detail. We highly recommend. We will be using him again in the future.

Great priceSoft wash cleaning
Kathryn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Franklin ProWash did an exceptional job cleaning up our house. Luke was professional, prompt and took great care of our property. We will definitely be using them again in the future and highly recommend them to all!

Great priceSoft wash cleaning
Jamison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I emailed on a Friday in need of my house being washed and he called me back immediately and my appointment was set for the next business day (Monday) and I really was on a time crunch as it was needing done rather quickly and he fit me right in and got me the estimate so fast! He was really informative of the…

Great priceSoft wash cleaning
Natalee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Highly recommend Franklin Pro Wash! They were super quick to respond and communicate, came out just two days after I reached out, and got everything done in a timely manner. They were professional, efficient, and did a great job! I really appreciate how easy they made the whole process. I would definitely recommend them and use them again!

Toni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Franklin ProWash did an outstanding job cleaning my home's exterior and deck. They were punctual, professional, and very thorough, leaving everything looking completely refreshed. Great communication and top-notch service from start to finish. I would highly recommend them to anyone looking for quality exterior cleaning!

Photos

Customer reviews

5.0 ★★★★★ 173 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tarik HamedLocal Guide · 74 reviewsTotal number of Google reviews Tarik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They work very quickly, took care of me excellent service

Kristen Foley2 reviewsTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were referred to Luke as we were looking to get our driveway power washed and cleaned due to some staining from a neighbors walnut tree. He assessed the problem and recommended a safe cleaner for our aggregate drive way and provided a reasonable quote to get it done. The driveway was scrubbed and powewashed to perfection. It’s looks great and we are thrilled with the results!

Kellye White1 reviewTotal number of Google reviews Kellye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Franklin ProWash did a great job washing our home. Luke explained his services in detail. We highly recommend. We will be using him again in the future.

  • Price assessment: Great price
  • Services: Soft wash cleaning
Kathryn McKinley9 reviewsTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Franklin ProWash did an exceptional job cleaning up our house. Luke was professional, prompt and took great care of our property. We will definitely be using them again in the future and highly recommend them to all!

  • Price assessment: Great price
  • Services: Soft wash cleaning
Jamison Grooms1 reviewTotal number of Google reviews Jamison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I emailed on a Friday in need of my house being washed and he called me back immediately and my appointment was set for the next business day (Monday) and I really was on a time crunch as it was needing done rather quickly and he fit me right in and got me the estimate so fast! He was really informative of the process and when he came to the house he was very thorough and the house looked brand new afterward! There were a few things I didnt think to move out of the way and he moved them and put them back for me… He really did me a huge favor by keeping the HOA off my back 😅 and getting me on the schedule so fast!

  • Price assessment: Great price
  • Services: Soft wash cleaning
Natalee Sites5 reviewsTotal number of Google reviews Natalee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend Franklin Pro Wash! They were super quick to respond and communicate, came out just two days after I reached out, and got everything done in a timely manner. They were professional, efficient, and did a great job! I really appreciate how easy they made the whole process. I would definitely recommend them and use them again!

Toni Weber3 reviewsTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Franklin ProWash did an outstanding job cleaning my home's exterior and deck. They were punctual, professional, and very thorough, leaving everything looking completely refreshed. Great communication and top-notch service from start to finish. I would highly recommend them to anyone looking for quality exterior cleaning!

Gamys Care solutions1 reviewTotal number of Google reviews Gamys has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ Franklin Prowash did an excellent job on my property! He was professional, friendly, and went above and beyond to make sure everything looked great. He even took the time to help get my kids’ items down from the ceiling, which I really appreciated. Great service, a very nice person, and truly helpful. I highly recommend Franklin Prowash!

Taylar WillardLocal Guide · 14 reviewsTotal number of Google reviews Taylar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luke was amazing and incredibly efficient! He got our home in quick and now everything looks perfect outside!

  • Services: Power/pressure washing
Norm Perkins1 reviewTotal number of Google reviews Norm has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Timely and achieved the exact results we were looking for. Efficient and courteous

  • Price assessment: Reasonable price
  • Services: Soft wash cleaning

Franklin ProWash on Google Maps →

Business details