Tax preparation service · Falcon Heights, MN · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 35 bookkeeping servicesiPosition by Experts Score among all companies we track in this category. · better than 74%
5.0★★★★★34 Google reviews
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Frederick's Accounting & Tax in Falcon Heights, Minnesota, holds a perfect 5.0 rating based on 34 Google reviews, with the owner responding to only 3 percent of feedback. Clients consistently highlight the firm's friendly, knowledgeable staff, clear communication, and reasonable pricing for tax preparation and accounting services. Many reviewers note the quick turnaround times, often receiving completed returns within a day or two, and appreciate the personalized, small-town atmosphere. No low-star reviews were provided to identify common criticisms, so all available excerpts describe positive experiences with punctuality and helpfulness.
Google rating: 5.0 out of 5 from 34 reviews (100% five-star).
Reviews on this page: 34 Google reviews (19 with written comments).
Owner responses: the business replied to 3% of reviews.
Most recent review: March 27, 2026.
Service: Bookkeeper serving Falcon Heights, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other bookkeeping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Frederick's Accounting & TaxBookkeeping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Frederick's Accounting & Tax: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Frederick's Accounting & Tax: 95/100 on this factor. Category median: 88.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Frederick's Accounting & Tax: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
5.0of 5
5 stars34100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
100%praise
Praise31100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1032%
Speed & response929%
Would recommend413%
Quality & results310%
Communication310%
Price & value13%
Honesty & trust13%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lisa and her staff are extremely friendly and knowledgeable.”
“Lisa stepped in, immediately understood the situation, and laid out a clear, confident plan to fix everything.”
“Frederick’s Accounting & Tax deserves every bit of five stars.”
“Great service and Lisa was easy to work with and answered all our questions.”
“They explain things in a way you can understand.”
“I usually always get my taxes back in a day, or two, and they are very reasonably priced.”
“Lisa and her team were professional, fast, and genuinely helpful throughout the entire process.”
People customers mention
Lisa6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMindy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My family and I have been going to Frederick’s accounting for years. Lisa and her staff are extremely friendly and knowledgeable. They explain things in a way you can understand. Plus, you get to see and pet her sweet dog Ailey. I have referred several people to her and they all love her too. I usually always get my…
Great priceIncome tax return filingIncome tax return preparation
BBryant6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Frederick’s Accounting & Tax deserves every bit of five stars. I came in after spending six exhausting hours on the phone with multiple TurboTax “experts,” only to end up with a completely unusable account. Lisa stepped in, immediately understood the situation, and laid out a clear, confident plan to fix everything.…
MMaryLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was looking for a new tax accountant. Frederick's was highly recommend. My hubsand and I, also my son and his wife went here for the first time and saw Lisa. I highly recommend Frederick's for your taxes. Great service and Lisa was easy to work with and answered all our questions. Taxes done in a timely manner.…
MMason6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fredrick’s accounting is a fantastic place and has a nice “small town” feel to it. Everyone is so friendly and Lisa is helpful, quick, and efficient! A wonderful business.
DDarinLocal Guide · 76 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Lisa is the best! Always willing to answer my questions and not afraid to get advice from other accountants if she doesn't have the answer. Very helpful, quick, and responsive. Thank you Lisa! You work hard for your clients and treat us really well.
JJohn11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I have been working with Lisa for years, this year I came in later than I was comfortable with which put more pressure on Lisa to complete our returns on time. Not only does Lisa come through for me but does it with a smile and a thanks for the business! Lisa is great, staff is great, absolutley recommend Fredericks Accounting & Tax Service!!!
My family and I have been going to Frederick’s accounting for years. Lisa and her staff are extremely friendly and knowledgeable. They explain things in a way you can understand. Plus, you get to see and pet her sweet dog Ailey. I have referred several people to her and they all love her too. I usually always get my taxes back in a day, or two, and they are very reasonably priced. I won’t go anywhere else.
Price assessment: Great price
Services: Income tax return filing, Income tax return preparation
B
Bryant Louden6 reviewsiTotal number of Google reviews Bryant has written across all businesses on Google Maps, not just this one.
Frederick’s Accounting & Tax deserves every bit of five stars. I came in after spending six exhausting hours on the phone with multiple TurboTax “experts,” only to end up with a completely unusable account. Lisa stepped in, immediately understood the situation, and laid out a clear, confident plan to fix everything. Less than 24 hours later, the issue was resolved.
Lisa and her team were professional, fast, and genuinely helpful throughout the entire process. The experience was night‑and‑day compared to what I’d just gone through. I’ll be returning next year without hesitation.
T
Tracy Resnikoff JarvinenLocal Guide · 15 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
I was looking for a new tax accountant. Frederick's was highly recommend. My hubsand and I, also my son and his wife went here for the first time and saw Lisa. I highly recommend Frederick's for your taxes. Great service and Lisa was easy to work with and answered all our questions. Taxes done in a timely manner. A+ service all around. Thanks Lisa and your team!
Mary S
M
Mason Suneva Todd6 reviewsiTotal number of Google reviews Mason has written across all businesses on Google Maps, not just this one.
Fredrick’s accounting is a fantastic place and has a nice “small town” feel to it. Everyone is so friendly and Lisa is helpful, quick, and efficient! A wonderful business.
Response from the owner · a year ago
Thank you so much. Your review means so much to me.
D
Darin kLocal Guide · 76 reviewsiTotal number of Google reviews Darin has written across all businesses on Google Maps, not just this one.
Lisa is the best! Always willing to answer my questions and not afraid to get advice from other accountants if she doesn't have the answer. Very helpful, quick, and responsive. Thank you Lisa! You work hard for your clients and treat us really well.
B
Brandon McManigleLocal Guide · 22 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
I have been working with Lisa for years, this year I came in later than I was comfortable with which put more pressure on Lisa to complete our returns on time. Not only does Lisa come through for me but does it with a smile and a thanks for the business! Lisa is great, staff is great, absolutley recommend Fredericks Accounting & Tax Service!!!
R
Randee Douglas6 reviewsiTotal number of Google reviews Randee has written across all businesses on Google Maps, not just this one.
