Accounting firm · Falcon Heights, MN · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%79+12Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 35 bookkeeping servicesiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★41 Google reviews · 6 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the firm 5 out of 5 stars based on 41 reviews, with the owner responding to 78 percent of them. Clients describe the company as knowledgeable and professional, highlighting its ability to handle complex business and personal tax returns accurately. Recurring themes include clear communication, prompt processing, and reasonable pricing. Many customers note long-term relationships spanning decades, citing reliability and strategic advice for estate planning and business growth. No negative patterns or criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 41 reviews (100% five-star).
Reviews on this page: 41 Google reviews (35 with written comments).
Owner responses: the business replied to 78% of reviews.
Most recent review: July 20, 2026.
Service: Bookkeeper serving Falcon Heights, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other bookkeeping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
John A. Knutson & Co., PLLPBookkeeping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.John A. Knutson & Co., PLLP: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.John A. Knutson & Co., PLLP: 96/100 on this factor. Category median: 88.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.John A. Knutson & Co., PLLP: 79/100 on this factor. Category median: 93.B
79
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.John A. Knutson & Co., PLLP: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
41 Google reviews we collected
5.0of 5
5 stars41100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
100%praise
Praise46100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price110%
Reasonable880%
Overpriced00%
Not sure110%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1737%
Would recommend920%
Quality & results715%
Communication613%
Honesty & trust37%
Speed & response24%
Price & value24%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Beyond their business and personal tax expertise, their estate and tax trust department is phenomenal!”
“I recommend JAK to all of my friends for excellent Tax help!”
“We have had a great experience working with JAK over the past 5 years.”
“One of the best accounting firms that I’ve ever worked with very good at responding quickly and communicating”
“They're dependable, honest, and professional in all the services they provide, whether for businesses or for individuals.”
“…that I’ve received the best return deserved and that it was prepared quickly and accurately.…”
“Awesome company, awesome people, reasonable prices, very knowledgeable, can't say enough good things.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired John A. Knutson & Co., PLLP for 1 kind of job. Pick one to see what they paid and said.
JJohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
We have had a great experience working with JAK over the past 5 years. They have a great team with experts in their own area. Tim, Maria, Makenna, Joy, and Kyla. Quality begets quality
Not sureTax planning
MM13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Great to have the JAK team of tax experts by our side to help navigate tax complexities!
Reasonable priceTax planning
RRachelLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
⭐⭐⭐⭐⭐
I chose JAK + Co. to handle both my personal and business tax needs because I wanted real strategy paired with deep accountability - and that’s exactly what they deliver. I also almost exclusively refer my estate planning clients to JAK + Co. Beyond their business and personal tax expertise, their estate and tax trust department is phenomenal!
Great priceTax planning
DDan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I came to JAK for tax services due to very complex K1 forms from a new investment. They took me on very late in the season, and ended up amending the previous year, totally changing the current year and getting me a big refund. Even better, my taxes were done correctly so I don’t worry about running afouk of the IRS.
Reasonable priceTax planning
CCarolyn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
One of the best accounting firms that I’ve ever worked with very good at responding quickly and communicating
Reasonable priceTax planning
JJulie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I have worked with Sue for over 25 years. She has helped me with my very complex business and personal accounting including book keeping and tax accounting, and has been an important part of my business. I always appreciate her cheerful attitude, expert advice and great professionalism. The staff at JAK work…
We have had a great experience working with JAK over the past 5 years. They have a great team with experts in their own area. Tim, Maria, Makenna, Joy, and Kyla. Quality begets quality
Price assessment: Not sure
Services: Tax planning
Response from the owner · 10 months ago
This is great to hear. Thank you John.
J
Jean Merry13 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I chose JAK + Co. to handle both my personal and business tax needs because I wanted real strategy paired with deep accountability - and that’s exactly what they deliver. I also almost exclusively refer my estate planning clients to JAK + Co. Beyond their business and personal tax expertise, their estate and tax trust department is phenomenal!
Price assessment: Great price
Services: Tax planning
Response from the owner · 10 months ago
Thank you so much for your review, Rachel. We really appreciate you both as a client and as a referral partner!
D
Dan Nassif9 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
I came to JAK for tax services due to very complex K1 forms from a new investment. They took me on very late in the season, and ended up amending the previous year, totally changing the current year and getting me a big refund. Even better, my taxes were done correctly so I don’t worry about running afouk of the IRS.
Price assessment: Reasonable price
Services: Tax planning
Response from the owner · 10 months ago
Thank you Dan for this review. It's rewarding for us to straighten out issues for clients as we did in your case.
C
Carolyn Thompson6 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
I have worked with Sue for over 25 years. She has helped me with my very complex business and personal accounting including book keeping and tax accounting, and has been an important part of my business. I always appreciate her cheerful attitude, expert advice and great professionalism. The staff at JAK work together seamlessly to support the accounting needs of my business in real time. Thank you!
Response from the owner · 10 months ago
Thank you for taking the time to leave this review, Julie. We're so glad to hear about your good experience with Sue and we appreciate you being our client.
S
Shannon Thompson4 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.