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John A. Knutson & Co., PLLP

Accounting firm · Falcon Heights, MN · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%79+12Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 35 bookkeeping servicesPosition by Experts Score among all companies we track in this category. · better than 62%
5.0 ★★★★★ 41 Google reviews · 6 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
Jul 2026latest review

John A. Knutson & Co., PLLP at a glance

Google reviewers rate the firm 5 out of 5 stars based on 41 reviews, with the owner responding to 78 percent of them. Clients describe the company as knowledgeable and professional, highlighting its ability to handle complex business and personal tax returns accurately. Recurring themes include clear communication, prompt processing, and reasonable pricing. Many customers note long-term relationships spanning decades, citing reliability and strategic advice for estate planning and business growth. No negative patterns or criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 41 reviews (100% five-star).
  • Reviews on this page: 41 Google reviews (35 with written comments).
  • Owner responses: the business replied to 78% of reviews.
  • Most recent review: July 20, 2026.
  • Service: Bookkeeper serving Falcon Heights, Minnesota.

Data from Google, last updated October 28, 2026.

Score profile vs other bookkeeping services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction99Reliability96Craft & service–Value79Momentum100Replies to reviews–Satisfaction: 99 (median 93)Reliability: 96 (median 88)Value: 79 (median 93)Momentum: 100 (median 100)
John A. Knutson & Co., PLLPBookkeeping Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.John A. Knutson & Co., PLLP: 99/100 on this factor. Category median: 93.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.John A. Knutson & Co., PLLP: 96/100 on this factor. Category median: 88.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.John A. Knutson & Co., PLLP: 79/100 on this factor. Category median: 93.B
79
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.John A. Knutson & Co., PLLP: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–

Bar = this company · dark tick = category median.

Star ratings

41 Google reviews we collected

  • 5 stars41100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 35 written reviews

  • Praise46100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price110%
  • Reasonable880%
  • Overpriced00%
  • Not sure110%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1737%
  • Would recommend920%
  • Quality & results715%
  • Communication613%
  • Honesty & trust37%
  • Speed & response24%
  • Price & value24%

What customers talk about

We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Beyond their business and personal tax expertise, their estate and tax trust department is phenomenal!”
  • “I recommend JAK to all of my friends for excellent Tax help!”
  • “We have had a great experience working with JAK over the past 5 years.”
  • “One of the best accounting firms that I’ve ever worked with very good at responding quickly and communicating”
  • “They're dependable, honest, and professional in all the services they provide, whether for businesses or for individuals.”
  • “…that I’ve received the best return deserved and that it was prepared quickly and accurately.…”
  • “Awesome company, awesome people, reasonable prices, very knowledgeable, can't say enough good things.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired John A. Knutson & Co., PLLP for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We have had a great experience working with JAK over the past 5 years. They have a great team with experts in their own area. Tim, Maria, Makenna, Joy, and Kyla. Quality begets quality

Not sureTax planning
M13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great to have the JAK team of tax experts by our side to help navigate tax complexities!

Reasonable priceTax planning
RachelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

⭐⭐⭐⭐⭐ I chose JAK + Co. to handle both my personal and business tax needs because I wanted real strategy paired with deep accountability - and that’s exactly what they deliver. I also almost exclusively refer my estate planning clients to JAK + Co. Beyond their business and personal tax expertise, their estate and tax trust department is phenomenal!

Great priceTax planning
Dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I came to JAK for tax services due to very complex K1 forms from a new investment. They took me on very late in the season, and ended up amending the previous year, totally changing the current year and getting me a big refund. Even better, my taxes were done correctly so I don’t worry about running afouk of the IRS.

Reasonable priceTax planning
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

One of the best accounting firms that I’ve ever worked with very good at responding quickly and communicating

Reasonable priceTax planning
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have worked with Sue for over 25 years. She has helped me with my very complex business and personal accounting including book keeping and tax accounting, and has been an important part of my business. I always appreciate her cheerful attitude, expert advice and great professionalism. The staff at JAK work…

Photos

Customer reviews

5.0 ★★★★★ 41 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
John Scanlon1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have had a great experience working with JAK over the past 5 years. They have a great team with experts in their own area. Tim, Maria, Makenna, Joy, and Kyla. Quality begets quality

  • Price assessment: Not sure
  • Services: Tax planning
Response from the owner · 10 months ago

This is great to hear. Thank you John.

Jean Merry13 reviewsTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm new to this group and very pleased with the service I am getting!

  • Price assessment: Reasonable price
  • Services: Tax planning
Response from the owner · 10 months ago

Thank you Jean! We're glad to have you as a new client.

M McBride13 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great to have the JAK team of tax experts by our side to help navigate tax complexities!

  • Price assessment: Reasonable price
  • Services: Tax planning
Response from the owner · 10 months ago

Thank you for your review!

Rachel SchromenLocal Guide · 22 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I chose JAK + Co. to handle both my personal and business tax needs because I wanted real strategy paired with deep accountability - and that’s exactly what they deliver. I also almost exclusively refer my estate planning clients to JAK + Co. Beyond their business and personal tax expertise, their estate and tax trust department is phenomenal!

  • Price assessment: Great price
  • Services: Tax planning
Response from the owner · 10 months ago

Thank you so much for your review, Rachel. We really appreciate you both as a client and as a referral partner!

Dan Nassif9 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came to JAK for tax services due to very complex K1 forms from a new investment. They took me on very late in the season, and ended up amending the previous year, totally changing the current year and getting me a big refund. Even better, my taxes were done correctly so I don’t worry about running afouk of the IRS.

  • Price assessment: Reasonable price
  • Services: Tax planning
Response from the owner · 10 months ago

Thank you Dan for this review. It's rewarding for us to straighten out issues for clients as we did in your case.

Carolyn Thompson6 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the best accounting firms that I’ve ever worked with very good at responding quickly and communicating

  • Price assessment: Reasonable price
  • Services: Tax planning
Response from the owner · 10 months ago

Carolyn, thanks for this review!

Stacey Davies1 reviewTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top-notch accounting firm with people that truly care. Smart people!

  • Price assessment: Reasonable price
  • Services: Tax planning
Response from the owner · 10 months ago

Thank you for your review, Stacey!

Julie Schwartz5 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have worked with Sue for over 25 years. She has helped me with my very complex business and personal accounting including book keeping and tax accounting, and has been an important part of my business. I always appreciate her cheerful attitude, expert advice and great professionalism. The staff at JAK work together seamlessly to support the accounting needs of my business in real time. Thank you!

Response from the owner · 10 months ago

Thank you for taking the time to leave this review, Julie. We're so glad to hear about your good experience with Sue and we appreciate you being our client.

Shannon Thompson4 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top notch services from everyone I have worked with at John A Knutson's and Co. Always very helpful.

  • Price assessment: Reasonable price
  • Services: Tax planning
Response from the owner · 10 months ago

Thanks for these kind words, Shannon!

Neil Lane Baumgartner3 reviewsTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great value for services provided. Always appreciate the staff being available to answer questions and help with problems.

Response from the owner · 10 months ago

Thanks for your review, Neil, we appreciate it.

John A. Knutson & Co., PLLP on Google Maps →

Business details

  • Address: 1781 Prior Ave N, Falcon Heights, MN 55113
  • Phone: (651) 641-1099
  • Website: jakcpa.com
  • Service area: Falcon Heights, MN