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Free Haul Off & Junk Removal Services

Junk removal service · Deer Park, TX · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 190 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 78%
5.0 ★★★★★ 828 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
Oct 2026latest review

Free Haul Off & Junk Removal Services at a glance

Google reviewers rate Free Haul Off & Junk Removal Services five out of five stars based on 828 reviews, with the owner responding to eighty percent of them. Customers frequently highlight punctuality, clear communication, and fair pricing for hauling items like furniture, appliances, and debris. Many note the convenience of quick scheduling and professional handling, while no common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 828 reviews (100% five-star).
  • Reviews on this page: 828 Google reviews (742 with written comments, 29 with photos).
  • Owner responses: the business replied to 80% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Junk Removal serving Deer Park, Texas.

Data from Google, last updated November 4, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 98)Momentum: 100 (median 100)
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Free Haul Off & Junk Removal Services: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Free Haul Off & Junk Removal Services: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Free Haul Off & Junk Removal Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.

Star ratings

828 Google reviews we collected

  • 5 stars828100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 742 written reviews

  • Praise1,503100%
  • Complaints30%

Topic share

How often each topic comes up in the written reviews

  • Speed & response44329%
  • Staff & attitude37025%
  • Would recommend25717%
  • Quality & results19913%
  • Communication15710%
  • Price & value554%
  • Honesty & trust252%

What customers talk about

We read 742 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were on time left to play spotless I am so pleased with the way they treated us.”
  • “They were very courteous and communicated information very well.”
  • “I definitely recommend them and would use them again”
  • “Tony and his crew at Free Haul Off & Junk Removal did an excellent job clearing out my home and garage.”
  • “Free Haul Off have great communication and kept you informed they whole time.”
  • “Fair pricing too and I got a few quotes but this place was the most affordable and available soonest.”
  • “Not only were they swift, reliable, and professional, but they were genuinely kind people.”

People customers mention

  • Tony 29 reviews
  • Kevin 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

DrLocal Guide · 254 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

We have had 2 great experiences with this company. They are timely and easy to work with. We had an old desk and old lawn furniture picked up.

Sharon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This was the best experience I could’ve hoped for. I was back in Texas from California for just two days and needed to empty my deceased husband storage unit. I had no idea what to expect but Tony and his crew got to work, got it emptied and helped us load our trailer of things I wanted to keep and bring back to…

HollyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

If you’re a busy maniac mom like me just trying to get your yard back. Then call these guys!!! So polite and fast removal. Fair pricing too and I got a few quotes but this place was the most affordable and available soonest. Budget mommas this is the place to text/call! Shed debris & scrap metal checked off the list…

Customer photo from Holly's reviewCustomer photo from Holly's reviewCustomer photo from Holly's reviewCustomer photo from Holly's review
Amber12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing service! Came on time, date of, removed items, took picture & left! I’m so surprised and impressed by this amazing company.

Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tony and his crew at Free Haul Off & Junk Removal did an excellent job clearing out my home and garage. They were professional and always accommodating. Tony took the burden completely off me and he and his crew got the job done in a timely fashion. Glad they were able to take care of my clean out! Would of course recommend them. Job well done!

Shelia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Free Haul Off have great communication and kept you informed they whole time. Justin and his crew came got the stuff and even put my back gate the way it needed to so my pets could go out. Will definitely be calling on them again.

Photos

Customer reviews

5.0 ★★★★★ 828 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dr FoodieLocal Guide · 254 reviewsTotal number of Google reviews Dr has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have had 2 great experiences with this company. They are timely and easy to work with. We had an old desk and old lawn furniture picked up.

Sharon Buckner10 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was the best experience I could’ve hoped for. I was back in Texas from California for just two days and needed to empty my deceased husband storage unit. I had no idea what to expect but Tony and his crew got to work, got it emptied and helped us load our trailer of things I wanted to keep and bring back to California. They were thoughtful. They were on time left to play spotless I am so pleased with the way they treated us.

Holly DoughertyLocal Guide · 17 reviewsTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you’re a busy maniac mom like me just trying to get your yard back. Then call these guys!!! So polite and fast removal. Fair pricing too and I got a few quotes but this place was the most affordable and available soonest. Budget mommas this is the place to text/call! Shed debris & scrap metal checked off the list ✔️ Thank you Free Haul Off and Junk Removal! (Pics show before and after. I told them not to take the brush, old fencing or windows. They removed everything I needed)

Amber J12 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service! Came on time, date of, removed items, took picture & left! I’m so surprised and impressed by this amazing company.

Joyce Strban-Ross3 reviewsTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tony and his crew at Free Haul Off & Junk Removal did an excellent job clearing out my home and garage. They were professional and always accommodating. Tony took the burden completely off me and he and his crew got the job done in a timely fashion. Glad they were able to take care of my clean out! Would of course recommend them. Job well done!

Shelia4 reviewsTotal number of Google reviews Shelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Free Haul Off have great communication and kept you informed they whole time. Justin and his crew came got the stuff and even put my back gate the way it needed to so my pets could go out. Will definitely be calling on them again.

Lisa Cano2 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The BEST customer service. Such a quick and simple transaction to get rid of things I’ve just been moving from place to place in my garage. Very friendly and professional! Thanks guys!

Stephen SteffesLocal Guide · 56 reviewsTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy as pie and quick.

Laurie Sheppard14 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very courteous and communicated information very well.I definitely recommend them and would use them again

Angel Harrah3 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will use again. Very nice people.

Free Haul Off & Junk Removal Services on Google Maps →

Business details