Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%91+12.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREFreedom Pest Control
Somerville, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 5.0★ from 447 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Freedom Pest Control is better than 97% of ant exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Freedom Pest Control is better than 98% of ant exterminators.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Freedom Pest Control is better than —% of ant exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Freedom Pest Control is better than 91% of ant exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Freedom Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Freedom Pest Control is better than 100% of ant exterminators.A
100
Reviews for your job
Customers hired Freedom Pest Control for 8 kinds of job.
Freedom Pest Control for mosquito extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 12 Google reviews tagged “Mosquito extermination”
Sherry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Greg did a great job was timely and explained the process
Paid $40–60Reasonable priceMosquito exterminationService not listed
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Shane is professional, arrives as scheduled and has excellent communication regarding the service and expectation.
Reasonable priceMosquito extermination
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Greg does an AMAZING job on our property!!! HIGHLY recommend!!!!!
Paid $60–80Great priceMosquito extermination
SofiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Shane is my technician. Excellent service and wonderful personality!
Reasonable priceMosquito extermination
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was not home at the time
Reasonable priceMosquito extermination
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Shane calls, asks of There are any problems, and starts his job. He leaves every thing the way he found it. Good job.
Great priceMosquito exterminationService not listed
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Shane was prompt, efficient, and most of all, courteous.
Reasonable priceMosquito extermination
Kelli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Listened and was thorough
Not sureMosquito extermination
TinaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★
Shane has great customer service! We were not home during the treatment but he called to make sure our pets were inside and we were satisfied with the service. Thanks Shane!
Reasonable priceMosquito extermination
CelineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Shane was very professional and courteous. He did a thorough job around the house with the tick and mosquito spray. I’ve used them for over a year now and so far am very satisfied.
Reasonable priceMosquito extermination
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Shane was very friendly and professional.
Reasonable priceMosquito extermination
Ken11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Rating only, no written review.
Reasonable priceMosquito extermination
Price
$57-39% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 24%Reasonable 63%Overpriced 2%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 17 | $66–$166 |
| Rodent extermination | 15 | $81–$323 |
| Mosquito extermination | 12 | $73–$124 |
| Hornet & wasp extermination | 11 | $58–$282 |
| Ant extermination | 10 | $68–$199 |
| General pest inspection | 10 | $56–$111 |
| Bug & insect extermination | 6 | $58–$111 |
| Bee extermination | 2 | $214–$426 |
