DANI USA8 reviewsTotal number of Google reviews DANI has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional, the team were on time, and they did a great job, highly recommend!
Fresh Air Duct Cleaning
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 28 air duct cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 474 Google reviews · 20 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
$410typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Fresh Air Duct Cleaning at a glance
Customers consistently describe the duct cleaning service as professional, punctual, and thorough, noting that staff communicated effectively and completed work within promised timeframes. Many reviewers highlight the reasonable pricing and the inclusion of before-and-after photos to demonstrate results. One common criticism involves administrative follow-up, with a lower-rated review citing repeated failures to provide a requested receipt despite multiple inquiries.
- Google rating: 5.0 out of 5 from 474 reviews (100% five-star).
- Reviews on this page: 474 Google reviews (429 with written comments, 8 with photos).
- Owner responses: the business replied to 11% of reviews.
- Most recent review: October 24, 2026.
- Service: Air Duct Cleaning Service serving Troy, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other air duct cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh Air Duct Cleaning: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh Air Duct Cleaning: 99/100 on this factor. Category median: 91.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresh Air Duct Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh Air Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh Air Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
–
Bar = this company · dark tick = category median.
Star ratings
474 Google reviews we collected
- 5 stars473100%
- 4 stars00%
- 3 stars00%
- 2 stars10%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 429 written reviews
- Praise935100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1662%
- Reasonable1038%
- Overpriced00%
- Not sure00%
$410-5% vs typical air duct cleaning services
Middle half of what 11 customers paid ($295–$529) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results26428%
- Staff & attitude20822%
- Would recommend18019%
- Speed & response15717%
- Price & value586%
- Communication475%
- Honesty & trust212%
What customers talk about
We read 429 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, the team were on time, and they did a great job, highly recommend!”
“I had the service from this great company they are very professional clean and I recommend them to everyone.”
“I highly recommend them to anyone looking for reliable, high-quality air duct cleaning.”
“They arrived on time, explained the process, and were professional.”
“Very professional, great service at a competitive price.”
“Excellent service, fair pricing, and great communication throughout the entire process.”
“Be honest with you guys I never see people like those or the team is perfect professional you’ll be very happy when you service with him so try to con…”
People customers mention
- David 26 reviews
- Job 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fresh Air Duct Cleaning for 2 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
ScottLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Affordable and professional. They arrived on time, explained the process, and were professional.
Paid $400–600Reasonable price
Karla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Thank you! My parents house needed their ducts cleaned and this company was professional and reasonable. Before and after pictures were perfect.
Paid $200–400Great price
UjaasLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They did a thorough and professional job, arrived on time, and took the time to explain the process. The pricing was very reasonable with no hidden fees, and they left everything clean when they finished. I would definitely recommend them to anyone looking for quality air duct cleaning at a fair price.
Paid $400–600Reasonable price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 30 | $478–$742 |
| HVAC system maintenance | 3 | $54–$581 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 474 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Haider AlrammahiLocal Guide · 72 reviewsTotal number of Google reviews Haider has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work
- Price assessment: Reasonable price
- Price: $400–600
Scott HerkesLocal Guide · 36 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAffordable and professional. They arrived on time, explained the process, and were professional.
- Price assessment: Reasonable price
- Price: $400–600
Bashair Y3 reviewsTotal number of Google reviews Bashair has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome job, very professional! Thank you!
kevinkn dawood3 reviewsTotal number of Google reviews kevinkn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat guy and great service
- Price assessment: Great price
Wally Nona3 reviewsTotal number of Google reviews Wally has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had the service from this great company they are very professional clean and I recommend them to everyone.
Sara Mattioli4 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional, great service at a competitive price. Will definitely call them again!
Mohammed Islam5 reviewsTotal number of Google reviews Mohammed has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job, guys were very nice and helpful
- Price: $400–600
Ammir Estifo3 reviewsTotal number of Google reviews Ammir has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBe honest with you guys I never see people like those or the team is perfect professional you’ll be very happy when you service with him so try to connect to those people and they will care for you. God bless
John Peters14 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome great to work with and came earlier then expected, very thorough in there cleaning of my ductwork
- Price assessment: Great price
Business details
- Phone: (586) 335-5551
- Website: freshairductservices.com
- Service area: Troy, MI