House cleaning service · Batavia, IL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%91+12.9Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
Google reviewers rate Fresh Day Cleaning Services 4.9 out of 5 based on 220 reviews, noting the owner replies to all feedback. Customers frequently praise the team's punctuality, thorough attention to detail, and reasonable pricing for standard and deep cleans. Recurring themes include responsive communication and professional conduct, with some clients highlighting efficient handling of move-in or move-out scenarios. One low-star review criticized a late arrival and insufficient notice, while another mentioned missed details on countertops, though most feedback remains positive regarding overall cleanliness.
Google rating: 4.9 out of 5 from 220 reviews (96% five-star).
Reviews on this page: 220 Google reviews (148 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Move-In/Move-Out Cleaning Service serving Batavia, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other move-in/move-out cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Fresh Day Cleaning ServicesMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh Day Cleaning Services: 93/100 on this factor. Category median: 92.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh Day Cleaning Services: 95/100 on this factor. Category median: 89.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh Day Cleaning Services: 91/100 on this factor. Category median: 100.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh Day Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fresh Day Cleaning Services: 100/100 on this factor. Category median: 78.A
100
Bar = this company · dark tick = category median.
Star ratings
220 Google reviews we collected
4.9of 5
5 stars21196%
4 stars73%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 148 written reviews
98%praise
Praise21898%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1625%
Reasonable4772%
Overpriced12%
Not sure12%
$2470% vs typical move-in/move-out cleaning services
Middle half of what 54 customers paid ($183–$366) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8940%
Staff & attitude3516%
Would recommend3516%
Speed & response2913%
Price & value219%
Communication94%
Honesty & trust42%
What customers talk about
We read 148 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her attention to detail is incredible, and our house is always spotless when she’s finished.”
“She is kind, considerate & a hard worker for inside of my house.”
“We are so lucky to have found her, and I couldn’t recommend her more highly.”
“Needless to say I will never use this service again and would recommend you avoid as well.”
“Arrived promptly, great attention to detail, were efficient but thorough.”
“The price was very reasonable and worth it, for sure.”
“There is always early communication and the cleaners always seem to go above and beyond to make my home feel freshly reset!”
“She is thorough, reliable, hardworking, and consistently goes above and beyond.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fresh Day Cleaning Services for 5 kinds of job. Pick one to see what they paid and said.
Lauren3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I cannot say enough wonderful things about Tanya! She is absolutely amazing at what she does. Her attention to detail is incredible, and our house is always spotless when she’s finished. She takes such pride in her work, and it truly shows. She is thorough, reliable, hardworking, and consistently goes above and…
Paid $200–250Great priceGeneral housekeeping
CynthiaLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★
Great quality standard cleaning that was more thorough than a deep cleaning that we received from a different organization a month ago. A bit pricier and took longer than I would prefer, but it's worth it for the wonderful job in my home.
Paid $250–300Reasonable priceStandard cleaning
Deborah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Nataliia was the hardest worker ever, and went over and above the call of
Duty . She is the best! Arrived on time.. worked really hard. Wonderful caring woman! Can’t say enough good things about her.😇
Paid $200–250Reasonable priceDeep clean
Julia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This was the first time I used them and my house looks and smells so clean! I appreciated there attention to detail, my kids have a playroom and they so nicely cleaned and put back their toys.
Paid $200–250Reasonable priceStandard cleaning
JohnLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We’ve used them a few times now to do deep cleans of our apartment. They do great work.
HeavenLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They did phenomenal. Our house was sparkling clean when they were done, we have hired them once a week for the past 2 weeks and have been more than happy with the work they have done. Would hire again and again.
I cannot say enough wonderful things about Tanya! She is absolutely amazing at what she does. Her attention to detail is incredible, and our house is always spotless when she’s finished. She takes such pride in her work, and it truly shows. She is thorough, reliable, hardworking, and consistently goes above and beyond. It’s such a wonderful feeling to come home to a perfectly clean house! We are so lucky to have found her, and I couldn’t recommend her more highly. If you’re looking for someone who does an exceptional job every single time, look no further!
Price assessment: Great price
Price: $200–250
Services: General housekeeping
Response from the owner · a week ago
What wonderful news, Lauren! It fills us with immense pride to hear such lovely words about Tanya's exceptional work and how her attention to detail makes your home feel perfectly clean. Knowing that her dedication truly shines through and consistently goes above and beyond for you means the world to us.
Cynthia FerrioLocal Guide · 5 reviewsiTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Great quality standard cleaning that was more thorough than a deep cleaning that we received from a different organization a month ago. A bit pricier and took longer than I would prefer, but it's worth it for the wonderful job in my home.
Price assessment: Reasonable price
Price: $250–300
Services: Standard cleaning
Response from the owner · a week ago
It's wonderful to hear, Cynthia, that our standard cleaning exceeded the thoroughness of a previous deep clean for you! We truly appreciate you recognizing the quality of our work in your home. We understand your comments on the pricing and time, and we're so glad you still found the value in our service.
Deborah Gregory4 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Nataliia was the hardest worker ever, and went over and above the call of
Duty . She is the best! Arrived on time.. worked really hard. Wonderful caring woman! Can’t say enough good things about her.😇
Price assessment: Reasonable price
Price: $200–250
Services: Deep clean
Response from the owner · a week ago
What wonderful news, Deborah! It truly warms our hearts to hear such incredibly kind words about Nataliia. We're so proud to have her on our team, and knowing she went above and beyond for you, working so hard and caring so much, means the world to us.
Julia Cruse7 reviewsiTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
This was the first time I used them and my house looks and smells so clean! I appreciated there attention to detail, my kids have a playroom and they so nicely cleaned and put back their toys.
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · 2 weeks ago
We're thrilled to hear that your first experience left your home looking and smelling so clean, Julia! It makes our day to know our team's attention to detail, especially with the playroom toys, made such a positive difference for you and your family. We hope to clean for you again soon!
Steve Torrez4 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Great place, great people. Super responsive and super easy to work with!
Price assessment: Great price
Price: $150–200
Services: General housekeeping
Response from the owner · 2 weeks ago
What a wonderful comment, Steve! We're genuinely thrilled to know you found our team great and your experience with us super responsive and easy. It truly means a lot to hear such positive feedback!
John GallioneLocal Guide · 23 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
We’ve used them a few times now to do deep cleans of our apartment. They do great work.
Price assessment: Reasonable price
Price: $300–350
Services: Interior & exterior window cleaning, Standard cleaning, Deep clean
Response from the owner · 2 weeks ago
What wonderful news, John! It's fantastic to hear that our deep cleaning service has consistently met your expectations for your apartment. We truly appreciate your continued trust in us to do great work.
Heaven PodgorskiLocal Guide · 15 reviewsiTotal number of Google reviews Heaven has written across all businesses on Google Maps, not just this one.
They did phenomenal. Our house was sparkling clean when they were done, we have hired them once a week for the past 2 weeks and have been more than happy with the work they have done. Would hire again and again.
Price assessment: Reasonable price
Price: $250–300
Services: Standard cleaning, General housekeeping, Deep clean
Response from the owner · 2 weeks ago
Heaven, what an absolute delight to read your review! Knowing that our team has made your home sparkling clean for the past two weeks and consistently exceeded your expectations truly means the world to us. We're so happy to be a part of making your space shine!
Irina S.4 reviewsiTotal number of Google reviews Irina has written across all businesses on Google Maps, not just this one.
Very professional, fast, thorough and diligent. Everything a great cleaning service should be.
Response from the owner · 3 weeks ago
What wonderful news, Irina! We are absolutely thrilled to hear that our service met your expectations for professionalism, speed, thoroughness, and diligence. Knowing we hit all the marks for what a great cleaning service should be truly makes our day.
Randi MondellLocal Guide · 17 reviewsiTotal number of Google reviews Randi has written across all businesses on Google Maps, not just this one.
I have been using Fresh Day for 8 months now. They are wonderful to work with with scheduling appointments. I have found a wonderful cleaner, Julia & have used her on my scheduled cleanings.She is kind, considerate & a hard worker for inside of my house.
Price assessment: Reasonable price
Services: General housekeeping
Response from the owner · 3 weeks ago
We’re absolutely thrilled to hear you've had such a consistently positive experience with Fresh Day over these past eight months, Randi! It truly makes our day to know that Julia is doing such a wonderful job and that our scheduling works so well for you. We're so proud to have her on our team!
Tobey Young3 reviewsiTotal number of Google reviews Tobey has written across all businesses on Google Maps, not just this one.
First time using Fresh Day Cleaning service
I was very impressed with the People and their work.
Price assessment: Reasonable price
Price: $300–350
Response from the owner · 3 weeks ago
What wonderful news, Tobey! We're absolutely thrilled to hear that your first experience with Fresh Day Cleaning left such a positive impression. It truly means a lot that our team's hard work shone through for you.
