Analyzing 5,614,3675.6M ReviewsFor 15,38815.4K Experts

Experts Reviews · Company report
Fresh Look Home Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%8+1.2Craft & service 20%94+18.8Value 10%97+9.7Momentum 8%78+6.2Track record 7%78+5.5Accountability 5%23+1.2Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Fresh Look Home Cleaning

Jacksonville, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 20 post construction cleaning · 5.0★ from 337 Google reviews

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Report card

Percentile vs other post construction cleaning (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Fresh Look Home Cleaning is better than 63% of post construction cleaning.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Fresh Look Home Cleaning is better than 8% of post construction cleaning.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Fresh Look Home Cleaning is better than 94% of post construction cleaning.A
94
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Fresh Look Home Cleaning is better than 97% of post construction cleaning.A
97
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Fresh Look Home Cleaning is better than 78% of post construction cleaning.B
78
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Fresh Look Home Cleaning is better than 78% of post construction cleaning.B
78
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Fresh Look Home Cleaning is better than 23% of post construction cleaning.D
23

Reviews for your job

Customers hired Fresh Look Home Cleaning for 5 kinds of job.

Fresh Look Home Cleaning for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 6 Google reviews tagged “Office & workplace cleaning”

Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The cleaning lady was absolutely amazing! Super nice, very respectful, and did a wonderful job! Highly recommended.

Paid $500+Not sureOffice & workplace cleaning
Omar7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Been using this cleaning service to clean our corporate house. Both Bethany and Caressa have done an excellent job. The home was super clean and no area was missed. Worth every penny!

Great priceOffice & workplace cleaning
RobertLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I ONLY HAVE 5 STARS TO GIVE THIS COMPANY!! Property manager that I am, I had an urgent need. The owner of this business phoned me back right away. I was able to get an appointment with them that day. The service was greatly appreciated by my residents. The crew was kind, on time, and did an AMAZING job cleaning.…

General housekeepingOffice & workplace cleaningStandard cleaning+ Quality+ Professionalism+ Value
latasha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I work full-time and travel on business. My place was disorganized, in need of a deep cleaning, and undivided attention. Kristi and Paisley from Fresh Look Home Cleaning did an AMAZING job!! I will DEFINITELY be using this service again! Thank you so much 💓 LaTasha

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It's always refreshing to work with a business that is actually personable. After hurting my back and being unable to clean for quite awhile, my house was a complete wreck. I fully expected nobody to take on the job, but Josh and his crew not only took the job, but far exceeded all expectations. I cannot recommend…

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Daquan3 years ago★★★★★

Rating only, no written review.

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality

Price

$274-1% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean101$271–$467
Standard cleaning49$183–$271
Moving-related cleaning40$259–$373
General housekeeping28$183–$348
Office & workplace cleaning6—

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