Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts

Experts Reviews · Company report
Fresh-N-Up Carpet, Tile & Grout Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%16+1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Fresh-N-Up Carpet, Tile & Grout Cleaning

North Port, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 5.0★ from 839 Google reviews

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Report card

Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh-N-Up Carpet, Tile & Grout Cleaning is better than 97% of grout cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh-N-Up Carpet, Tile & Grout Cleaning is better than 97% of grout cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresh-N-Up Carpet, Tile & Grout Cleaning is better than 100% of grout cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh-N-Up Carpet, Tile & Grout Cleaning is better than 100% of grout cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh-N-Up Carpet, Tile & Grout Cleaning is better than 100% of grout cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fresh-N-Up Carpet, Tile & Grout Cleaning is better than 16% of grout cleaning.F
16

Reviews for your job

Customers hired Fresh-N-Up Carpet, Tile & Grout Cleaning for 6 kinds of job.

Fresh-N-Up Carpet, Tile & Grout Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 71 Google reviews tagged “Upholstery cleaning” · showing 20

CARLLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Another great job by Brian and Scott. Our chair cushions and carpet look amazing! Glad we found this team. Thanks!

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaningService not listed
Jess5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brian did a great job cleaning my kitchen tile grout, sofas, and area rugs. Everything looks brand new! I highly recommend his services.

Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have used this company for several years. They do an excellent job and are always pleasant to work with and on time.

Paid $500+Reasonable priceUpholstery cleaningService not listed
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have used them in the past and hired them again this year. They did an Excellent job cleaning my carpets, rugs and upholstery The team was courteous, professional and arrived on time. I highly recommend them and will use them again in the future.

Paid $300–350Great priceCarpet steam cleaningUpholstery cleaning
jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys are amazing!!! Cleaned chairs that I thought were beyond help! Excellent, professional, I’m very satisfied. Highly recommend!!

Paid $350–400Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The crew did a wonderful job! They paid attention to details and were very professional. I will definitely be calling them in the future!

Great priceCarpet steam cleaningUpholstery cleaning
Vivian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

amazing company and team

Reasonable priceUpholstery cleaning
AmandaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ryan and Scott came out promptly for the estimate and booked us later the next week just when we were hoping to have it done. They were very meticulous and thorough with explaining to me what they were doing and making sure I got just what I wanted. They even moved my sofa and cleaned the tile underneath! I cannot…

Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
patLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Experts in carpet-upholstery- and tile cleaning ! Extremely detail oriented- they go above and beyond with their services. Highly recommend them to clean and seal tile flooring.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Charlie & Brian have cleaned our carpet multiple times. ALWAYS satisfied!

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fresh N Up Upholstery Cleaning truly goes above and beyond. Their attention to detail made such a difference, no spot was overlooked. My sectional looks BRAND NEW, 8 years old and tons of toddler love! The whole process was seamless thanks to their excellent customer service. Professional, reliable, and worth every penny!

Paid $300–350Great priceUpholstery cleaning
Betheny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent job! So friendly. Would highly recommend.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaning
Cecila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Response time was quick, appointment time was quick and cleaning services for my upholstered furniture was amazing!

Paid $350–400Reasonable priceUpholstery cleaning
Toots5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Start to finish very satisfied. Enjoyed working with Brain, Charlie and Scott.

Reasonable priceUpholstery cleaningGeneral carpet cleaningDeep clean
Karla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent job, will definitely be calling again!

Paid $300–350Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job and friendly service

Paid $400–450Reasonable priceUpholstery cleaning
Susanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very reliable, honest and pleasant people. Did a terrific job each time.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They always do a wonderful job. We highly recommend this hard working family business.

Great priceCarpet steam cleaningUpholstery cleaning
JimRhondaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brian and his son were on time and did a fine job. We had very professional communication the entire time. I will use them again.

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaning
Diana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ryan & Scott are caring and careful and thorough in their cleaning. Yes, we highly recommend Fresh’n Up.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning

Show more upholstery cleaning reviews (51 more) →

Price

$309+14% vs typical grout cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 52%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning113$170–$347
General carpet cleaning95$196–$409
Upholstery cleaning71$196–$415
Area rug cleaning56$164–$398
Pet stain & odor removal50—
Deep clean43—

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