Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Fresh Start Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Fresh Start Moving Company

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 98 furniture delivery · 4.9★ from 331 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh Start Moving Company is better than 95% of furniture delivery.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh Start Moving Company is better than 94% of furniture delivery.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresh Start Moving Company is better than —% of furniture delivery.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh Start Moving Company is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh Start Moving Company is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fresh Start Moving Company is better than 26% of furniture delivery.D
26

Reviews for your job

Customers hired Fresh Start Moving Company for 8 kinds of job.

Fresh Start Moving Company for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$403–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Moving-related packing”

CamilleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Angel and Alex, the amazing brother duo! They were so efficient and reassuring. I was referred to fresh start moving and I’m definitely going to be recommending them to all of my friends and colleagues. Angel and Alex made moving so stress free. Angel kept saying not to worry and that I would be taken care of and…

Paid $1–500Reasonable priceSmall furniture movingLocal movingMoving-related packing
Keddrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are insanely good. Elias, CJ, and Ethan came through right on time and knocked out my move faster than I could’ve imagined and I live all the way up in a 3rd floor apartment!

Great priceSmall furniture movingLocal movingMoving-related packing
Tulio8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I want to thank CJ, Aaron, James, and Joseph for a tremendous job. These guys came out and worked and move my 4 bedroom house and worked thru rain, delays, traffic all that. Professional, efficient, and protected all my stuff very well will recommend for sure! 🤌

Reasonable priceMoving-related packing
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

JP, CJ, James… great team. Thanks for all the hard work!!!

Paid $200–400Great priceLocal movingMoving-related packingOversized-item moving
Tricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a great experience with them. My movers were Jonny Angelo Christian James Aaron Ethan Luis They helped pack and store a 4 bdrm home with 2 living room sets and a gym in less than 2 days. They were very accommodating. I will be reaching out to them soon when I’m for ready for them to deliver to me at my new location. Thank you Fresh Start Moving!!

Paid $2,000+Reasonable priceInterstate movingMoving-related packingFurniture disassembly
Patty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely amazing company, super flexible and literally did everything short notice for me. The worker were super kind and efficient and moved quickly. Jesse and his partner were careful with all my things and super polite will definitely use them again in the future.

Not sureLocal movingMoving-related packingOversized-item moving
AnnetteLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The guys, Louie & Johnny did an excellent job, their professionalism, personality & character were a delight. Their efficiency was impeccable and timely. They finished packing & loading under the expected time. I would recommend them for local and long distance. They did our move from San Antonio to Birmingham, AL.

Customer photo from Annette's reviewCustomer photo from Annette's reviewCustomer photo from Annette's review
Paid $2,000+Reasonable priceInterstate movingMoving-related packingFurniture disassembly
Marlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Packing Service I hired Fresh Start Moving Co., a veteran-owned company, to repack my household goods that were stored in a storage unit so they could be properly prepared for an overseas container shipment. What a fantastic experience! Luis, Jonny, and Chris were incredibly professional, respectful, and efficient…

Paid $800–1,000Great priceMoving-related packingMoving-related storageFurniture storage
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had Fresh Start Moving help with a local pack and move and the guys were great. They came in, got everything packed up quickly, wrapped the furniture really well, and kept the whole move organized. The crew worked hard the entire time and made the day way easier than I expected. Everything showed up in perfect…

Great priceBusiness & corporate-related movingSmall furniture movingInterstate moving
Gabrielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First time using Fresh Start Moving Company and the crew was great (Angel, Jonny & Derrick :) they handled my belongings with care and even wrapped a few things of mine that needed extra protection. I was referred to this moving company by a family member and truly appreciate the help they provided.

Great priceLocal movingMoving-related packing
Eduardo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was dreading move day because I’ve been so busy lately, but I’m really glad I chose fresh start. Rico and his team — David and Angel — made the entire transition seamless. They were punctual, gave me a heads up before arriving, and were extremely flexible with my schedule. That alone took a lot of stress off my…

Great priceLocal movingMoving-related packingOversized-item moving

Price

$633-21% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 35%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving54$556–$1.4k
Small furniture moving27$228–$738
Furniture disassembly16—
Oversized-item moving12$135–$556
Interstate moving11$1.7k–$4.9k
Furniture assembly11—
Moving-related packing11$403–$1.4k
Business & corporate-related moving5$454–$1.3k

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