Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Fresh Start Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Fresh Start Moving Company

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 98 furniture delivery · 4.9★ from 331 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fresh Start Moving Company is better than 95% of furniture delivery.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fresh Start Moving Company is better than 94% of furniture delivery.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fresh Start Moving Company is better than —% of furniture delivery.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fresh Start Moving Company is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fresh Start Moving Company is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fresh Start Moving Company is better than 26% of furniture delivery.D
26

Reviews for your job

Customers hired Fresh Start Moving Company for 8 kinds of job.

Fresh Start Moving Company for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$556
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Oversized-item moving”

EliseLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Fresh Start was recommended to me by a friend because they did a 3 stop move for her and made it really easy. I’m glad I booked them because they got all my belongings moved safely and worked quickly.

Paid $500–1,000Great priceLocal movingOversized-item moving
Alexandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Such a great experience with Fresh Start Moving. Angel, Alex, and KC were seriously the best. Moving can be so stressful, but they made the whole process feel easy and smooth. They were super nice, worked hard, were careful with all of our things, and just had the best attitudes the entire time. You can tell they…

Customer photo from Alexandra's review
Business & corporate-related movingOversized-item moving
Bobby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fresh Start did a great job on my recent move. Angel and Alex were professional and handled my things with care. The crew arrived in the afternoon, after a large move earlier in the day, and still worked quickly and efficiently. I recommend using Fresh Start Moving Company.

Paid $1–500Small furniture movingOversized-item movingFurniture disassembly
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an amazing moving experience with Angel, Alex, Angelo, Aaron, James and Matthew. They were polite, efficient , accommodating and took great care in wrapping my furniture. I cant express enough how much I appreciate each and every one of them. They worked hard all day wrapping and loading furniture and into…

Paid $3,500–4,000Reasonable priceLocal movingOversized-item movingFurniture disassembly
Eli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great movers, Jonny and Marlon were fantastic and transferred stuff careful and quick even in the summer heat. Handled my move from Austin, TX to New York, NY efficiently and kept in contact throughout, highly recommend and would definitely use again.

Small furniture movingInterstate movingOversized-item moving
Andjela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I highly recommend Fresh Start movers! They took great care moving all my belongings. They had great communication, so easy to book the move and very efficient. I would definitely recommend them to anyone needing a reliable moving company!

Paid $1,000–1,500Great priceSmall furniture movingLocal movingOversized-item moving
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

JP, CJ, James… great team. Thanks for all the hard work!!!

Paid $200–400Great priceLocal movingMoving-related packingOversized-item moving
Alexandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing job! They wrapped everything with efficiency and professionalism. The crew stayed until 11pm to finish staging the new house and it was incredible! A huge THANK YOU to Luis, Jonny, Christian, Angelo and James!!

Paid $2,000+Great priceLocal movingOversized-item movingFurniture disassembly
JeniferLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I can't say enough good things about this company & their employees! I had a very last minute move this week. Guillermo was so helpful & understanding during the call & was able to fit us in the schedule within 2 days! Today, Christian & DJ came to move us out and were amazing! They had been working all day & I…

Paid $200–400Great priceSmall furniture movingLocal movingOversized-item moving
Patty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely amazing company, super flexible and literally did everything short notice for me. The worker were super kind and efficient and moved quickly. Jesse and his partner were careful with all my things and super polite will definitely use them again in the future.

Not sureLocal movingMoving-related packingOversized-item moving
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had Fresh Start Moving help with a local pack and move and the guys were great. They came in, got everything packed up quickly, wrapped the furniture really well, and kept the whole move organized. The crew worked hard the entire time and made the day way easier than I expected. Everything showed up in perfect…

Great priceBusiness & corporate-related movingSmall furniture movingInterstate moving
Eduardo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was dreading move day because I’ve been so busy lately, but I’m really glad I chose fresh start. Rico and his team — David and Angel — made the entire transition seamless. They were punctual, gave me a heads up before arriving, and were extremely flexible with my schedule. That alone took a lot of stress off my…

Great priceLocal movingMoving-related packingOversized-item moving

Price

$633-21% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 35%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving54$556–$1.4k
Small furniture moving27$228–$738
Furniture disassembly16—
Oversized-item moving12$135–$556
Interstate moving11$1.7k–$4.9k
Furniture assembly11—
Moving-related packing11$403–$1.4k
Business & corporate-related moving5$454–$1.3k

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