Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Friendly Locksmith and Security logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Friendly Locksmith and Security

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 52 locksmiths · 5.0★ from 73 Google reviews

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Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Friendly Locksmith and Security is better than 100% of locksmiths.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Friendly Locksmith and Security is better than 99% of locksmiths.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Friendly Locksmith and Security is better than —% of locksmiths.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Friendly Locksmith and Security is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Friendly Locksmith and Security is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Friendly Locksmith and Security is better than —% of locksmiths.–
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Reviews for your job

Customers hired Friendly Locksmith and Security for 8 kinds of job.

Friendly Locksmith and Security for building lockouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Building lockouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Building lockouts”

Nimu9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

This team is incredibly responsive and quick- they're friendly and well priced for SF!

Paid $100–150Reasonable priceBuilding lockoutsSafe lock install, open & repair
Cate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Accidentally locked myself out of my apartment and they arrived and got me back in within an hour! Great service, good prices, would recommend!

Paid $50–100Reasonable priceBuilding lockouts
Lanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service! They responded within minutes and was able to get my door open quickly with minimal damage. Lisa was Very prompt, professional, and efficient. I really appreciated the quick response and quality of service. Highly recommend!

Great priceBuilding lockouts
Ken10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Vselod quickly returned my call within 5 minutes after requesting his services on Yelp. He arrived within 5 minutes and started working right away. Had problems picking lock but I gave him permission to and to drill lock because I was going to replace it with matching Smart lock anyways. He matched the Amazon price…

Paid $100–150Reasonable priceBuilding lockouts
GlenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

These guys are awesome. No nonsense, to the point, and got the job done. I was locked out of my apartment and 2 other locksmiths failed to get the door open and one wanted to charge me $350. Friendly Locksmith came in 15 minutes after I texted the address and got it open for $100 where the other two failed. So…

Reasonable priceBuilding lockouts
Kenji1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Vsevolod arrived extremely quickly and got me back into my apartment in 5 seconds tops. Highly recommend.

Great priceBuilding lockouts
Jon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing service. He arrived within minutes to the Outer Richmond. Despite the fact that the door needed 2 locks taken care of, I was still charged the original quote for one. His patience was phenomenal and was super helpful during a stressful time. All of this was after 8pm on a Friday night. He was prompt,…

Paid $50–100Great priceBuilding lockouts
Aleksandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent locksmith service! I’ve used Friendly Locksmith and Security multiple times for our properties on Sutter Street and 9th Street in San Francisco, and the experience has always been fantastic. He is extremely responsive, reliable, and professional—even late at night during unexpected lockouts! He always goes…

Reasonable priceBuilding lockoutsSafe lock install, open & repairLock rekeying
FemkeLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful locksmith in Nob Hill. Very friendly and responsive when I locked myself out. I highly recommend!

Paid $50–100Building lockouts

Price

$132-12% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying10$114–$282
Building lockouts9$96–$173
Safe lock install, open & repair9$81–$282
Security door locks3$115–$191
Car lockouts3$81–$132
Car digital & remote key reprogramming2$111–$272
New key fob creation2$121–$324
Door lock & bolt hardware installation2$143–$323

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