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Friendly Locksmith and Security

Locksmith · Daly City, CA · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 52 locksmithsPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 73 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
33%reviews answered by the owner
$132typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Friendly Locksmith and Security at a glance

Customers consistently describe the locksmith as responsive, punctual, and reasonably priced, often noting quick arrival times for lockouts and efficient handling of rekeying, deadbolt replacements, and smart lock installations. Reviewers highlight clear communication, professional demeanor, and the ability to resolve complex issues like damaged locks or key copying with minimal damage. The high rating reflects satisfaction with the speed of service and the competitive cost compared to other local providers.

  • Google rating: 5.0 out of 5 from 73 reviews (100% five-star).
  • Reviews on this page: 73 Google reviews (70 with written comments, 15 with photos).
  • Owner responses: the business replied to 33% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Locksmith serving Daly City, California.

Data from Google, last updated November 10, 2026.

Score profile vs other locksmiths

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 100 (median 94)Reliability: 99 (median 91)Value: 100 (median 100)Momentum: 100 (median 100)
This companyLocksmiths median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Friendly Locksmith and Security: 100/100 on this factor. Category median: 94.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Friendly Locksmith and Security: 99/100 on this factor. Category median: 91.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Friendly Locksmith and Security: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Friendly Locksmith and Security: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

73 Google reviews we collected

  • 5 stars73100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 70 written reviews

  • Praise18999%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1352%
  • Reasonable1248%
  • Overpriced00%
  • Not sure00%
$132-12% vs typical locksmiths

Middle half of what 16 customers paid ($101–$211) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response5529%
  • Staff & attitude3820%
  • Would recommend3116%
  • Quality & results2614%
  • Price & value2312%
  • Communication95%
  • Honesty & trust84%

What customers talk about

We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “This team is incredibly responsive and quick- they're friendly and well priced for SF!”
  • “Friendly Locksmith was super responsive and able to do the work quickly and at a super reasonable price.”
  • “I highly recommend this company and would definitely use them again!”
  • “I had a wonderful experience with Friendly Locksmith and Security!”
  • “Very reasonable pricing for the quality and promptness of service.”
  • “He was transparent about the price upfront and answered all my questions.”
  • “He is extremely responsive, reliable, and professional—even late at night during unexpected lockouts!”

People customers mention

  • Simon 4 reviews
  • Francisco 4 reviews
  • Vsevolod 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Friendly Locksmith and Security for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Nimu9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

This team is incredibly responsive and quick- they're friendly and well priced for SF!

Paid $100–150Reasonable priceBuilding lockoutsSafe lock install, open & repair
Kieren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I needed to rekey locks on two separate doors so they fit the same key. Friendly Locksmith was super responsive and able to do the work quickly and at a super reasonable price. Great communication and easy to work with. Will definitely be using them again!

Paid $100–150Great priceLock rekeying
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I had a wonderful experience with Friendly Locksmith and Security! I needed help with my mailbox lock, and the technician arrived even earlier than scheduled. He was extremely polite, professional, and efficient. He completed the job in just five minutes, and the price was great!! Excellent service from start to…

Paid $100–150Great priceService not listed
Cate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Accidentally locked myself out of my apartment and they arrived and got me back in within an hour! Great service, good prices, would recommend!

Paid $50–100Reasonable priceBuilding lockouts
ShaneLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Vsevolod (aka Simon) came out in the evening on an after hours call when I wasn't able to replace my deadbolt. It was too badly damaged. He had a replacement in his van and rekeyed it as well. Very reasonable pricing for the quality and promptness of service. I would not hesitate recommending him for any locksmith jobs big or small.

Paid $150–200Reasonable priceSecurity door locks
toofless2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Super fast and easy! Bro is the goat, he showed up early and gave me a great price on 2 new keys for my car. He was transparent about the price upfront and answered all my questions.

Customer photo from toofless's review
Paid $350–400Reasonable priceCar lockoutsCar digital & remote key reprogrammingNew key fob creation

Photos

Customer reviews

5.0 ★★★★★ 73 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nimu Sidhu9 reviewsTotal number of Google reviews Nimu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This team is incredibly responsive and quick- they're friendly and well priced for SF!

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Building lockouts, Safe lock install, open & repair
Kieren Sullivan4 reviewsTotal number of Google reviews Kieren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed to rekey locks on two separate doors so they fit the same key. Friendly Locksmith was super responsive and able to do the work quickly and at a super reasonable price. Great communication and easy to work with. Will definitely be using them again!

  • Price assessment: Great price
  • Price: $100–150
  • Services: Lock rekeying
Monica Melsness2 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience with Friendly Locksmith and Security! I needed help with my mailbox lock, and the technician arrived even earlier than scheduled. He was extremely polite, professional, and efficient. He completed the job in just five minutes, and the price was great!! Excellent service from start to finish. I highly recommend this company and would definitely use them again!

  • Price assessment: Great price
  • Price: $100–150
  • Services: Service not listed
Wing LemLocal Guide · 16 reviewsTotal number of Google reviews Wing has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa was good and fast.

Chel Rose2 reviewsTotal number of Google reviews Chel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa and Simon were wonderful!! they were so quick and accurate and were able to get my lock issue resolved quickly- very kind and very patient. Really appreciated their service!

Christopher Roach1 reviewTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Simon and Lisa were excellent! Prompt, courteous, and clear. Great locksmith for San Francisco and the Diamond Heights neighborhood.

  • Price assessment: Reasonable price
  • Services: Lock rekeying, Security door locks
Cate Mann2 reviewsTotal number of Google reviews Cate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Accidentally locked myself out of my apartment and they arrived and got me back in within an hour! Great service, good prices, would recommend!

  • Price assessment: Reasonable price
  • Price: $50–100
  • Services: Building lockouts
Shane ChaoLocal Guide · 121 reviewsTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Vsevolod (aka Simon) came out in the evening on an after hours call when I wasn't able to replace my deadbolt. It was too badly damaged. He had a replacement in his van and rekeyed it as well. Very reasonable pricing for the quality and promptness of service. I would not hesitate recommending him for any locksmith jobs big or small.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Security door locks
Celia Rifkin1 reviewTotal number of Google reviews Celia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service, prompt, after sending a photo of lock, came with all the necessary parts to fix my lock.

  • Price assessment: Reasonable price
toofless2 reviewsTotal number of Google reviews toofless has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super fast and easy! Bro is the goat, he showed up early and gave me a great price on 2 new keys for my car. He was transparent about the price upfront and answered all my questions.

  • Price assessment: Reasonable price
  • Price: $350–400
  • Services: Car lockouts, Car digital & remote key reprogramming, New key fob creation

Friendly Locksmith and Security on Google Maps →

Business details