iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 52 locksmithsiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★453 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
$146typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers for Guy the Locksmith Inc report a 5/5 rating from 453 reviews, with the owner responding to 88% of feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services including car key replacement, lock rekeying, and door repairs. While most praise the efficient and professional service, low-star excerpts mention a condescending attitude and an instance where a smart lock was damaged during an entry attempt, resulting in additional replacement costs.
Google rating: 5.0 out of 5 from 453 reviews (99% five-star).
Reviews on this page: 452 Google reviews (393 with written comments, 5 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 30, 2026.
Service: Locksmith serving Daly City, California.
Data from Google, last updated November 10, 2026.
Score profile vs other locksmiths
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
guy the locksmith IncLocksmiths median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.guy the locksmith Inc: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.guy the locksmith Inc: 95/100 on this factor. Category median: 91.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.guy the locksmith Inc: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.guy the locksmith Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.guy the locksmith Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.guy the locksmith Inc: 87/100 on this factor. Category median: 81.A
87
Bar = this company · dark tick = category median.
Star ratings
452 Google reviews we collected
5.0of 5
5 stars44799%
4 stars20%
3 stars10%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 393 written reviews
99%praise
Praise91899%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2860%
Reasonable1940%
Overpriced00%
Not sure00%
$146-3% vs typical locksmiths
Middle half of what 25 customers paid ($121–$255) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response26429%
Staff & attitude19621%
Would recommend14416%
Price & value12514%
Quality & results10011%
Honesty & trust708%
Communication253%
What customers talk about
We read 393 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He had a remote key fob right in his car was on time and even said he’d follow up with me when I received the additional key fob to help me pair it with my car.”
“He's very professional, knowledgeable and amiable.”
“Overall, we were very happy with the quality of his work and would definitely recommend Guy The Locksmith to anyone looking for a punctual, knowledgea…”
“His pricing was fair, and he was friendly, talkative, and easy to work with throughout the entire visit.”
“…me copies and just took care of me when everybody else was trying to overcharge me!…”
“Our company has been working with Guy for many years, and he has consistently provided outstanding service.”
“Along the way he identified some other minor fixes, door stopper, damaged lock plate”
“Guy was honest and straightforward in explaining the problem.”
“Quick response time, clear communication, efficient neat work, and excellent professionalism.”
People customers mention
Fast4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired guy the locksmith Inc for 8 kinds of job. Pick one to see what they paid and said.
Shirley1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I'm very satisfied with the patio door lock repacement Guy did. Had my pa0tio door lock fixed not too long ago by another locksmith but the job wasn't done well so the lock broke. Guy was honest and straightforward in explaining the problem. I will definitely hire him for any future locksmith jobs. He's very…
notary01Local Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Guy is the greatest locksmith!!!
Guy even went to our residence to create a duplicate of my Camry ignition key, which he accomplished in half an hour!!!
Paid $350–400Great priceCar key copying
Rosie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I was locked out of my car and had lost my car keys but Guy got me back up and running within 15 minutes. He even advised me that I could recover the cost from AAA, as it is one of their benefits. He didn’t have a remote for me but recommended ordering it from Amazon and showed me how to code it. He also offered to…
Eileen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Guy is incredible. The nicest person you ever wanna meet and so good at his job he even taught me about how to be safer when I’m getting in The car to only open the one door. He had a remote key fob right in his car was on time and even said he’d follow up with me when I received the additional key fob to help me…
JennLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Quick response time and easy to work with! Reduced his rate when the problem was more easily solved and made improvements on the fly to existing issues. Great to work with!
Paid $50–100Reasonable priceBuilding lockouts
Becky4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Tried to fix the problem by video first without charging me- but we determined the actual part needed to be replaced. He arrived on time and was efficient. Fixed both locks and did an excellent job. Very professional.
I'm very satisfied with the patio door lock repacement Guy did. Had my pa0tio door lock fixed not too long ago by another locksmith but the job wasn't done well so the lock broke. Guy was honest and straightforward in explaining the problem. I will definitely hire him for any future locksmith jobs. He's very professional, knowledgeable and amiable. I highly recommend you try him out..
Price assessment: Great price
Price: $50–100
Services: Repair hardware
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 4 years ago
Thank you
notary01 “notary01”Local Guide · 7 reviewsiTotal number of Google reviews notary01 has written across all businesses on Google Maps, not just this one.
Guy is the greatest locksmith!!!
Guy even went to our residence to create a duplicate of my Camry ignition key, which he accomplished in half an hour!!!
Price assessment: Great price
Price: $350–400
Services: Car key copying
Response from the owner · 4 years ago
Thank you so much
Rosie Tejada7 reviewsiTotal number of Google reviews Rosie has written across all businesses on Google Maps, not just this one.
I was locked out of my car and had lost my car keys but Guy got me back up and running within 15 minutes. He even advised me that I could recover the cost from AAA, as it is one of their benefits. He didn’t have a remote for me but recommended ordering it from Amazon and showed me how to code it. He also offered to come out and program it for me if I had any difficulty. Guy took the stress out of a stressful situation and was super friendly. Talk about convenient. I highly recommend Guy!
Price assessment: Reasonable price
Price: $100–150
Services: Car lockouts, Car key copying
Response from the owner · a week ago
Thank you so much my pleasure to help you
Eileen Gordon4 reviewsiTotal number of Google reviews Eileen has written across all businesses on Google Maps, not just this one.
Guy is incredible. The nicest person you ever wanna meet and so good at his job he even taught me about how to be safer when I’m getting in The car to only open the one door. He had a remote key fob right in his car was on time and even said he’d follow up with me when I received the additional key fob to help me pair it with my car. He also gave me an invoice to send to my insurance and I got $150 off doing so. I highly recommend this gentleman.
Price assessment: Great price
Price: $150–200
Services: Car key copying, New key fob creation
Response from the owner · 2 weeks ago
Thank you so much appreciate it
Cindi Tsai1 reviewiTotal number of Google reviews Cindi has written across all businesses on Google Maps, not just this one.
Guy is friendly and very knowledgeable. He knows exactly how to fix my lock. He was prompt on arrival. I sent him photos of what I need to fix and he quoted me a price over the phone. Job well done!
Price assessment: Reasonable price
Services: Installation
Response from the owner · 2 weeks ago
Thank you so much my pleasure to help you
Jonathan H3 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Fast, Helpful, Professional
I called Guy in the morning about a lock issue at my rental property, and he fit me in the same day. He even called me from Home Depot to make sure we got the correct parts, which saved me time and guesswork. He gave me a clear quote on the spot, and the work was professional and done right. I'd recommend Guy the Locksmith to anyone who needs a reliable locksmith.
Price assessment: Reasonable price
Services: Installation, General lock installation, Door lock & bolt hardware installation
Response from the owner · a month ago
Thank you so much my pleasure to help you. I appreciate it.
Jeffy YaoLocal Guide · 9 reviewsiTotal number of Google reviews Jeffy has written across all businesses on Google Maps, not just this one.
We had a great experience with Guy The Locksmith! I scheduled the appointment with him about a week in advance via text, and he was punctual and arrived right on time.
He rekeyed three locks in our house so they could all use the same key and also replaced an old lock on our backyard door with a new one, which he was able to supply for us.
What really stood out was his attention to detail. While working on our front door, he noticed that the lock wasn’t striking correctly and that we had to push the door inward before we could slide the lock into place. I hadn’t even asked him to address this, but he took the extra time to adjust and align the door/hinge so the lock now closes and engages properly. We really appreciated him going above and beyond instead of just completing the work we originally requested.
His pricing was fair, and he was friendly, talkative, and easy to work with throughout the entire visit. He also gave us some helpful suggestions for improving the weatherproofing around our front door in the future.
Overall, we were very happy with the quality of his work and would definitely recommend Guy The Locksmith to anyone looking for a punctual, knowledgeable, honest, and helpful locksmith.
Price assessment: Great price
Services: Lock rekeying, Door lock & bolt hardware installation
Response from the owner · a month ago
Wow thank you so much my pleasure to help you. I appreciate it.
Wendell Ching12 reviewsiTotal number of Google reviews Wendell has written across all businesses on Google Maps, not just this one.
