Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Ace Locksmith SF 4.9 out of 5 stars, noting the owner responds to all feedback. Customers frequently praise fast arrival times, clear communication, and fair pricing for services like lock replacement, rekeying, and vehicle lockouts. While many describe the technicians as professional and efficient, some lower-rated reviews criticize unexpected fees added after initial phone quotes and note that the business operates as a mobile service without a permanent storefront.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
233 Google reviews we collected
Phrases our text analysis found in 221 written reviews
Price verdicts customers left with their Google review
Middle half of what 52 customers paid ($179–$340) · gold mark = category median.
How often each topic comes up in the written reviews
We read 221 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The locksmith came fast on a short notice, identified the problem and fixed it and did everything with great attitude!”
“If you’re looking for a friendly and professional locksmith, Ace are the best in San Francisco and the Bay Area!”
“Will definitely recommend it to anyone needs a locksmith”
“Alex was very friendly, on-time and did great work!”
“Price is fair and hopefully I won’t need their service again, but if I do, I’ll call Alex!”
“Ripoff, make sure you get a quote on the phone first.”
“He was incredibly quick, reliable, and professional.”
“He showed up on time and with great communication and made the replacement/reprogramming experience easy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Ace Locksmith SF for 8 kinds of job. Pick one to see what they paid and said.
Very smooth assistance replacing my old smart key for our Prius. He showed up on time and with great communication and made the replacement/reprogramming experience easy. Recommended!
Alex was great! He was incredibly quick, reliable, and professional. I was locked out of my apartment and from the time I called to the time I was back inside, it took about 30 minutes. He responded quickly and handled everything efficiently. I really appreciated his help and would highly recommend Alex to anyone in need of a reliable locksmith!
Needed to change out two deadlocks after losing the keys. Call around after Googling and found Alex on my second call. This wasn’t an emergency but he came over within 2 hours and had the job completed in less than an hour. He is very personable and professional.
Very good same day service. Replaced and installed a front lock gate that was not working. Efficient and fast work.
Arrived so quickly, opened both doors for me with a lot of creativity and luck. Super appreciative!
Fast friendly and great quality service. Called to have a ground floor broken lock replaced and had the work completed same day. We will definitely call Alex for all our future projects. Highly recommend especially for anyone in Mission Dolores neighborhood in need of a great locksmith.
| Job | Reviews | Category typical |
|---|---|---|
| Building lockouts | 38 | $96–$173 |
| Lock rekeying | 17 | $114–$282 |
| Door lock & bolt hardware repair | 13 | $168–$248 |
| Safe lock install, open & repair | 13 | $81–$282 |
| Door lock & bolt hardware installation | 9 | $143–$323 |
| Car digital & remote key reprogramming | 6 | $111–$272 |
| Car lockouts | 5 | $81–$132 |
| Security door locks | 5 | $115–$191 |
4.9 ★★★★★ 233 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Alex was great! He responded quickly and easily replaced my locks
Thank you Jason , glad we could help with your locks Thanks for choosing Ace locksmith SF
Very good service and good price too! The locksmith came fast on a short notice, identified the problem and fixed it and did everything with great attitude! If you’re looking for a friendly and professional locksmith, Ace are the best in San Francisco and the Bay Area! Will definitely recommend and use again👍🏼🙏
Thank you, Li were glad we could get there in short nitice, thank you for recommending Ace locksmith SF , we will be happy to help anytime with emergency locksmith services
He was so helpful to me when I needed help with my van. We figured it out that the steering wheel lock was preventing me from turning the key and that I didn't need a locksmith. However, I really appreciated that he was not just going to come charge me. He was going to help me solve the problem whether or not it meant he made any money. The best kind of service.
Thank you, James. Always happy to help. Anytime you’ll need a Locksmith we’re glad to provide Service.
Arrived very fast! So easy, thank you!
Thank you!
Very smooth assistance replacing my old smart key for our Prius. He showed up on time and with great communication and made the replacement/reprogramming experience easy. Recommended!
Thank you, Eric glad we could make replacing and programming your Prius smart key easy showing up on time and keeping you informed are priorities for us, appreciate you highlighting both . Thanks for choosing Ace Locksmith SF and recommending us! Whenever you need a spare car key, smart key replacement or any other Locksmith needs in San Francisco we’re happy to help
My old front door lock finally gave up the ghost this afternoon. I needed to leave the house and realized I couldn’t lock the door. I called Ace and spoke with Alex, who informed me he could be here in 10-15 minutes! He quickly determined that the lock needed to be replaced and replaced it within minutes. It was surprisingly efficient service and Alex was friendly and professional. I will definitely call Ace if I ever need a locksmith again.
Thank you Shireen for the honest feedback, glad i could help you with the lock change service today , thank you for choosing Ace Locksmith SF
Alex is an absolute dream. We needed to replace quite a few locks/deadbolts/door handles in our house and he made the whole process as painless as possible. Fair prices and great work!
Thank you so much, Miriam, for your wonderful review! It was a pleasure helping you with your home’s lock and hardware upgrades. At Ace Locksmith SF, we take pride in providing professional lock replacement, deadbolt installation, and rekeying services and a hassle-free experience. We’re glad we could make the entire process smooth and easy for you. We truly appreciate your trust and recommendation, and we’re always here whenever you need a reliable locksmith in San Francisco!
Easy to work with it only took a few minutes to open the door. Thank you, Alex
Thank you for the feedback , glad we could help you with the lockout situation quickly. Thank you for choosing Ace Locksmith SF
I got locked out in Daly City Alex Came quickly and let me inside The service was really good and the price was great Will definitely recommend it to anyone needs a locksmith
Thank you Nane for the review Appreciate your business with Ace Locksmith , glad we could help and get you back inside quick
Adam was great the price was amazing the service was fast and he change the locks so professionally
Thank you for the feedback , We truly appreciate your business with Ace Locksmith SF
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
