Experts Reviews · Company report
Frontier Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Frontier Automotive

Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 5.0★ from 94 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Frontier Automotive is better than 100% of auto repair shops.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Frontier Automotive is better than 98% of auto repair shops.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Frontier Automotive is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Frontier Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Frontier Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Frontier Automotive is better than —% of auto repair shops.–
—

Reviews for your job

Customers hired Frontier Automotive for 8 kinds of job.

Frontier Automotive for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#97 / 457
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “General repairs & maintenance” · showing 20

JLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Honest, fast, and reliable. Kody is a fantastic mechanic. Worked with me and helped me understand anytime I had questions. Really went above and beyond, do t go anywhere else.

Great priceGeneral repairs & maintenance
EricLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great knowledgeable service and availability!!!

Great priceGeneral repairs & maintenanceVehicle InspectionService not listed
Ezra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very clean welds on my exhaust and great service within a short time.

Great priceGeneral repairs & maintenance
ChrisLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

pleasure working with a mechanic that knew what he was doing very professional. Also had great communication explaining everything. I really felt like he went above and beyond to make sure that he took care of all of our mechanic needs and address our concerns. I would highly recommend him to friends and family,…

General repairs & maintenance
k1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent customer service. I will continue to take both my vehicles to him for service

Customer photo from k's reviewCustomer photo from k's review
Reasonable priceGeneral repairs & maintenanceAir conditioningService not listed
JoLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

i’m from utah and was driving home from the oregon beach when my 2015 Subaru started to “ gallop” like a horse. i felt like the transmission was slipping. i was referred to Kody from Frontier Automotive. I drove home with a rental while Kody had my car for a week. i can not express in words how thankful i was that…

Reasonable priceTransmissionSteering & suspension repairGeneral repairs & maintenance
Elaine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cody was impressive! Listened to the information I was trying to explain and reacted with knowledge and kindness. My trust in him and his experience goes above and beyond. I brought in my truck that needed much work and Cody has worked with me in getting it done in increments with expertise. I very much appreciate…

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementElectrical
humphrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

frontier automotive provide a great and personalized service to the customer.Kody goes above and beyond what you need and what may be on the horizon and ways to mitigate those repairs

Great priceGeneral repairs & maintenance
Antonio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great customer service and friendly environment. Very knowledgeable, you won’t be dissatisfied.

Reasonable priceGeneral repairs & maintenance
Jer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service, the work my car needed was extensive, Kody at frontier automotive did a very good job repairing my vehicle and did so in a timely manner.

Great priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

If you are looking for a truly skilled auto mechanic, I highly recommend Frontier Automotive. We’ve trusted them with both our Ford F-150 and our Subaru, and the results have been phenomenal. My Subaru was losing power and leaking oil, but they performed an engine rebuild that actually runs better than it has for…

General repairs & maintenanceAuto engine diagnosticEngine repair
Tyler9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My parents and I have taken all four of our vehicles to Frontier, 3 Chrysler/Dodge vans and a 90's Acura Integra. All have been repaired excellently and with excellent communication including pictures of repairs before, during, and after. Frontier is very thorough with analysis and let you know what is needed now,…

TransmissionSteering & suspension repairGeneral repairs & maintenance
JonLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had an issue with my truck, it was making a weird sound. I called around for the best price, because I didn't want to pay too much. Kody at frontier automotive was so helpful, he answered my questions, but suggested I bring my truck in to be looked at. There were some issues, but Kody only focused on the most…

Great priceGeneral repairs & maintenance
Alexandria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They do a great job! I’ve always been happy with their service and have gone to them more than once.

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Kaitlin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

GREAT communication!!! Great details and pictures of the issues and solid recovery plan placed to get all my problems fixed. Very good at helping me understand the concerns and issues with my car. Very Detail Oriented and very fare priced. THANK YOU I am definitely coming here with all my problems.

Great priceGeneral repairs & maintenanceVehicle Inspection
josephLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

These guys are absolutely amazing! Got me in immediately for diagnosis, and had a complex job done within 24 hours of my initial contact! Highly recommend!

Great priceGeneral repairs & maintenance
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very thorough and informative inspection. Pricing was good and the work was fast. Trustworthy and professional.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Lona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Absolutely amazing!

General repairs & maintenance
King3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kody is amazing and really knows how to keep focus on the important parts of your car. When I had denied some things he listed out the important things that need to be addressed first. Which I really appreciated to understand what to focus on. I came back to get more work done and he was excellent. It was done it a…

Reasonable priceGeneral repairs & maintenanceElectricalVehicle Inspection
DennisLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cody is very nice and friendly and made my car look brand new, thanks for your service cody

General repairs & maintenance

Show more general repairs & maintenance reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with