Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Frost Aesthetics & Wellness logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%92+14Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Frost Aesthetics & Wellness

Mesa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 151 medical spas · 5.0★ from 316 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Frost Aesthetics & Wellness is better than 97% of medical spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Frost Aesthetics & Wellness is better than 94% of medical spas.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Frost Aesthetics & Wellness is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Frost Aesthetics & Wellness is better than 92% of medical spas.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Frost Aesthetics & Wellness is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Frost Aesthetics & Wellness is better than —% of medical spas.–
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Reviews for your job

Customers hired Frost Aesthetics & Wellness for 8 kinds of job.

Frost Aesthetics & Wellness for laser hair removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Laser hair removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Laser hair removal”

Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I truly cannot say enough good things about Frost Aesthetics & Wellness. I’ve trusted Emily and her team with my skin for the past SIX years, and the transformation has been incredible. Over the years, I’ve had Botox, Dysport, lip filler, microneedling, Moxi laser, vampire facials, hair PRP, and under-eye PRP—and I…

Reasonable priceLip fillersHydraFacialLaser hair removal
Jaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Scott & the Frost team were incredible! Scott went over all my results and explained everything in detail for me to understand. Highly recommend !

Great priceBBL photo facialLaser hair removalService not listed
Tania6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

For all those of you looking for an amazing med-spa! Look no further! I have been going to “Frost” for a year and have enjoyed multiple treatments and have been so impressed with the results!! All staff is friendly and down to earth.5 stars! Highly recommend! I could go on and on about how much I love the…

Dysport treatmentHydraFacialLaser hair removal
Isabella11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best aesthetics office in the valley!! I love all the girls in the office, they treat you like family and give you the best experience and treatments. I couldn't recommend anyone more!!

BOTOX treatmentsDermaplaningDysport treatment
Rene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m extremely happy with my laser hair removal treatments! I’ve noticed a significant decrease after even the first treatment! It’s fast and painless and I highly recommend it! Who needs to shave when you can laser it all away!

Laser hair removal
muneca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the best office ever!

Laser hair removalMicroneedling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 33%Overpriced 13%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dysport treatment25—
Microneedling24—
HydraFacial21—
Lip fillers13—
BBL photo facial12—
BOTOX treatments10—
Dermaplaning9—
Sculptra treatments7—

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