Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Frost Aesthetics & Wellness logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%92+14Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Frost Aesthetics & Wellness

Mesa, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 151 medical spas · 5.0★ from 316 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Frost Aesthetics & Wellness is better than 97% of medical spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Frost Aesthetics & Wellness is better than 94% of medical spas.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Frost Aesthetics & Wellness is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Frost Aesthetics & Wellness is better than 92% of medical spas.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Frost Aesthetics & Wellness is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Frost Aesthetics & Wellness is better than —% of medical spas.–
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Reviews for your job

Customers hired Frost Aesthetics & Wellness for 8 kinds of job.

Frost Aesthetics & Wellness for PRP facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “PRP facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 23

All 4 Google reviews tagged “PRP facial”

Isabella11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best aesthetics office in the valley!! I love all the girls in the office, they treat you like family and give you the best experience and treatments. I couldn't recommend anyone more!!

BOTOX treatmentsDermaplaningDysport treatment
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the moment I arrived, I felt cared for by every person I encountered. The staff is so incredibly friendly and knowledgeable. Emily is one of the nicest people I have ever met. Her honesty and knowledge was so refreshing. I’m fresh out of my treatments and CANNOT wait to see my results!!!!

BBL photo facialMicroneedlingPRP facial
Catherine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent experience from the minute you step into the office. The front desk is super friendly and helpful. Kayleigh, one of the esthetician’s, is very knowledgeable and was able to help me determine the best game plan to achieve the results I was looking for. Emily is a highly talented injector who was happy to…

BBL photo facialMicroneedlingPRP facial
Brandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can not recommend Emily Frost Aesthetics enough! I have received multiple treatments by Emily, Kaylee and Larissa and I could not be more happy with my results. All of the women are amazing at what they do and they always make you feel confident and beautiful. The front office girls are so sweet and kind. The…

BOTOX treatmentsHydraFacialLip fillers

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 33%Overpriced 13%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dysport treatment25—
Microneedling24—
HydraFacial21—
Lip fillers13—
BBL photo facial12—
BOTOX treatments10—
Dermaplaning9—
Sculptra treatments7—

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