Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Full Steam Ahead Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Full Steam Ahead Carpet Care

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 222 Google reviews

📞 Call (512) 774-7012Request a call backWebsite ↗

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Full Steam Ahead Carpet Care is better than 100% of steam cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Full Steam Ahead Carpet Care is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Full Steam Ahead Carpet Care is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Full Steam Ahead Carpet Care is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Full Steam Ahead Carpet Care is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Full Steam Ahead Carpet Care is better than —% of steam cleaning services.–
—

Reviews for your job

Customers hired Full Steam Ahead Carpet Care for 5 kinds of job.

Full Steam Ahead Carpet Care for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$390
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Carpet steam cleaning” · showing 20

Ralph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

ALL GREAT!!!! . MICHEAL THANK YOU VERY MUCH!!!!. GOD BLESS YOU WITH YOUR HELP . WE SURE NEEDED IT ALOT. GOD BLESS /DIOS TE BENDIGA .

Paid $200–250Reasonable priceCarpet steam cleaning
TimLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve used Full Steam Ahead multiple times over the years. Always quick turnaround, excellent work and fair price. I highly recommend.

Reasonable priceCarpet steam cleaning
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maikel was incredibly professional and did an amazing job in our home. After just moving in, we discovered that our carpets had a lot of pet urine stains. Maikel got them all up and it’s like the carpets are new again. I’d absolutely recommend.

Customer photo from Jessica's reviewCustomer photo from Jessica's review
Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Marie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We really appreciated the personal service of this owner operated company. Maikel was super nice, efficient, and does great work. We will definitely ask him to do our next cleaning!

Reasonable priceCarpet steam cleaning
Victoria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had 2 bedrooms with pet stains and 1 area rug cleaned. Mikael was communicative before, during and after the scheduled job- responsive and attentive. I am thrilled with the results and pricing was fair and competitive.

Paid $300–350Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Wow, Full Steam Ahead knocked my socks off, again and again! I didn't believe the carpet in our rental unit would come clean again. The carpet actually looks new. The price was right, the value amazing, and the service was over the top. Highly recommended! NOTE: I posted this review 2 years ago and they just cleaned…

Paid $400–450Great priceGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service, I would highly recommend. They arrived on time and we’re done quickly and efficiently and they did a great job.

Paid $300–350Reasonable priceCarpet steam cleaningPet stain & odor removal
SpencerLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Reasonable price for great work. I’ll be using this service again. Been a repeat customer for 3 years now. Maikel always does a great job. Support your local small business owners!

Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
AlisonLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fabulous service and quick and responsive. Much cheaper than taking large scale rugs in to get cleaned.

Paid $350–400Reasonable priceCarpet steam cleaningArea rug cleaning
Katelyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing! Would recommend to anyone looking for carpet or upholstery cleaning!!

Great priceCarpet steam cleaningUpholstery cleaning
Lauren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maikel with Full Steam Ahead Carpet Care was very responsive and got the job done promptly and efficiently! I am SUPER impressed with the attention to detail, stain removal, and the most importantly the way my carpet looks better than brand new. I will 1000% be using this company again and adding to my vendor list

Customer photo from Lauren's review
Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Milena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely amazing service! Best carpet restoration company. I highly recommend.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Lina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Full Steam Ahead was nothing short of exceptional. Maikel was very attentive to me and the needs of my house and gave excellent service and advice for the future. I will be calling again!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, you pay for what you get. Great results and service

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Vanessa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great and easy communication- overall great service! Carpet looks and smells brand new! Highly recommend!! :)

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
stacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
RaquelLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Maikel did a great job! Our carpets, sectional couch and rug looks show room new. Also provided good tips on how to best treat minor spills in the future. Excellent customer service and quality treatments and at a very fair price. Highly recommend!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AaronLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

2nd time using. Always great!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, friendly, fast, and great job overall! I was very happy using Full Steam Ahead.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Maikel. He is professional and punctual. Our carpets came out looking great!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more carpet steam cleaning reviews (15 more) →

Price

$274-8% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 88%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning65$170–$359
Upholstery cleaning50$196–$359
Pet stain & odor removal44$203–$385
Area rug cleaning37$164–$359
Carpet steam cleaning34$170–$390

Compare with

Coconut Cleaning Co. logoCoconut Cleaning Co.Experts Score 99Austin · 4.98★Austin Cleaning Service logoAustin Cleaning ServiceExperts Score 98Austin · 4.98★Hart's Steam Cleaning logoHart's Steam CleaningExperts Score 96Austin · 4.97★