Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers for this Austin carpet cleaning service consistently highlight professional communication, punctuality, and fair pricing. Customers frequently mention successful removal of pet stains and old dirt from carpets, rugs, and upholstery, noting that the work leaves surfaces looking new. The business is described as responsive, efficient, and owner-operated, with many clients returning for repeat services. No recurring criticisms appear in the provided five-star excerpts.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
222 Google reviews we collected
Phrases our text analysis found in 162 written reviews
Price verdicts customers left with their Google review
Middle half of what 11 customers paid ($183–$360) · gold mark = category median.
How often each topic comes up in the written reviews
We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always quick turnaround, excellent work and fair price.”
“Maikel was incredibly professional and did an amazing job in our home.”
“Maikel was super nice, efficient, and does great work.”
“Would recommend to anyone looking for carpet or upholstery cleaning!”
“I am thrilled with the results and pricing was fair and competitive.”
“Mikael was communicative before, during and after the scheduled job- responsive and attentive.”
“Maikel was kind, honest and informative and did a great job!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Full Steam Ahead Carpet Care for 5 kinds of job. Pick one to see what they paid and said.
ALL GREAT!!!! . MICHEAL THANK YOU VERY MUCH!!!!. GOD BLESS YOU WITH YOUR HELP . WE SURE NEEDED IT ALOT. GOD BLESS /DIOS TE BENDIGA .
Had 2 bedrooms with pet stains and 1 area rug cleaned. Mikael was communicative before, during and after the scheduled job- responsive and attentive. I am thrilled with the results and pricing was fair and competitive.
Wow, Full Steam Ahead knocked my socks off, again and again! I didn't believe the carpet in our rental unit would come clean again. The carpet actually looks new. The price was right, the value amazing, and the service was over the top. Highly recommended! NOTE: I posted this review 2 years ago and they just cleaned…
Great service, I would highly recommend. They arrived on time and we’re done quickly and efficiently and they did a great job.
Mikael was professional, friendly and quick (as always)! My loveseat looks brand new and smells nice! Thanks Mikael. Until the next!😊
Fabulous service and quick and responsive. Much cheaper than taking large scale rugs in to get cleaned.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 65 | $170–$359 |
| Upholstery cleaning | 50 | $196–$359 |
| Pet stain & odor removal | 44 | $203–$385 |
| Area rug cleaning | 37 | $164–$359 |
| Carpet steam cleaning | 34 | $170–$390 |
5.0 ★★★★★ 222 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
ALL GREAT!!!! . MICHEAL THANK YOU VERY MUCH!!!!. GOD BLESS YOU WITH YOUR HELP . WE SURE NEEDED IT ALOT. GOD BLESS /DIOS TE BENDIGA .
I’ve used Full Steam Ahead multiple times over the years. Always quick turnaround, excellent work and fair price. I highly recommend.
Thanks, Tim. I appreciate you noticing the turnaround and value. – Maikel
Maikel was incredibly professional and did an amazing job in our home. After just moving in, we discovered that our carpets had a lot of pet urine stains. Maikel got them all up and it’s like the carpets are new again. I’d absolutely recommend.
Thank you so much, Jessica! I really appreciate the kind words and recommendation. I am glad I was able to get those pet stains out and make the carpets feel new again. It was a pleasure helping you with your new home!
We really appreciated the personal service of this owner operated company. Maikel was super nice, efficient, and does great work. We will definitely ask him to do our next cleaning!
Thank you so much, Marie! I really appreciate the kind words and your support of my small business. It was a pleasure helping you, and I’ll be happy to take care of your next cleaning!
Had 2 bedrooms with pet stains and 1 area rug cleaned. Mikael was communicative before, during and after the scheduled job- responsive and attentive. I am thrilled with the results and pricing was fair and competitive.
Victoria, it makes me so happy that you liked my work. Thank you so much for your kind words.
Maikel was very professional and CC ČR be d
Marta, thank you so much for the review.
Maikel was awesome—super communicative, efficient, and did great work! Will absolutely use them again.
Thank you so much for the kind words Ryan! I really appreciate you trusting me with your home. I am glad you were happy with the results. Looking forward to helping you again anytime !
Timely. Thorough. Thoughtful.
Thank you, Brook! I appreciate the feedback- timely, thorough and thoughtful is always the goal. Glad I could help, and I’d be happy to work with you again in the future!
Wow, Full Steam Ahead knocked my socks off, again and again! I didn't believe the carpet in our rental unit would come clean again. The carpet actually looks new. The price was right, the value amazing, and the service was over the top. Highly recommended! NOTE: I posted this review 2 years ago and they just cleaned for us again with the same results and level of service. They also cleaned the carpets in our home, with great results. The price for both units was more than fair.
I really appreciate that, Jean. I’m glad I could surprise you again and bring that carpet back to life. – Maikel
Great service, I would highly recommend. They arrived on time and we’re done quickly and efficiently and they did a great job.
Thank you so much for the recommendation! I’m really glad you were happy with the results. I always do my best to arrive on time, work efficiently and treat every home with care. I truly appreciate you choosing Full Steam Ahead carpet care.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
