Personal trainer · Suamico, WI · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 144 personal trainersiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★46 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Function thru Fitness Personal Training, Inc. at a glance
Google reviewers rate Function thru Fitness Personal Training, Inc. five stars based on forty-six reviews, with the owner responding to every comment. Clients frequently cite personalized workouts, neuromuscular therapy, and post-surgical rehabilitation as key services. Recurring themes include knowledgeable staff, clean facilities, and trainers who modify exercises for individual needs and injuries. No low-star reviews are provided, so no specific criticisms are identified in the available excerpts.
Google rating: 5.0 out of 5 from 46 reviews (100% five-star).
Reviews on this page: 46 Google reviews (41 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: January 20, 2026.
Service: Personal Trainer serving Suamico, Wisconsin.
Data from Google, last updated November 3, 2026.
Score profile vs other personal trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyPersonal Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Function thru Fitness Personal Training, Inc.: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Function thru Fitness Personal Training, Inc.: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Function thru Fitness Personal Training, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
5.0of 5
5 stars46100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 41 written reviews
100%praise
Praise31100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude1135%
Would recommend929%
Speed & response516%
Quality & results413%
Honesty & trust26%
What customers talk about
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team at FTF is both knowledgeable and approachable.”
“Highly recommend Function Thru Fitness regardless of where you are at in your health journey!”
“One session, he helped relieve my headache with just a few breathing exercises- results reducing the headache pain within an hour after the session!”
“They did a great job helping me get my mobility back.”
“My trainer, Billy Jo, is knowledgeable, motivating and genuinely invested in helping me get stronger and feel better.”
People customers mention
Glen6 reviews
Ben4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKarla7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I first came to Function Thru Fitness in 2020 following knee surgery based upon a referral. Since then, I have had a couple more surgeries. Each time, Glen provided expert neuromuscular therapy and personalized training. His guidance continues to be instrumental in helping me return to my normal routines and…
JJoe5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Alex and Ben are outstanding trainers at Function Through Fitness.
They show up with great energy, put together challenging workouts, and push me to get better every session. They keep it fun, keep me focused, and help me hit goals I didn’t think I could reach.
If you want trainers who will truly take you to the next level, Alex and Ben are the ones.
AAndrea2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Billy Jo is a pleasure to work with. She is encouraging and motivating. My functional fitness is remarkably improved thanks to her! The space feels private, super clean and everyone is so friendly.
MMary4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I thoroughly enjoy working with Ben! My workouts are personalized and challenging.
BBilly8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Function Thru Fitness is an amazing facility that has a wide range of services for complete wellness! I have a great team of 3 people who have helped me there. John is a great Biomechanics Specialist who is extremely knowledgeable. One session, he helped relieve my headache with just a few breathing exercises-…
DDaniel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Function Thru Fitness is great!
The coaches are incredibly knowledgeable. Every session is purposeful and well-structured.
Highly recommend FTF to anyone wanting to feel better !
I first came to Function Thru Fitness in 2020 following knee surgery based upon a referral. Since then, I have had a couple more surgeries. Each time, Glen provided expert neuromuscular therapy and personalized training. His guidance continues to be instrumental in helping me return to my normal routines and maintain an active lifestyle. The team at FTF is both knowledgeable and approachable. I appreciate the use of modifications and stretching during training to ensure each of my workouts are effective. Heather’s focused massage has helped me stay on track in between training sessions, contributing to my overall well-being. Highly recommend Function Thru Fitness regardless of where you are at in your health journey!
Response from the owner · 9 months ago
Thank you, Karla, for the review!
J
Joe Laufenberg5 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Alex and Ben are outstanding trainers at Function Through Fitness.
They show up with great energy, put together challenging workouts, and push me to get better every session. They keep it fun, keep me focused, and help me hit goals I didn’t think I could reach.
If you want trainers who will truly take you to the next level, Alex and Ben are the ones.
Response from the owner · 10 months ago
Thank you Joe!
A
Andrea Hearden2 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Billy Jo is a pleasure to work with. She is encouraging and motivating. My functional fitness is remarkably improved thanks to her! The space feels private, super clean and everyone is so friendly.
Response from the owner · 10 months ago
Thank you, Andrea!
M
Mary Logghe4 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Function Thru Fitness is an amazing facility that has a wide range of services for complete wellness! I have a great team of 3 people who have helped me there. John is a great Biomechanics Specialist who is extremely knowledgeable. One session, he helped relieve my headache with just a few breathing exercises- results reducing the headache pain within an hour after the session! Wow! Ben is a fun trainer to workout with that keeps every workout fresh and full of new exercises. And lastly, Stacey is great at helping me address tight areas that are causing discomfort from my physically active job and lifestyle with her NMT/ Kinetics specialty!
Response from the owner · 9 months ago
Thank you, Billy!
B
Benjamin Ash3 reviewsiTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Function Thru Fitness is great!
The coaches are incredibly knowledgeable. Every session is purposeful and well-structured.
Highly recommend FTF to anyone wanting to feel better !
Response from the owner · 10 months ago
Thank you, Daniel, we appreciate your recommendation.