Paramount - Physical Therapy and Training logo

Paramount - Physical Therapy and Training

Medical Center · Suamico, WI · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 144 personal trainersPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 388 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Paramount - Physical Therapy and Training at a glance

Google reviewers rate Paramount Physical Therapy and Training five stars based on 388 reviews, noting the owner responds to 98% of feedback. Clients frequently cite detailed assessments, sport-specific exercises, and clear communication regarding treatment plans for issues like running form, golf mobility, and chronic pain. The facility is described as welcoming, with staff praised for identifying root causes and providing consistent follow-up support.

  • Google rating: 5.0 out of 5 from 388 reviews (99% five-star).
  • Reviews on this page: 388 Google reviews (356 with written comments, 2 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Personal Trainer serving Suamico, Wisconsin.

Data from Google, last updated November 3, 2026.

Score profile vs other personal trainers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 96)Reliability: 99 (median 96)Momentum: 100 (median 100)
This companyPersonal Trainers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paramount - Physical Therapy and Training: 99/100 on this factor. Category median: 96.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paramount - Physical Therapy and Training: 99/100 on this factor. Category median: 96.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paramount - Physical Therapy and Training: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.

Star ratings

388 Google reviews we collected

  • 5 stars38699%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 356 written reviews

  • Praise41099%
  • Complaints61%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude14234%
  • Would recommend12229%
  • Quality & results5814%
  • Communication328%
  • Speed & response317%
  • Honesty & trust256%
  • Price & value61%

What customers talk about

We read 356 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is very knowledgeable, friendly and easy to work with!”
  • “Highly recommend given his knowledge of golf related movements and enthusiasm.”
    “I cannot recommend Paramount Performance Physical Therapy enough.”
  • “Sam did an excellent job evaluating my back issues before determining a PT plan.”
  • “Sam is great in explaining in detail what he is going to be working on and the impact later on.”
  • “I would recommend Sam and Paramount to anyone who is in need of therapy/rehab to get back into doing what they love as quickly as possible.”
  • “Staff is genuinely caring beginning at the front desk.”
  • “The fun atmosphere and consistent group make running worth it!”

People customers mention

  • Sam 53 reviews
  • Bryan 45 reviews
  • Performance 25 reviews
  • Joe 19 reviews
  • Alex 18 reviews
  • Brightyn 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I started seeing Sam for physical therapy at Paramount a little over a year ago. I had been getting into more regular running for the first time in years and coming from a sprint background knew I had much to learn about how to properly run longer distances. Sam has been a massive help in my running training and…

ErinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The staff and team at Paramount are exceptional! I started with PT for my ankle with Brightyn & Alex and they got me back on the running trails stronger than before. I’ve then had some dry needling of my back with Sam and I’ve finally got mobility back in my shoulders! It was a worthwhile purchase of extra sessions…

Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex and the team came up with sport specific exercises to enhance my performance. Brought to my attention how important mobility and flexibility are in my sport and are currently helping me achieve a more enjoyable experience on and off of the golf course! Highly recommend!

Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love Paramount Physical Therapy! Sam is so helpful and kind. He listens and then figures out a plan of attack, getting to the root cause of your problem. And yes there will be homework, as there should!

Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sam did an excellent job evaluating my back issues before determining a PT plan. He is very knowledgeable, friendly and easy to work with!

Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was great. Took time to explain therapy process. Was available to answer questions and suggest additional exercises to help improve and strengthen the injured area. Highly recommend Alex at Paramount. I have recommended to other people Paramount.

Photos

Customer reviews

5.0 ★★★★★ 388 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brandon Moroni2 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I started seeing Sam for physical therapy at Paramount a little over a year ago. I had been getting into more regular running for the first time in years and coming from a sprint background knew I had much to learn about how to properly run longer distances. Sam has been a massive help in my running training and overall functional fitness ever since my first visit. He has treated the various flare ups and minor injuries that came with being a newer runner and led me through corrective exercises to improve my running experience and also learn more about my day-to-day functional fitness as well. He has also helped me a ton with understanding training plans and helping me feel confident in goal setting and accomplishment—including me completing my first marathon! I am excited for future races and grateful to have someone like Sam in my corner on my running journey!

Erin StevensLocal Guide · 13 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff and team at Paramount are exceptional! I started with PT for my ankle with Brightyn & Alex and they got me back on the running trails stronger than before. I’ve then had some dry needling of my back with Sam and I’ve finally got mobility back in my shoulders! It was a worthwhile purchase of extra sessions to be able to schedule and work with a PT when I needed to work on some new soreness or pain from exercising. Plus, I started training with Olivia as well and now they help keep me in shape.

Matt Jenquin3 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alex and the team came up with sport specific exercises to enhance my performance. Brought to my attention how important mobility and flexibility are in my sport and are currently helping me achieve a more enjoyable experience on and off of the golf course! Highly recommend!

Tracy Fraedrich2 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love Paramount Physical Therapy! Sam is so helpful and kind. He listens and then figures out a plan of attack, getting to the root cause of your problem. And yes there will be homework, as there should!

Mary Jo2 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sam did an excellent job evaluating my back issues before determining a PT plan. He is very knowledgeable, friendly and easy to work with!

Connie Meyer2 reviewsTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alex was great. Took time to explain therapy process. Was available to answer questions and suggest additional exercises to help improve and strengthen the injured area. Highly recommend Alex at Paramount. I have recommended to other people Paramount.

Response from the owner · a month ago

Thank you for your wonderful review! We’re so happy to hear that you’ve had such positive experiences with our team.

nancy bassindale6 reviewsTotal number of Google reviews nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went to Sam at Paramount+ after visiting three different doctors and PT at a different facility. Sam was the first professional that correctly identified the problem and fixed it. I am so grateful that I found this physical therapy experience.

Response from the owner · a month ago

Thank you so much for your kind words and thoughtful review! We're truly grateful for the opportunity to be part of your journey.

Connor Heise3 reviewsTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Paramount has been nothing but the best! Sam brings passion, superior knowledge, and intentional detail! He brought me from experiencing nagging pain in my achilles day in and day out to it being almost fully gone as a high mileage runner.

Jacob Monk2 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great welcoming environment and exceptional trainers!

Response from the owner · a month ago

Thank you for your wonderful review! We’re so happy to hear that you’ve had such positive experiences with our team.

Austin Russell4 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alex was great to work with and very knowledgeable. He thoroughly went through all of my issues and designed a plan that has done wonders for my flexibility and pain.

Response from the owner · a month ago

Thank you for your wonderful review! We’re so happy to hear that you’ve had such positive experiences with our team.

Paramount - Physical Therapy and Training on Google Maps →

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