Experts Reviews · Company report
Furever Friends Play and Stay logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Furever Friends Play and Stay

Honolulu, HI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.9★ from 369 Google reviews

Report card

Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Furever Friends Play and Stay is better than 89% of pet boarding facilities.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Furever Friends Play and Stay is better than 83% of pet boarding facilities.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Furever Friends Play and Stay is better than 100% of pet boarding facilities.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Furever Friends Play and Stay is better than 100% of pet boarding facilities.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Furever Friends Play and Stay is better than 100% of pet boarding facilities.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Furever Friends Play and Stay is better than 29% of pet boarding facilities.D
29

Reviews for your job

Customers hired Furever Friends Play and Stay for 8 kinds of job.

Furever Friends Play and Stay for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 11 Google reviews tagged “Dog grooming”

Jody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I can't say enough wonderful things about Furever Friends! Leaving my girls in someone else's care is never easy, especially with one of them being a senior, but knowing they were in good hands gave me such peace of mind. It's clear that the people at Furever Friends genuinely love and care about animals. Having a…

Reasonable priceOther pet boardingDog groomingOther pet daycare
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

In the beginning, my twins weren't very social with people and especially with any and all other dogs. However, after the very first daycare day they already did well being around and having to be in close proximity to other dogs. Furever Friends took pictures to show us proof that yeah, they were playing with the…

Reasonable priceDog groomingDog boardingDog daycare
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The first time I used Furever Friends was on a bit of a short notice, but staff were great, they helped make the timeline work. I have a dog that can be reactive with strangers and there was going to be a house full of people, including the first visit to Oahu for my new grandbaby! I was amazed that she sailed…

Customer photo from Jennifer's reviewCustomer photo from Jennifer's reviewCustomer photo from Jennifer's review
Reasonable priceDog groomingDog boardingDog daycare
Kalihi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I needed last minute boarding for my dog who can be reactive with strangers. But after an initial evaluation and two days of daycare, she was cleared to board, and so far, everything has been above expectations. I received updates and photos, and she even made a few new friends. She did so much better than I was…

Customer photo from Kalihi's reviewCustomer photo from Kalihi's review
Reasonable priceDog groomingDog boardingDog daycare
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

We boarded our dog and cat in April for a week. My dog became reactive. She was dirty ( we paid extra for spa. We didn’t get). They charged us for medication administration when we didn’t have any. No refunds. They never contacted us with pictures. They were scared and lonely. I will never take them there…

OverpricedDog groomingDog boardingCat boarding
FaiLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot say enough good things about Furever Friends! My furbaby, MK, stayed with them for 10 days, and it was clear she had an absolute blast. Leaving your dog behind is never easy, but the staff made the entire experience stress-free. Their communication was outstanding from start to finish. They kept me updated…

Customer photo from Fai's review
Reasonable priceDog groomingDog boarding
Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone at Furever is so sweet and our dog loves them so much. They always take wonderful care of him for daycare and overnight stays. He loves going there and they are the best!

Dog groomingDog boardingDog bathing and blow dry
JoeLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Update 10 Apr 2026 After my last review, the staff reached out to inform me they do indeed take pictures and can post them at no extra charge to the Gallery on my Furever Friends account. We've used Furever Friends twice since and both times the crew posted pics every couple days. Such a nice service and it puts me…

Reasonable priceDog groomingDog boardingDog daycare
Kyle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recently;y went home to the mainland to visit my father and left my Lab/GSP mix, Brady with Furever Friends. We've also gone there for regular daycare and grooming. Brady always has a wonderful time and is well-cared for. They even posted photos while I was away, so that I could check on him . I will definitely continue using their services.

Reasonable priceDog groomingDog boardingDog daycare
Gwyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

#MisterWilliamBeagle LOVES every minute he spends at Furever Friends. He’s brand new to living in the city so it is important to me that he has a chance to play with other dogs and burn off his puppy energy. I live in Chinatown and work near Pearl Harbor and pick-up/drop-off at Furever Friends couldn’t be easier -…

Great priceDog groomingDog boardingDog daycare
Lexi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My pup’s had a blast at Furever Friends three times now! Normally, new places stress her out and she’d hide under the bed at home, but after daycare here? She’s all wags and cuddles, totally herself. I love getting detailed play-by-plays of her day—how she bonded with her pup pals and staff. Big thanks to the team for making her feel so happy and safe!

Reasonable priceDog anal gland expressionDog groomingDog boarding

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 69%Overpriced 2%Not sure 2%

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