Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
Google reviewers rate Furry Friends Humane 4.7 out of 5 based on 974 reviews, with the owner responding to 28 percent of comments. Customers frequently praise the facility's cleanliness, the compassionate staff, and the ease of the adoption process, while also noting fair pricing and helpful veterinary care. However, low-star reviews cite inconsistent communication regarding appointment availability and animal locations, with some patrons reporting dismissive treatment or perceived discrimination during interactions.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
974 Google reviews we collected
Phrases our text analysis found in 725 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 725 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The folks here were so friendly and helpful and instantly took to her.”
“Chief Training Officer Tibor was also incredibly rude.”
“Furry Friends does an outstanding job rescuing dogs, cats, puppies, and kittens.”
“Your kitten room was completely filthy and smelled horrible.”
“I would recommend Furry Friends to anyone looking to add to their family.”
“I would recommend confirming whether a dog is truly available before making plans to visit.”
“My friend and I pulled over and the little dog ran over to us immediately.”
“It literally took months before she bonded with anyone.”
“Reasonably priced adoption fees, and amazing staff.”
“…$1,000 in charges for a diagnosis of bronchitis and antibiotics — a very expensive outcome for a non-urgent issue.…”
“They were so kind and compassionate in explaining the process and being patient with our final goodbyes 💔💔”
“The issue was the lack of communication and transparency from the rescue.”
“I found two dogs who were abandoned and wanted to take them to a rescue that I could trust would take care of them and help them find a home.”
“They were only taken down later on Saturday, which is misleading.”
praise complaint · found by our text analysis, Google review wording unchanged.
This was my first time adopting a pet and the volunteers and staff made it so easy and comfortable. This rescue is amazing and the cat rooms are exceptional. I felt like all the cats were very happy and very well cared for and the volunteers were always interacting with them, you could tell they care a lot about…
My friend and I were driving to Jupiter, and on the way in the middle of no where a small little dog appeared on the side of the road, scared but wanting attention. My friend and I pulled over and the little dog ran over to us immediately. So hungry and thirsty, wouldn't settle down until we could finally get it…
Excellent! Everything is amazing at Furry Friends! I would not want to bring my pets anywhere else.
So compassionate and so great. Very grateful for furry friends clinic when we had to put our beloved dog down. They were so kind and compassionate in explaining the process and being patient with our final goodbyes 💔💔
Lots of excellent, good to know and important tips on how to best care for out 10 wk old puppy!
Marissa and Tabor were AMAZING 🐶 They truly love their furrbabies❤️❤️❤️The adoption center is so clean and welcoming. I would recommend Furry Friends to anyone looking to add to their family. Thank you so much team Furry Friends!!
4.7 ★★★★★ 974 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Such a beautiful clean place amazing adorable kitties.
This was my first time adopting a pet and the volunteers and staff made it so easy and comfortable. This rescue is amazing and the cat rooms are exceptional. I felt like all the cats were very happy and very well cared for and the volunteers were always interacting with them, you could tell they care a lot about these fur babies. Sylvester is an amazing cat and he has actually adjusted so well to our house that if you didn't know better you would think he had been with us his entire life. He is such a friendly and loveable little guy.
Lovely place and helpful staff!
My friend and I were driving to Jupiter, and on the way in the middle of no where a small little dog appeared on the side of the road, scared but wanting attention. My friend and I pulled over and the little dog ran over to us immediately. So hungry and thirsty, wouldn't settle down until we could finally get it some food and water. She was so stinking cute and also wanted to cuddle, she looked like a little fox, so we called her foxie. There was no way i could take her back on my 3 hour home journey to SSC/East coast. she really needed some care. I googled and found this place and stopped by right before they closed, and they took her in without hesitation. I was so relieved for her. The folks here were so friendly and helpful and instantly took to her. I cried maybe because i was relieved for her. SO many thanks for taking her in.
Excellent! Everything is amazing at Furry Friends! I would not want to bring my pets anywhere else.
Worked with them at my PetSmart they are great people.
So compassionate and so great. Very grateful for furry friends clinic when we had to put our beloved dog down. They were so kind and compassionate in explaining the process and being patient with our final goodbyes 💔💔
Great experience. Cute kittens.
Lots of excellent, good to know and important tips on how to best care for out 10 wk old puppy!
Marissa and Tabor were AMAZING 🐶 They truly love their furrbabies❤️❤️❤️The adoption center is so clean and welcoming. I would recommend Furry Friends to anyone looking to add to their family. Thank you so much team Furry Friends!!
Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
