Pet groomer · West Haven, CT · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 74 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★484 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Furry Land Mobile Pet Grooming Fairfield County at a glance
Google reviewers rate Furry Land Mobile Pet Grooming five stars based on 484 reviews, noting the business responds to 99% of comments. Clients frequently praise the mobile service for punctuality, clear text communication, and convenient booking. Groomers are described as attentive, patient, and skilled with both dogs and cats, including senior and anxious pets. One low-star review criticizes a discrepancy between the quoted price and the final bill, while another reports an injury resulting in veterinary costs.
Google rating: 5.0 out of 5 from 484 reviews (99% five-star).
Reviews on this page: 484 Google reviews (433 with written comments, 132 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 21, 2026.
Service: Mobile Dog Groomer serving West Haven, Connecticut.
Data from Google, last updated October 25, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Furry Land Mobile Pet Grooming Fairfield County: 98/100 on this factor. Category median: 85.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Furry Land Mobile Pet Grooming Fairfield County: 97/100 on this factor. Category median: 84.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Furry Land Mobile Pet Grooming Fairfield County: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Furry Land Mobile Pet Grooming Fairfield County: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Furry Land Mobile Pet Grooming Fairfield County: 87/100 on this factor. Category median: 66.A
87
Bar = this company · dark tick = category median.
Star ratings
484 Google reviews we collected
5.0of 5
5 stars48199%
4 stars10%
3 stars00%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 433 written reviews
98%praise
Praise59698%
Complaints122%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1133%
Reasonable2164%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results17429%
Staff & attitude17128%
Would recommend10918%
Speed & response7312%
Communication396%
Price & value213%
Honesty & trust213%
What customers talk about
We read 433 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Both of our dogs look terrific, and he does excellent work.”
“🐾 They are so attentive and really listen to everything you want and need for your dog.”
“I was met with language barriers, the receptionist not caring about how I say to groom my dog, or having to drive an hour total to drop my dog off.”
“I would definitely recommend Furry Land of Fairfield County based on our experience!”
“I am going after them to retrieve my additional cost it was a 1000 mistake including what they charged I will never use them again”
“Communication was good via texts and he came on time.”
“Meryl was quite pleasant and, due to the delay, she provided my pet with an extra berry bath, which I was grateful for.”
“They are very friendly and communicative and also very easy to book when needed.”
“I will definitely say it's worth it for the extra $45 to have the groomer come to you because you know they'll be the best of the best!”
“…so it was such a relief to have someone groom him who I felt I could trust to be kind, patient, and understanding with him.…”
“Furry Land Mobile Pet Grooming tries to scam you from the very start.”
People customers mention
Helen21 reviews
Ramon18 reviews
Ralph16 reviews
Christina13 reviews
Joao11 reviews
Furryland10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Tara7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Furryland is an amazing mobile grooming business! 🐾 They are so attentive and really listen to everything you want and need for your dog. They take their time, pay attention to the little details, and put so much love, care, and dedication into their work. It’s clear they truly care about making each dog look and…
susanLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
My doodles live their groomer Connor and they have never been cleaner or fluffier!
MaryLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Maria of Furry Land just left our house and I’m so happy to see my VERY FURRY cat Neko looking so handsome. The entire process - from my initial contact til now- has been easy and pleasant. I’ll definitely be using FLG again recommend highly to anyone who’s looking for a groomer. Thank you. Being elderly folks, it’s a great option for grooming. Mary Kay
anastaja1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Ramon did an exceptional job with my Ozzy! We are so grateful to have found someone that takes pride in caring for and beautifying our fur babies as much as Ramon has shown to my Ozzy.
Great price
HelenLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Can’t recommend furry land enough! Today was a fantastic visit, 5 star for both dogs!
Meital5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Never seen my dog soooo happy and calm with a groomer before!
Joao was so gentle and really cared about Charlie's well being, and was very patient. Exactly what I was looking for.
Communication was good via texts and he came on time.
See you next time Joao!
Furryland is an amazing mobile grooming business! 🐾 They are so attentive and really listen to everything you want and need for your dog. They take their time, pay attention to the little details, and put so much love, care, and dedication into their work. It’s clear they truly care about making each dog look and feel their best. I couldn’t recommend them more! ❤️🐶
Response from the owner · 2 days ago
Hi Tara, thank you so much for such a thoughtful review! ❤️ It means a lot to know that our care and attention to detail shine through in what we do. We want every pup to feel comfortable, loved, and looking their very best, and we’re so grateful you trust us with your dog’s care. We look forward to seeing you both again soon!
Warm regards,
Furry Land Fairfield Team 🐾
susan hollandLocal Guide · 21 reviewsiTotal number of Google reviews susan has written across all businesses on Google Maps, not just this one.
My doodles live their groomer Connor and they have never been cleaner or fluffier!
Response from the owner · 2 days ago
Hi Susan, thank you so much for your kind words! We love hearing how happy your doodles are with Connor. He takes great pride in his work, and we’re lucky to have him on our team. It means a lot to know your pups are looking their best and enjoying their grooming experience with us. We look forward to seeing them again soon!
Warm regards,
Furry Land Fairfield Team 🐾
Mary VillaverdeLocal Guide · 24 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Maria of Furry Land just left our house and I’m so happy to see my VERY FURRY cat Neko looking so handsome. The entire process - from my initial contact til now- has been easy and pleasant. I’ll definitely be using FLG again recommend highly to anyone who’s looking for a groomer. Thank you. Being elderly folks, it’s a great option for grooming. Mary Kay
Response from the owner · 6 days ago
Hi Mary Kay, we’re so happy to hear that Neko is looking so handsome! ❤️ Maria loved caring for him, and we’re glad we could make the experience easy and comfortable for you from start to finish. Thank you for your kind words and for recommending us to others. We look forward to seeing you and Neko again!
Warm regards,
The Furry Land Fairfield Team 🐾
anastaja legrant1 reviewiTotal number of Google reviews anastaja has written across all businesses on Google Maps, not just this one.
Ramon did an exceptional job with my Ozzy! We are so grateful to have found someone that takes pride in caring for and beautifying our fur babies as much as Ramon has shown to my Ozzy.
Price assessment: Great price
Response from the owner · a week ago
Hi Anastaja, thank you so much for your beautiful words! ❤️ It means a lot to know that you feel the care and dedication Ramon puts into his work. Ozzy deserves all the love and attention, and we’re so happy to have earned your trust in caring for your sweet boy. We look forward to seeing you and Ozzy again and keeping him looking and feeling his best! 🐾
Warmly,
Team Furry Land Fairfield
Helen FernandesLocal Guide · 18 reviewsiTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
Can’t recommend furry land enough! Today was a fantastic visit, 5 star for both dogs!
Response from the owner · Edited 5 days ago
Hi Helen, thank you so much for the amazing feedback! We’re thrilled to hear both pups had a fantastic visit and earned those 5 stars. It was such a pleasure taking care of them, and we can’t wait to see you all again soon 🐾
Kind Regards,
Team Furry Land of Fairfield
Meital Geller5 reviewsiTotal number of Google reviews Meital has written across all businesses on Google Maps, not just this one.
Never seen my dog soooo happy and calm with a groomer before!
Joao was so gentle and really cared about Charlie's well being, and was very patient. Exactly what I was looking for.
Communication was good via texts and he came on time.
See you next time Joao!
Response from the owner · a week ago
Hi Meital, we love hearing that Charlie was so happy and relaxed with Joao! ❤️ Finding a groomer who makes your dog feel comfortable and at ease makes all the difference. We’re glad Joao made the experience a positive one for both of you, and we look forward to visiting Charlie again for his next groom!
Warm regards,
Team Furry Land Fairfield
Patricia Dwyer5 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
First time using a mobile cat groomer, very satisfied with the service. Maria did a very nice job - nail trim, clean ears and eyes, removed knotsi fut, and did a full brush out. Leo is looking good!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Hi Patricia! Thank you for sharing your experience! We’re so glad you gave mobile cat grooming a try and that Maria made it a positive one for you and Leo. ❤️ It’s always rewarding to help our feline friends feel comfortable while getting the care they need. Please give Leo a little extra love from Maria, and we look forward to seeing you both again!
Warmly,
Team Furry Land Fairfield
Caitlin Looney2 reviewsiTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
Always a wonderful experience with Furry Land. This is our second time using them and they do such a great job that I don’t think we’ll ever go to another groomer. They’re quick, convenient, and do a fantastic job. They are very friendly and communicative and also very easy to book when needed. She looks and smells great :)
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Hi Caitlin! Thank you for such a lovely review! ❤️ It means so much that you’ve chosen us again and that you’ve been so happy with the experience. We absolutely loved seeing her before-and-after pictures! There’s something special about seeing a happy pup looking her best, and we’re so glad you shared those moments with us. Thank you for welcoming us back into her grooming routine. We look forward to seeing her again and giving her the same love and care every time! 🐾
Best regards,
Team Furry Land Fairfield
Gayle Hichborn11 reviewsiTotal number of Google reviews Gayle has written across all businesses on Google Maps, not just this one.
Hi Gayle, thank you for the lovely feedback! We’re delighted to hear that Joao listened carefully to your preferences and that your pups are happy with their grooming. Making sure both pets and their parents feel good about the experience is what we strive for! We look forward to pampering your pups again soon.
Warm regards,
Team Furry Land Fairfield
Robin Gantz-Shanken5 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Great experience. First time in Ct. I have a senior dog with anxiety. Maria handled her so well. I’ve booked Olivia’s next appointment.
Response from the owner · 2 weeks ago
Hi Robin, thank you for sharing such wonderful feedback! We’re so glad your first experience with us and in CT was a great one. Maria will be especially happy to know that she was able to put both you and Olivia at ease and make her grooming experience comfortable and positive.
We truly appreciate the trust you’ve placed in us with Olivia’s care, and we’re delighted to already have her next appointment on the books. We look forward to seeing you both again!
Warm regards,
Team Furry Land Fairfield
