Experts Reviews · Company report
Fuse Hawai'i logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%93+13.2Replies to reviews 7%77+5.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Fuse Hawai'i

Honolulu, HI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 299 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fuse Hawai'i is better than 82% of refrigerator repair services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fuse Hawai'i is better than 74% of refrigerator repair services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fuse Hawai'i is better than —% of refrigerator repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fuse Hawai'i is better than 93% of refrigerator repair services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fuse Hawai'i is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fuse Hawai'i is better than 77% of refrigerator repair services.B
77

Reviews for your job

Customers hired Fuse Hawai'i for 8 kinds of job.

Fuse Hawai'i for a/c system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “A/C system maintenance” · showing 20

Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Aloha: FUSE Hawaii serviced and diagnosed one of our split air A/C units. Our service request was honored the very next day, which was unexpected. Alternative options were provided as a part of the diagnosis. Denis, the technician, was very cordial, was technically knowledgable, and took the necessary time to…

Paid $600–800Not sureA/C system maintenanceA/C system repair
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I could make an appointment to service immediatly, was happy and relieved to have one technician to service Fusitsu AC Split, Samsung & LG Applience. Elisei was on time and knew all these applience very well. I highly recommend this company and the technician. Now I know whom to call when these service needed.

Paid $200–400Reasonable priceA/C system maintenance
LeicieLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My AC had stopped working and as a night shift worker this is just not okay. We were able to get an appointment within a couple days. Denis was very professional and punctual. He was able to determine what was wrong and gave options on fixing the problem. Admittedly it was pricier than expected but not having to…

Paid $400–600A/C system maintenance
Newton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Denis from Fuse Hawaii did a great job cleaning my split AC system! Will call them again in the future

Reasonable priceA/C system maintenance
Domingo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dennis provided ac cleaning service for my condo unit. He was professional and courteous from beginning to end. Explained the process and expectations to ensure things were carried out with proper expectations.

Paid $800–1,000Reasonable priceA/C system maintenance
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The techician (Dennis) was excellent. Able to get to the crux of the deficiencies and able to make the best of the existing situation which far exceeded my expectations.

A/C system maintenance
Cameron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great experience with fuse Hawaii, Dennis was on time, super quick, friendly, and able to explain any questions I had about my AC units. 100% recommend them!

Not sureHVAC system maintenanceA/C system maintenance
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing customer service! Denis was very professional and took care of everything.

HVAC system maintenanceA/C system maintenance
AP3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dennis did an amazing job! The high price was totally worth it! Peace of mind that my AC will be running spectacular

Paid $800–1,000Reasonable priceA/C system maintenanceHVAC duct & vent cleaning
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fuse has again provided excellent service. Tymofii showed up on time was very professional, kept me informed on everything he was identifying and causing issues with my A/C. Even showed me how having Large Siberian Huskies dogs, and that their Hair was getting trapped and Clogging the A/C unit. I didn't know this,…

Paid $700–800Reasonable priceA/C system maintenanceA/C system repair
Pavel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Truly the Best Team in Hawai‘i — Professional, Reliable, and Heart-Driven❤️❤️❤️ I’m genuinely grateful for the amazing work from Fuse Hawai‘i. These guys are on a different level — professional, fast, and incredibly respectful. They treat every job with real care, as if they’re working on their own home. What…

Great priceA/C system maintenance
Elvin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jake did an excellent job and took his time!

A/C system maintenance
ShaneLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This review is long overdue. I meant to do it after the first time I used Fuse. This was my second time using Fuse for my Samsung split AC unit. The first time was late last year when my wife was about to give birth and there was no cold air. I called Fuse to come by for repair and was expecting them to just…

Reasonable priceA/C system maintenanceA/C system repair
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johann & Oleg were terrific. I would call them again, if I have problems in the future with my air conditioning.

Paid $600–700Reasonable priceA/C system maintenance
Jon-David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As the owner of a dance studio, when my AC went down, I called no less than 8 techs before choosing FUSE. Regretfully, I wish I had chosen them sooner. This is a TOP NOTCH repair that stands by everything they do. They investigate issues thoroughly and give you peace of mind. If I were you, I'd look at their…

Paid $900–1,000Reasonable priceHVAC system repairA/C system maintenanceA/C system repair
Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with Fuse. I had annual maintenance performed on my central AC, as well as repair for a leaking pipe. Yevhen was great!

Reasonable priceA/C system maintenanceA/C system repair
Hidehito4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Reliable, Fast and Kind

Paid $400–500Not sureA/C system maintenanceA/C system repair
Margaret7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

FuseHI performed a deep clean on one of my Split A/C Wall Units on 23 May 25. They did an excellent job. Their care to protect furniture and any surrounding wall/floor area from the cleaning effort was impressive. On time and on budget. As it should be. This is our second excellent experience with FuseHI in the…

Great priceA/C system maintenance
R1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys did a fantastic job. I used to use CLK cleaning but they wouldn't call me back after 2 weeks of leaving messages. Fuse Hawaii called me immediately to schedule my a/c cleaning. The serviceman was 30 minutes early, very professional and courteous. Deep cleaned my split unit. Everything took about 90…

Reasonable priceA/C system maintenance
IlyaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceA/C system maintenance

Show more a/c system maintenance reviews (1 more) →

Price

$383+32% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 2%Not sure 10%

Jobs customers hired them for

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