Analyzing 7,509,6067.5M ReviewsFor 21,16221.2K Experts
Customers frequently praise the company for punctual appointments, knowledgeable technicians, and clear communication regarding repairs for air conditioning, washing machines, and dryers. Positive reviews often highlight same-day service, honest pricing, and friendly staff who explain issues effectively. However, some lower-rated reviews cite inaccurate diagnoses, unexpected cost changes, and poor follow-up on estimates or status updates. The owner actively responds to a high percentage of reviews, addressing complaints about service delays and initial misdiagnoses.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Bar = this company · dark tick = category median.
300 Google reviews we collected
Phrases our text analysis found in 258 written reviews
Price verdicts customers left with their Google review
Middle half of what 101 customers paid ($176–$793) · gold mark = category median.
How often each topic comes up in the written reviews
We read 258 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great job good work very friendly did a wonderful job”
“They don’t return calls and are very rude when you do get ahold of them.”
“Fuse got Ivan over the next day which was most appreciated.”
“⭐️⭐️⭐️⭐️⭐️ Excellent Service, Honest Pricing, and Great Results!”
“After replacing the parts, the system still didn't work.”
“I was very satisfied with Fuse Hawaii and can recommend their services.”
“I would not recommend their diagnostic services.”
“Reasonably priced service and super experienced technician.”
“Great service and not overpriced!”
“The technician arrived exactly when he said he would, quickly identified the problem, and clearly explained what needed to be repaired.”
“He is working to identify the issues and is willing to give me honest feedback and advice that would be most beneficial for me and my home.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Fuse Hawai'i for 8 kinds of job. Pick one to see what they paid and said.
Reasonably priced service and super experienced technician. Highly recommend!!
Ivan with his friendly demeanor replaced those suspension rods & my Maytag is humming along. Fuse got Ivan over the next day which was most appreciated.
The service man, Ivan came out same day I called for my refrigerator freezer problem. He diagnosed the problem and had the part installed two days later. Ivan was knowledgeable, efficient and very nice. I was very satisfied with Fuse Hawaii and can recommend their services.
Ivan was professional and courteous. He gave me great advice on the best route to take to save myself money on my repair options for my Maytag washer.
Very knowledgeable technician (Dennis). I described my symptoms of the problems I was having and he knew exactly what was wrong. He repaired my a/c in a timely matter. I definitely recommend their service.
⭐️⭐️⭐️⭐️⭐️ Excellent Service, Honest Pricing, and Great Results! I couldn’t be happier with the service I received! My washer wasn’t working properly, and I honestly thought I was going to have to replace it. The technician arrived exactly when he said he would, quickly identified the problem, and clearly…
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 42 | $200–$928 |
| HVAC system maintenance | 27 | $238–$616 |
| A/C system repair | 21 | — |
| A/C system maintenance | 21 | — |
| Install AC | 14 | — |
| HVAC duct & vent installation | 3 | — |
| Ductless heating & A/C services | 2 | — |
| HVAC duct & vent repair | 2 | — |
4.8 ★★★★★ 299 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great job good work very friendly did a wonderful job
Dennis and Oleg are an awesome team! Our ac is finally working!
Reasonably priced service and super experienced technician. Highly recommend!!
We sincerely appreciate your 5-star rating and your business. Providing reliable, professional service is what we strive for every day. Thank you for choosing us!
Ivan with his friendly demeanor replaced those suspension rods & my Maytag is humming along. Fuse got Ivan over the next day which was most appreciated.
Bosch Dishwasher repair! Same day service is unheard of these days!
The service man, Ivan came out same day I called for my refrigerator freezer problem. He diagnosed the problem and had the part installed two days later. Ivan was knowledgeable, efficient and very nice. I was very satisfied with Fuse Hawaii and can recommend their services.
Thank you so much for your kind review and recommendation! We’re glad Ivan was able to come out the same day, diagnose your refrigerator and freezer issue, and get the replacement part installed just two days later. We’re happy to hear you were satisfied with his knowledge, efficiency, and friendly service. Thank you for choosing Fuse Hawai‘i. Mahalo!
Dennis was very knowledgeable, puncual, and kind. He answered every question and concern efficiently and effectively. I am very satisfied with his service.
Thank you so much for your 5-star review! We truly appreciate your support and are happy to know you had a positive experience with our team. Thank you for choosing Fuse Hawai‘i. Mahalo!
Ivan was professional and courteous. He gave me great advice on the best route to take to save myself money on my repair options for my Maytag washer.
Thank you for your kind words! We’re glad Ivan provided professional, courteous service and helped you explore the most cost-effective repair options for your Maytag washer. At Fuse Hawai‘i, we believe in giving honest advice and helping our customers make informed decisions. Mahalo for your trust and support!
very responsive, fast, and helpful!
Mahalo for the wonderful review! We’re grateful you chose Fuse Hawai‘i and are glad we could provide a great service experience. Your support means a lot to our team!
Timely professional service on my washing machine! Very knowledgeable staff.
Thank you so much for your 5-star review! We truly appreciate your support and are happy to know you had a positive experience with our team. Thank you for choosing Fuse Hawai‘i. Mahalo!
Analyzing 7,509,6067.5M ReviewsFor 21,16221.2K Experts
