iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#191 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 45%
4.8★★★★★94 Google reviews · 24 photos
94%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate G & C Auto Body 4.8 out of 5 based on 94 reviews, with the owner responding to 90% of feedback. Customers frequently praise the shop for professional communication, punctual completion of repairs, and quality paint matching. Positive comments highlight helpful staff who provide regular updates and manage insurance processes. However, some low-star reviews cite issues with missed appointment commitments, unresolved mechanical problems after service, and instances of personal items being removed from vehicles without permission.
Google rating: 4.8 out of 5 from 94 reviews (94% five-star).
Reviews on this page: 94 Google reviews (66 with written comments, 4 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 29, 2026.
Service: Auto Repair Shop serving Lodi, California.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
G & C Auto BodyAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.G & C Auto Body: 83/100 on this factor. Category median: 89.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.G & C Auto Body: 75/100 on this factor. Category median: 86.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.G & C Auto Body: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.G & C Auto Body: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.G & C Auto Body: 100/100 on this factor. Category median: 60.A
100
Bar = this company · dark tick = category median.
Star ratings
94 Google reviews we collected
4.8of 5
5 stars8894%
4 stars11%
3 stars11%
2 stars22%
1 star22%
Praise vs complaints
Phrases our text analysis found in 66 written reviews
95%praise
Praise10495%
Complaints55%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price739%
Reasonable950%
Overpriced00%
Not sure211%
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results2725%
Staff & attitude2422%
Would recommend2119%
Speed & response1716%
Communication109%
Price & value109%
What customers talk about
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“1st time going to any shop for damages for my car and so far I love the after care it looks brand new the shop did a excellent job.”
“Everything was on time and everyone was so professional.”
“They were professional, knowledgeable and empathic I would highly recommend based off this experience alone”
“ey did a decent job with the work they did on our vehicle but I would highly recommend taking EVERYTHING out of your vehicle before you leave your car…”
“I was helped right away and was able to bring my car in almost right away and they were done in a couple days.”
“Jesse walked me through the entire repair process, making it completely stress-free.”
“The price was reasonable, the repair was done well and quickly, and we were kept informed of the progress all along the way.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired G & C Auto Body for 2 kinds of job. Pick one to see what they paid and said.
AAvryohna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
1st time going to any shop for damages for my car and so far I love the after care it looks brand new the shop did a excellent job.
Reasonable priceService not listed
DDeidra5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing experience! Everything was on time and everyone was so professional. I would recommend this company to anyone!
AAli4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am so impressed with my experience at G&C, specially with Jesse. I came to them in a lot of distress over removing a possum from my vehicle that was very very stuck and no other auto shop in Lodi that I called would help me. Even though they couldn’t fit me into the schedule that day, Jesse helped me find a shop…
NNikki6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Fantastic experience with G&C Auto! 100% recommend. Jesse was such a pleasure to work with and kept me up to date every step of the way. my car was in and out within the same week.
PaintingBody & Trim
JJun2x1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
Catalytic converter replaced because it was stolen after they fix i pick up my car and bring home then check engine light came out I’ll bring it back to fix it then few weeks later the check engine show up again i call them about the problem and she get my phone number and never call me back
Exhaust
RRichard1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very professional business. Quality of work was outstanding. I’ll go back to G and C if I need bodywork in the future. Pleasant people in the front office.
I am so impressed with my experience at G&C, specially with Jesse. I came to them in a lot of distress over removing a possum from my vehicle that was very very stuck and no other auto shop in Lodi that I called would help me. Even though they couldn’t fit me into the schedule that day, Jesse helped me find a shop that would take care of me, and gave me step by step instructions on what to do. I was so thankful , I walked out feeling hopeful navigating a stressful situation. They were professional, knowledgeable and empathic I would highly recommend based off this experience alone
Response from the owner · a month ago
Thank you so much for your kind words, Ali. We really appreciate you taking the time out to share your experience with us.
Thanks,
G & C Auto Body
N
Nikki Khotpanya6 reviewsiTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Fantastic experience with G&C Auto! 100% recommend. Jesse was such a pleasure to work with and kept me up to date every step of the way. my car was in and out within the same week.
Services: Painting, Body & Trim
Response from the owner · 2 months ago
Hi, Nikki. We appreciate the kind words and are glad we could provide you with a positive experience!
J
Jun2x Sabado1 reviewiTotal number of Google reviews Jun2x has written across all businesses on Google Maps, not just this one.
Catalytic converter replaced because it was stolen after they fix i pick up my car and bring home then check engine light came out I’ll bring it back to fix it then few weeks later the check engine show up again i call them about the problem and she get my phone number and never call me back
Services: Exhaust
Response from the owner · 2 months ago
Hi Jun2x, I really appreciate your business and I’m sorry to see that we let you down this time. This is not the service I expect for my customers, and I know we can do better. There are several concerning details in your review that I would like to learn more about. If you are willing to share more information regarding your experience, would you please consider emailing me at [email protected]
J
Justin BakerLocal Guide · 11 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Very professional business. Quality of work was outstanding. I’ll go back to G and C if I need bodywork in the future. Pleasant people in the front office.
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · 2 months ago
Thank you for the great review! The team is thrilled you are happy with our service.
S
shonna lancaster1 reviewiTotal number of Google reviews shonna has written across all businesses on Google Maps, not just this one.
Wow! I was very impressed with G & C Auto Body.
Jesse walked me through the entire repair process, making it completely stress-free. He checked in daily with updates and made sure I didn't have any questions or concerns about the repairs.
The work on my door and fender was outstanding— the color match was absolutely perfect. Jesse even took the time to detail part of my bumper, bringing it back to life so it matched the newly painted front fender. That extra attention to detail really stood out.
G & C Auto Body did an amazing job from start to finish. I highly recommend them to anyone looking for quality repairs and exceptional customer service!
Price assessment: Great price
Services: Body & Trim
C
Cathi Varni9 reviewsiTotal number of Google reviews Cathi has written across all businesses on Google Maps, not just this one.
Someone ran into my car and I was instructed to take my car to G & C Auto Body by the their insurance company. Everyone at the body shop was welcoming and business like. I was helped right away and was able to bring my car in almost right away and they were done in a couple days. I was very happy with the work they did! They even suggested to bring in back in a few weeks in case anything needed to be buffed out.
Services: Painting, Body & Trim
L
Lanine Rond13 reviewsiTotal number of Google reviews Lanine has written across all businesses on Google Maps, not just this one.
Jesse was my contact guy. He was awesome. He shared the pros and the cons. He was very positive. He went so far as to buff out my headlight lense to match the new one!!! Jessie is AWESOME!!!
Price assessment: Great price
Services: Body & Trim
Response from the owner · Edited 3 months ago
Hi, Lanine. We appreciate the kind words and are glad we could provide you with a positive experience!