How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%80+11.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREG & G Garage Door
Torrance, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 120 garage door repair services · 4.9★ from 1,963 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired G & G Garage Door for 4 kinds of job.
G & G Garage Door for customer support
Clear ✕All 72 Google reviews tagged “Customer support” · showing 60
Great service and the best prices in town! My garage door was repaired the same day. Highly recommend!
Very responsive and George is very helpful!
Eric the tech is really easy to talk to in-person for consultation and explain everything the process and how the garage door works, very informative. Also thanks to Kimberly for the support and customer service that makes me easily decide to proceed and choose G & G Garage Door. Props to these employees very nice…
Today I had two new garage doors installed. The work was done by Miguel and Miguel. They were GREAT! So knowledgeable and professional. They made sure that everything was done to my liking before they left. Great employees.
Quick response. Knowledgeable staff.
After the gate motor repairs, the gate only worked for about 3 hours, and the fees exceeded $350.00. for the repair. The tech never advised that the repairs were not guaranteed, that the motor was not repairable, and that a new motor was needed to resolve the problem. So after he completed the repairs, they then…
The tech Gilbert was very professional and pleasant. He took his time and did the work properly. Gilbert solved my problem that I had with my garage doors and I was very satisfied.
Fast response, competent tech, honest and straight shooter. Jose was great very satisfied, and he fixed found and fixed the problem at modest cost
The customer service is great; the technicians who came out to service my door were excellent. They were knowledgeable and Jose explained everything thoroughly. Before leaving they made sure the garage door was working perfectly. They were also very personable!
Jorge came to solve our emergency -a jammed door that wouldn’t budge. He analyzed the problem to find the root cause and several contributing areas of looseness or decay. The door now operates more quietly and smoothly. Jorge was friendly and showed his extensive knowledge and experience. We are richly pleased.
Very thorough and kind
g&g installed 2 doors for us and were great, very beautiful job in both cases, they are very professional and responsive. They just came out and serviced us again. Gilbert did a great job, the door works great, always a pleasure to do business with them!
This is the 3rd time I’ve had G&G come out to perform the yearly service on our door after originally ordering a new one from them. Every interaction has always been fantastic, great service, great communication, and great value!
On time & great service
Technician Jose Tapia with G&G Garage Door Co. was very professional, respectful and knowledgeable. Let me know what was going on at every step of the garage motor change out. I highly recommend their technician!
Jonathan was very kind and professional He went above and beyond.He is a rock star!
Not prompt and not dependable. “”Repaired” door last year to find out that inappropriate and old spring not actually replaced. Attempts to repair it now have been delayed on 3 occasions. Promised repair dates came and went. We will not use this company again and reporting to Better Business Bureau about past…
Alan and Angel fantastic teamwork installing new and removing garage door. Hot and humid weather they worked right thru it non stop Even laughed at my bad jokes
Jorge was amazing. Super knowledgeable, friendly and very helpful in helping us with our Garage Door situation!
We are in the process of evaluating options for a new commercial door and G&G has been timely, professional and providing us excellent options.
Thank you for your response. I initially reached out in an effort to resolve the issues we have experienced with our door, which was a significant investment. Unfortunately, my attempts to address these concerns were met with hostility rather than assistance. My goal has always been simple: to work together toward…
The courteous Tech arrived on time and fix it in a most timely manner.
They were prompt, and very courteous
Mike B. was very helpful and did a great job.
Alan was great. Resourceful and accommodating.
I have an older opener. The part needed is no longer available but the technician, Alan, was creative and devised a great workaround!
Ian came to service my garage door opener and could not have been more professional or informative! He explained what he was looking for, what I should pay attention to and what I might need to do in the future. He was awesome!!
Called ten minutes before to let me know he was close by, use the phone directory to call me to get into the gate., was professional anne courteous, the payment it was easy and professional and trustworthy, a sticker was placed on the door for contact information.Just in case I need you again, made recommendations…
Excellent service
The Pros!! Very professional. Leave jobsite cleaner than when they arrived. Mike did our install. Quiet, polite, likes punk rock.
Great!
Great service, so friendly and knowledgeable and took care of the problem and charged fairly, what more do u want!! Highly recommend them!!!!
Very polite and professional
Call was answered promptly. Customer service listened to the problem and had an appt scheduled same-day. Technician arrived on time, walked me through the repairs needed, placed parts on order and scheduled repair for the next day. Detailed estimate provided and payment processed. Professional craftsmanship
George from G&G knew how to fix my tenant's garage door and got the entire job done in twenty minutes. Great work!! We've also been using only G&G anytime needs arise at my own house in Torrance.
Ian and Jonathan were extremely nice guys and they did a great job. Thanks!
The technician did a great job servicing my garage door and giving me options for possible motor upgrade.
We had a couple cables that needed replacement on the door. Our G&G tech had the service done and readjusted the door within 1.5 hrs. Great same day Service!!
I am so grateful for G and G. they came out right away and fixed the problem with my garage door. Ian was an amazing service advisor and he made things run smoothly. Very efficient and very honest
Bryant , did good job
Miguel from G&G went above and beyond to get tech Ian out immediately to fix our garage door after being burgled because the door was broken. Ian fixed the problem quickly was very professional and made sure I had all the information I needed on how to use the app and how to take care of the door. I am grateful to…
Bryant did a good job fixing the small boxes at the foot of both sides of the garage door which were out of alignment. He recommended getting my springs replaced and I got that done as well. My garage door is running much smoother now. Bryant was very pleasant and professional. He called beforehand letting me know his ETA.
The technicians were on time, friendly, and did the work on our garage door efficiently. They were also accommodating to a special request. I highly recommend G&G Garage Door.
It has been an absolute pleasure working with Yvette and team at G&G Garage Door. Excellent advice, prompt responses, exceptional customer service, knowledgeable people that are pleasant and easy to work with. I highly recommend them. Jeff
Bryant the srar.
My original interaction by email was less than satisfactory. They have automated replies but should really have a human look at requests for service. This was maintenance on multiple doors and estimates for two new doors. I was on the verge of canceling the appointment but Jessica,, in the office, saved the day!…
Thanks to Jessica ! She heard me and got the guys out to my house and they did an excellent job of repairing the door!!!
Fantastic svc,very happy.
Absolutely the best!! I LOVE my new door from G&G and Jonathan, George and John made the installation seamless!! Their work was efficient, clean and timely. After it was painted, they came back to put on the weather stripping and make minor adjustments. So polite and helpful! My home with it’s beautiful new garage door looks wonderful!!
On time, professional, polite and accommodating.
Ian was so pleasant and knowledgeable. 5 stars - 10 out of 10!
Ian, the garage tech, called us 30 minutes before the scheduled appointment, and arrived ahead of schedule. He inspected my garage door and identified a broken torsion spring. He replaced the spring and installed two new cables. He checked the door balance and lubricated the torsion springs and all hinges. The job…
They made temporary repairs to keep door operating. I realized it had been hit by a car and was going to be problems. They agreed, but did not try to push me to get a new door. I suggested it may be a waste of money to try to keep patching the old style hinges and bent door, they agreed and sre going to install a…
G and G Garage Door was perfect!
Very professional.. assisted in design… prompt response to calls.. fast professional experience during I stallion. Highly recommend G&G Garage Door.
Customer service was very good. The technician Alan, was very professional, polite and very knowledgeable about the installation of the garage door opener. It was a pleasure doing business with them!
Great service. Efficient.
Entire staff were helpful. Installation went very well.
pleasant installation,Eric right on point xlnt, Handles heavy panels like toothpicks.
The Technician was Great!!! Never get rid of him. Great employee. You need more employees just like him. He was quick polite and courteous.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 209 | — |
| Garage door consultation | 115 | — |
| Customer support | 72 | — |
| Garage door design | 9 | — |
