Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
G & G Garage Door logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%80+11.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

G & G Garage Door

Torrance, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 120 garage door repair services · 4.9★ from 1,963 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.G & G Garage Door is better than 86% of garage door repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.G & G Garage Door is better than 86% of garage door repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.G & G Garage Door is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.G & G Garage Door is better than 80% of garage door repair services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.G & G Garage Door is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.G & G Garage Door is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired G & G Garage Door for 4 kinds of job.

G & G Garage Door for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.115
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#75 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 115 Google reviews tagged “Garage door consultation” · showing 20

Juan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great service and the best prices in town! My garage door was repaired the same day. Highly recommend!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Came an hour after scheduled time, but did good work. Very polite, skillful installer

Reasonable priceGarage door consultationService not listed
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service amazing speed !

Great priceGarage door consultation
Caloy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric the tech is really easy to talk to in-person for consultation and explain everything the process and how the garage door works, very informative. Also thanks to Kimberly for the support and customer service that makes me easily decide to proceed and choose G & G Garage Door. Props to these employees very nice…

Reasonable priceGarage door consultationCustomer supportGarage door design
Pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Today I had two new garage doors installed. The work was done by Miguel and Miguel. They were GREAT! So knowledgeable and professional. They made sure that everything was done to my liking before they left. Great employees.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Jane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ian was great! On time, called ahead, pleasant and fixed my door.

Great priceGarage door consultation
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional and reasonably priced

Reasonable priceGarage door consultationGeneral repairs & installation
Rolf1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent! Your Man knew what he was doing. Came prepared and was very efficient. Wish all services could be this good.

Reasonable priceGarage door consultation
craig6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fast response, competent tech, honest and straight shooter. Jose was great very satisfied, and he fixed found and fixed the problem at modest cost

Reasonable priceGarage door consultationCustomer support
david4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jose did a great job and dialed in some long overdue maintenance on our roll-up garage door. Found several items that needed attention (rollers, roller brackets, cables) and the door operates smoother and quieter than ever. Excellent service.

Customer photo from david's reviewCustomer photo from david's reviewCustomer photo from david's reviewCustomer photo from david's review
Garage door consultation
Gus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jorge came to solve our emergency -a jammed door that wouldn’t budge. He analyzed the problem to find the root cause and several contributing areas of looseness or decay. The door now operates more quietly and smoothly. Jorge was friendly and showed his extensive knowledge and experience. We are richly pleased.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Marsha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Miguel handled my garage door problem promptly and expertly. I would definitely recommend G and G Garage Door.

Reasonable priceGarage door consultation
Bryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is the 3rd time I’ve had G&G come out to perform the yearly service on our door after originally ordering a new one from them. Every interaction has always been fantastic, great service, great communication, and great value!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service! I’d say the best!

Great priceGarage door consultationGeneral repairs & installation
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Jonathan was very kind and professional He went above and beyond.He is a rock star!

OverpricedGarage door consultationCustomer support
Patty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Easy experience from start to finish. I need old garage door repaired as it was sagging and could not get car in garage. They gave me quote, ordered parts and did the work efficiently and my car can now fit in the garage. Highly recommend!

Garage door consultationGeneral repairs & installation
S10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Not prompt and not dependable. “”Repaired” door last year to find out that inappropriate and old spring not actually replaced. Attempts to repair it now have been delayed on 3 occasions. Promised repair dates came and went. We will not use this company again and reporting to Better Business Bureau about past…

Not sureGarage door consultationCustomer support
Gerardo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alan and Angel fantastic teamwork installing new and removing garage door. Hot and humid weather they worked right thru it non stop Even laughed at my bad jokes

Not sureGarage door consultationCustomer supportGeneral repairs & installation
Sheila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I called half a dozen places more than half failed to call me back at all, but G&G were really professional. Got a great guy out same day and he fixed EVERYTHING and there were a few things that needed doing. G&G Garage are on my GoTo list and I will be recommending them to my friends and neighbors. I don’t know…

Garage door consultation
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are in the process of evaluating options for a new commercial door and G&G has been timely, professional and providing us excellent options.

Garage door consultationCustomer supportGeneral repairs & installation

Show more garage door consultation reviews (95 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 58%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation209—
Garage door consultation115—
Customer support72—
Garage door design9—

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